Citations have dissapeared from places listing
-
This site citations have dissapeared from the 'more about this place' and looks to have effected the maps ranking by dropping the listing a few places:
The citations that have been removed are:
http://www.truelocal.com.au/business/stella-settlements/burswood
http://www.hotfrog.com.au/Companies/Stella-Settlements
http://www.yellowpages.com.au/wa/burswood/stella-settlements-13951907-listing.html
(all of these are listed on other competitors citations currently)
(also the places page is using the reviews on Truelocal.com.au listing above which is strange)
Do you know why these citations listings have been removed, however these have not been removed on competitors places pages by Google?
thanks
-
Google has changed the guidelines for this many times. From what I understand, you need to have one listing for the company (for example, if it is a hospital or an attorneys office... or in your case a real state office). Then, you need to have individual listings for each person in that office (doctor so and so.... attorney so and so... realtor so and so). Hopefully each of you have individual numbers or extensions; or Google may try to merge the listings. I have done this before for a dental office and all worked out fine for each individual dentist as I followed the guidelines.
-
Ah that makes sense
This could be a problem for our listing too actually as we're in a big complex with many businesses.
-
Now the question is what to do about that! I'd love to know the answer. It's against Google's TOS to add something like, "Office #1" or "Suite A" to make the address different.
The way I understand it is that if multiple people share an office they're only supposed to have one listing.
-
thanks Dunamis. I see that could be the issue here as there are 3 businesses in the same office here, which could be the reason for loosing the citations on the places page.
-
thanks for the response Dejan. - no, it's not blackhat, it's the other 2 businesses in the same office. It's a shared office. - and yes, looks like someone went through to give every single site in the top 20 besides themselves a 1 star rating - I don't see the true local listing in the maps listing
-
Something funky is going on with our places listing as well. I think Google is making algo changes and it's messing things up!
Our listing lost its citations. Then, it was delisted for "not meeting quality guidelines". I stripped the listing of everything that could possibly be causing the issue (including taking a keyword out of the title that actually was part of our business name).
Then all of a sudden we had two listings. Our original listing had 4 citations. The new listing has 122. It looks like the issue was our address. Because we are a real estate listing Google thinks that all of the other agents that we share an office with are the same as us.
I'm still deciding on what to do but right now I'm not doing anything because we are #2 in the serps with our places listing and it's bringing us traffic.
My advice would be to do nothing for a few days and see what happens when things settle. Take a look and see if Google could be considering your address a dup.
-
Hey there,
I can still see TrueLocal but not the others.
The reason could be that somebody has created duplicate listings for this address:
- http://www.hotfrog.com.au/Companies/Stella-Settlements
- http://www.hotfrog.com.au/Companies/Superannuation-Investment-Insurance-Advisory-Services
- http://www.hotfrog.com.au/Companies/Aglink-Planning-Systems
What is this Google Places backhat!?!
I've also noticed a spammer has downvoted this particular listing and what seems to be all his competitors: http://maps.google.com.au/maps/user?uid=201850203609104288979&ptab=1
This is terrible.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google instantly suspends Google+ local listing of brand new company
I just tried to create a Google+ listing for a client. It's a brand new company. As soon as I submit the listing, I get an error message: "Google has suspended your page due to quality issues." There is no content on the listing, no website, etc. Just their NAP. All I can guess is their business address or phone number is on a blacklist due to some previous tenant/owner. Does Google keep a blacklist of addresses and/or phone numbers? Any other ideas?
Image & Video Optimization | | AdamThompson0 -
Local Citation NAP: Comma difference
Hello, Is there a difference between: 111 Streetname #L, City, CA, 84111 and then on facebook it's 111 Streetname #L City, CA 84111 on two different lines? Note on the first one, there is a comma after #L and on the two line facebook page citation, there's no comma after #L. Should I add a comma on facebook after the #L? Thanks!
Image & Video Optimization | | BobGW1 -
Business listings - scope and time commitment
Hi guys It is my understanding that for a successful local search campaign, you need accurate listings in, Axiom, Localeze and Infogroup (as well as Google, Bing and Yahoo of course). My company has 70 locations. Does anyone have any idea what the time commitment would be of this? And is it free to add these listings to these three places (went to their sites but still confused). Trying to determine if this is within my team's bandwidth and/or whether it's better to go through a reasonably-priced, trusted local listings service. Thanks!
Image & Video Optimization | | SSFCU0 -
Google local listings question
im working with gutter installation company, and we're ranking for all the top keywords in google. the only thing that we're not ranking for is for the map results, for the keyword "gutter ma" since we're located in Springfield ma, i thing Google considers certain areas from Boston, because its more center of Massachusetts, What can i do to improve my rankings in maps for this keyword, because i know it wont work with PO box since i need to confirm an address? Thanks
Image & Video Optimization | | vladraush990 -
How quick do you see google places rankings update
We have submitted allot of citations over the last 60 days for a client. A very prominent business in their city. Pretty good SEO rankings considering we just started doing SEO a couple months ago. Over the last several weeks we have fixed all listings and removed duplicates. Site is optimized properly and etc.. After how many weeks should I see a change in places rankings? Right now they are not moving up at all.
Image & Video Optimization | | waqid0 -
Local Search Citations
Hi Is there a checker where it will show what local citation sites a Google Places listing has? My listing has been claimed on the likes of Yelp, Qype etc but I doubt if the others above me have as they have not even claimed their places account The reason being is that it can only be the local citations that is causing the following listing - or if there is anything else I would be interested to learn what it is? http://maps.google.co.uk/maps/place?hl=en&safe=active&prmd=imvns&resnum=5&bav=on.2,or.r_gc.r_pw.,cf.osb&biw=1280&bih=828&wrapid=tlif132205140339110&um=1&ie=UTF-8&q=chartered+accountants+swansea&fb=1&gl=uk&hq=chartered+accountants&hnear=0x486e45555a4e97b1:0x3d77128e2fe7cb74,Swansea,+Neath+Port+Talbot&cid=7535215611406218142&ei=T-fMTvTbC4zA8QOpwLz6Dw&sa=X&oi=local_result&ct=placepage-link&resnum=2&ved=0CEIQ4gkwAQ to appear above http://www.google.co.uk/url?sa=t&rct=j&q=chartered%20accountants%20swansea&source=web&cd=7&ved=0CG8QFjAG&url=http%3A%2F%2Fwww.harrisbassett.co.uk%2Fcontact-harris-bassett.htm&ei=BufMToaLEtTY8QPQ9JjXDw&usg=AFQjCNHH86xx6pmUJ2BBODG_LGHeSL7RYg on a search for chartered accountants swansea
Image & Video Optimization | | idv0 -
Is a listing in this directory really worth $365/year??
Recently i noticed one of our competitors is getting a citation out of a directory called Refer Links. I contacted them to find out their pricing, and to be listed in that directory it is $365/year. I noticed that all the links to the websites are cloaked with php redirects and rel=nofollows' so i doubt it would do much for our page rank, so strictly from a citation standpoint, is this worth it? Here is our competitors listing: http://www.referlinks.com/listing/all-canadian-self-storage-inc--mobile-self-storage.html
Image & Video Optimization | | adriandg1 -
Google places - multiple clients
Is there any issue with adding multiple clients websites/locations to our Google Places account?
Image & Video Optimization | | cottamg0