Citations have dissapeared from places listing
-
This site citations have dissapeared from the 'more about this place' and looks to have effected the maps ranking by dropping the listing a few places:
The citations that have been removed are:
http://www.truelocal.com.au/business/stella-settlements/burswood
http://www.hotfrog.com.au/Companies/Stella-Settlements
http://www.yellowpages.com.au/wa/burswood/stella-settlements-13951907-listing.html
(all of these are listed on other competitors citations currently)
(also the places page is using the reviews on Truelocal.com.au listing above which is strange)
Do you know why these citations listings have been removed, however these have not been removed on competitors places pages by Google?
thanks
-
Google has changed the guidelines for this many times. From what I understand, you need to have one listing for the company (for example, if it is a hospital or an attorneys office... or in your case a real state office). Then, you need to have individual listings for each person in that office (doctor so and so.... attorney so and so... realtor so and so). Hopefully each of you have individual numbers or extensions; or Google may try to merge the listings. I have done this before for a dental office and all worked out fine for each individual dentist as I followed the guidelines.
-
Ah that makes sense
This could be a problem for our listing too actually as we're in a big complex with many businesses.
-
Now the question is what to do about that! I'd love to know the answer. It's against Google's TOS to add something like, "Office #1" or "Suite A" to make the address different.
The way I understand it is that if multiple people share an office they're only supposed to have one listing.
-
thanks Dunamis. I see that could be the issue here as there are 3 businesses in the same office here, which could be the reason for loosing the citations on the places page.
-
thanks for the response Dejan. - no, it's not blackhat, it's the other 2 businesses in the same office. It's a shared office. - and yes, looks like someone went through to give every single site in the top 20 besides themselves a 1 star rating - I don't see the true local listing in the maps listing
-
Something funky is going on with our places listing as well. I think Google is making algo changes and it's messing things up!
Our listing lost its citations. Then, it was delisted for "not meeting quality guidelines". I stripped the listing of everything that could possibly be causing the issue (including taking a keyword out of the title that actually was part of our business name).
Then all of a sudden we had two listings. Our original listing had 4 citations. The new listing has 122. It looks like the issue was our address. Because we are a real estate listing Google thinks that all of the other agents that we share an office with are the same as us.
I'm still deciding on what to do but right now I'm not doing anything because we are #2 in the serps with our places listing and it's bringing us traffic.
My advice would be to do nothing for a few days and see what happens when things settle. Take a look and see if Google could be considering your address a dup.
-
Hey there,
I can still see TrueLocal but not the others.
The reason could be that somebody has created duplicate listings for this address:
- http://www.hotfrog.com.au/Companies/Stella-Settlements
- http://www.hotfrog.com.au/Companies/Superannuation-Investment-Insurance-Advisory-Services
- http://www.hotfrog.com.au/Companies/Aglink-Planning-Systems
What is this Google Places backhat!?!
I've also noticed a spammer has downvoted this particular listing and what seems to be all his competitors: http://maps.google.com.au/maps/user?uid=201850203609104288979&ptab=1
This is terrible.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Local SEO: Links with the citations so should I slow down?
Hello, There seems to be some nofollow and dofollow links building as I add structured citations. Is this a reason to slow down the building citation process if you want the links to count? Do they help organic SEO?
Image & Video Optimization | | BobGW0 -
Want Local Listing Backlinks but Don't Want People Stopping By
Hello, How can my client use the local listing backlinks like those in this article, http://blog.iacquire.com/2012/05/21/5-ways-to-build-relevant-local-links/ but make sure no one stops by the office? Thanks.
Image & Video Optimization | | BobGW0 -
Google Places "Pending" out of options
I used to enjoy the first place position for google places/local, and 30 reviews in the old pre-google local. I am a painting contractor in Seattle. Then in April 2012 I moved my shop six miles to a new location. My reviews were dropped and places moved to "pending" when I changed my address. I am now in my 8th month pending approval for my google places page: Seattle House painting local page I have drilled down and exhausted every resource; including verification, having all my citations exactly in a row. All my review sites like Yelp and angie's list are address/info accurate. I used Yext to check all my local citations. I am set to do not show my address as Google indicates is best practice. There is nothing I have missed...but I am still "pending". Do I need to hire a David Mihm? I am very frustrated seeing one competitor using multiple addresses and having two listings. Any help or insight greatly appreciated. shearer_painting_places_.png
Image & Video Optimization | | johnshearer0 -
Is it Possible to submit multiple sites on google places with single phone number? If you then please tell me how?
Is it Possible to submit multiple sites on Google places with single phone number? If you then please tell me how? Because i have multiple site but i have one phone number and i want to add all of my sites in google places. But i don't know how it is possible. Please help me to sort it out this problem. Thanks
Image & Video Optimization | | KLLC0 -
Local Search Citations
Hi Is there a checker where it will show what local citation sites a Google Places listing has? My listing has been claimed on the likes of Yelp, Qype etc but I doubt if the others above me have as they have not even claimed their places account The reason being is that it can only be the local citations that is causing the following listing - or if there is anything else I would be interested to learn what it is? http://maps.google.co.uk/maps/place?hl=en&safe=active&prmd=imvns&resnum=5&bav=on.2,or.r_gc.r_pw.,cf.osb&biw=1280&bih=828&wrapid=tlif132205140339110&um=1&ie=UTF-8&q=chartered+accountants+swansea&fb=1&gl=uk&hq=chartered+accountants&hnear=0x486e45555a4e97b1:0x3d77128e2fe7cb74,Swansea,+Neath+Port+Talbot&cid=7535215611406218142&ei=T-fMTvTbC4zA8QOpwLz6Dw&sa=X&oi=local_result&ct=placepage-link&resnum=2&ved=0CEIQ4gkwAQ to appear above http://www.google.co.uk/url?sa=t&rct=j&q=chartered%20accountants%20swansea&source=web&cd=7&ved=0CG8QFjAG&url=http%3A%2F%2Fwww.harrisbassett.co.uk%2Fcontact-harris-bassett.htm&ei=BufMToaLEtTY8QPQ9JjXDw&usg=AFQjCNHH86xx6pmUJ2BBODG_LGHeSL7RYg on a search for chartered accountants swansea
Image & Video Optimization | | idv0 -
Google Places - Local Search - Not ranking when 100% complete?
Hi I have followed the examples set by David Mihm and fully completed a Google Places listing - with the geographical area covering the area that it serves along with lots of local citations but when searching on google for 'accountants swansea' it is way down on page 4 of the places results. Does it take time for Google to recognise these changes to Places listings or is my listing incorrect to attract a high listing for the search phrase. Looking at the competition many of them have not optimised or done anything with their listings pages so I am at a loss to explain why the listing is doing so badly. The places listing is at http://maps.google.co.uk/maps/place?hl=en&prmd=imvns&biw=1280&bih=829&um=1&ie=UTF-8&q=accountants+swansea&fb=1&gl=uk&hq=accountants&hnear=0x486e45555a4e97b1:0x3d77128e2fe7cb74,Swansea,+Neath+Port+Talbot&cid=9815784575213492240&ei=UN6WTt7UJ8rasga-ocTrAw&sa=X&oi=local_result&ct=placepage-link&resnum=7&ved=0CFcQ4gkwBjge
Image & Video Optimization | | idv0 -
Anyone else had this problem - Google Places?
I have putting to use some great advice I have gotten on here for my Google Places page. I just noticed, however, that my page isn't showing almost all of the information that I have submitted directly in Google Places. http://maps.google.com/maps/place?hl=en&bav=on.2,or.r_gc.r_pw.&biw=1416&bih=744&um=1&ie=UTF-8&q=pet+medical+center+of+las+vegas&fb=1&gl=us&hq=pet+medical+center+of&hnear=0x80beb782a4f57dd1:0x3accd5e6d5b379a3,Las+Vegas,+NV&cid=13431404354265657899&ei=uykmTpDtPIfGsAPD75jmCA&sa=X&oi=local_result&ct=placepage-link&resnum=1&ved=0CB4Q4gkwAA Description not showing Reviews from 3rd party sites not updating Details are only from Dex Knows - NONE I have written within Google Places are showing up More About This Place section has not been updated since I took over the page 3 months ago (still showing old URL for our website as a citation and not our new one) What is going on? Any ideas? -Brant
Image & Video Optimization | | PMC-3120870 -
How to get my forum to be listed on Google in the Discussions section?
I'm running several community sites with forums (for example http:// www.finalstitch.co.uk). All of those sites have a forum section like http://http://www.finalstitch.co.uk/forum/ So far Google didn't recognize the forum. When I search for the site and click the Discussions filter on the left, no forum topics from my site show up. What should I do to change that? Thank you. 20110616-gu1beph7p673x1jkgahy1q63r.jpg
Image & Video Optimization | | asmirasro0