Does advertising on Yelp help a business get more Yelp reviews?
-
I've gotten this question from a few clients. There seems to be a correlation in some cases between paying to advertise on Yelp, and the volume of reviews received. Of course, correlation does not necessarily equal causation. And I can attest to the fact that other clients who have at times advertised on Yelp did not even see a correlation.
Has anyone else seen this correlation? And if so, can you speak to the possible causation or lack thereof?
-
Agreed.
We have always found the best way to get more reviews is to tactfully ask for them via social or other channels and have not seen a correlation between advertising on the platforms and reviews.
-
Well, advertising on Yelp would certainly increase their visibility on that platform. But reviews are done on an entirely voluntary basis. So in short, no.
If you look at a review as a potential ancillary benefit of advertising on Yelp, then they might not be disappointed.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Structured Data Reviews in Knowledge Panel
I need help with getting my site appearing in the knowledge panel for reviews. Our reviews are appearing in the search snippets but not on the knowledge panel when our competitors with far fewer reviews are. We’ve labored over best practices in perfecting our markup but would love a second opinion to see if there’s something we’re overlooking. For example take this venue on our website: https://www.eventsource.ca/cathedral-centre It has 136 of our own reviews. https://www.google.ca/search?q=cathedral+centre We are the 1st result and it shows our star rating, reviews and price range. However, we don’t appear in the knowledge panel - this is happening for almost every business we have listed on our site. In this particular example, the knowledge panel has en Ville Catering with 45 reviews. I cannot find any errors in our structured data but I see it in our competition: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.eventsource.ca%2Fcathedral-centre https://enville.com/saint-james-cathedral-centre-wedding-catering/ Example 2: Search: https://www.google.ca/search?q=burlington+convention+centre US: https://www.eventsource.ca/burlington-convention-centre
Reviews and Ratings | | Neumarkets.com
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.eventsource.ca%2Fburlington-convention-centre Competitor in KP: https://www.weddingwire.ca/wedding-banquet-halls/burlington-convention-centre--e12513
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.weddingwire.ca%2Fwedding-banquet-halls%2Fburlington-convention-centre--e12513 Example 3: US: https://www.eventsource.ca/mississauga-convention-centre
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.eventsource.ca%2Fmississauga-convention-centre Search: https://www.google.ca/search?q=mississauga+convention+centre
Competitor 1 in KP: https://www.facebook.com/MississaugaConventionCentre/
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.facebook.com%2FMississaugaConventionCentre%2F (I know it’s Facebook. However, there’s about 6-8 competitors appearing in the KP with Schema issues and we aren’t. We’ve compared ourselves against each one of them and cannot determine what the issue might be.) Competitor 2 in KP: https://www.weddingwire.ca/wedding-banquet-halls/mississauga-convention-centre--e8086
SDTT: https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.weddingwire.ca%2Fwedding-banquet-halls%2Fmississauga-convention-centre--e8086 Competitor 3 in KP: http://www.eventvenues.ca/b/54/mississauga-convention-centre-on-mississauga-75-derry-road-west/
SDTT: https://search.google.com/structured-data/testing-tool#url=http%3A%2F%2Fwww.eventvenues.ca%2Fb%2F54%2Fmississauga-convention-centre-on-mississauga-75-derry-road-west%2F CMxg9Z10 -
Respond to Google Review as Business or Individual?
Hello Moz World! My agency has never had a great strategy for reputation management, but have begun acquiring some Google reviews. We know it's best practice to respond – but I've never considered whether I should respond as an individual or with our company's GMB? The owner of our GMB is "Engenius" – a general admin account for our agency. I'm also a user on the account, as the "owner," but I'm technically not the owner of our company. Should the owner be added as a user and respond directly? Or is it okay to respond as "Engenius" (the brand)? Or can I respond as the "owner," though I'm not technically? I know ultimately it's probably not a huge deal, but any thoughts would be awesome! Thanks!
Reviews and Ratings | | brooksmanley0 -
Reviews and Google - whats their relationship?
Hi there, I am trying to do some research in the field of reviews, I have set up successful review systems for local stores, but once I get to businesses that want to get reviews for their products or not a local business I cant get it straight. What should I do, What should I avoid at all costs etc., What are the basic guidelines and advice from Google to get reviews? Please give me advice and resources to anything that would be helpful with this topic and the topics listed below What are Google restrictions and requirements for reviews in a local business and a national business? Schema markup for reviews. Product reviews vs company/store reviews Thanks I really appreciate your time and help
Reviews and Ratings | | Ruchy1 -
How to get the most reviews for in home service providers?
Most of my clients go to the clients home to provide their service. For example a plumber or a bed bug extermination. Most of my clients find it hard to ask for and get reviews even though they do a great job. Is there an app or anything else out there that makes the process easier and gets better results than just asking? Are there any review aggregator applications? Maybe an application that a client can write a review in one location and the review is pushed out to multiple sites like Google My Business or YP?
Reviews and Ratings | | PSLab0 -
Query on Product Reviews
Hello Experts, For my Ecommerce site I am using third party review service. Now my query is :- The reviews which is showing on my third party site if same review I can show on my product so will google consider this as duplicate content? Now that product listed on one of the category and that category page before footer section I have section of "Recently Reviewed" section in that section also it is showing same review of that product so is it fine? Will google consider it as duplicate content? Lastly I do have few subcategory pages before footer section I have section of "Recently Reviewed" section in that section also it is showing same review of that product so is it fine? Will google consider it as duplicate content?Note - Image attached of Review section - Which is visible on category and subcategory pages.FYI - This I am doing for two purpose 1) For Visitors purpose so he or she will know reviews about my products 2) As it is customer own written reviews so my pages will get fresh content.Please share your viewsBiKmp
Reviews and Ratings | | wright3350 -
Why does Google return 1 star reviews in local listings as the "most helpful"?
I have a client who has recently received two 1 star reviews on Google local (unhappy customer and unhappy customers boyfriend). This is affecting an otherwise flourishing business as these two 1 star reviews are displayed prominently when you search for the brand in Google. They have since received more positive reviews, however Google insists on displaying, what they term, the "most helpful" reviews first. Why are these 1 star reviews deemed "most helpful"? In all honesty, they aren't even really that helpful, with the latter verging on slanderous. We are in the process of reporting this one as it personally attacks a member of staff, however, whilst we tentatively wait weeks for a response, I wondered if anyone has any idea on how G decides which reviews are "most helpful"? When there is no option for other users to rate these reviews as helpful (such as on play store).
Reviews and Ratings | | Silkstream0 -
Grade Us vs 5 Star Reviews?
We need to get some more reviews, so we're looking at either getting Grade Us or 5 Star Reviews' services. Does anyone have strong feelings about either one? Or another service? Thanks, Ruben
Reviews and Ratings | | KempRugeLawGroup0 -
How to improve the review to the website ?
Hello guys,
Reviews and Ratings | | WayneRooney
lately we think how we can improve all the reviews on our site from the clients.
We notice that there are all these option regarding to reviews : Google Reviews/Local/Places/+
Yelp
Facebook
www.feefo.com
www.trustpilot.co.uk
www.ekomi.co.uk/uk And much more... Now, the problem here with a lot of these sites, the person that write the review need to register to the site.
Most of our clients, not interesting in register or to open account.
They need something fast that they can write the review and move on. What do you think is the right approach to manage all this ?
We getting a lot of traffic but its seems that we don't advantage all of him regarding to the review part. Any tips here from the expert ? Thank you0