On page grader not working with Squarespace?
-
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug?
examples:
lightningjar.agency (a site I manage)
flotrend.com (a site that a friend manages)
ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
-
I am receiving crawl errors for squarespace website. Can someone please help. Thanks
-
Hi, Nicholas and all. I got successful crawl reports starting in early Feb 2016 with the squarespace website I was optimizing. I am no longer working on that website so I cannot go check right now to ensure it is still working. And I do not remember having a problem with the on-page grader. Perhaps if you contact Moz support which is what I did. They responded quickly and kept me informed of progress towards a solution that worked for me.
-
Six months on and this is still not fixed? For what you charge (both Squarespace and Moz) you need to find a solution.
-
Hi. I am experiencing the same issue. Testing it out on two sites, one responds positively to the workaround mentioned above. The other part does in that the report tells me the page is not accessible in the report and the rest of the report works fine, rather than as a blanket warning.
-
I am getting the same issue - is there a resolve or workaround?
-
Crawl reports for http://www.bedbuglaundryandprep.com are getting 403 errors and a "blocked by robots.txt" error. I contacted squarespace who told me there was a known issue with moz.com that was being worked. Any idea if this will be fixed?
-
The workaround is on our end and it is already in place. I've tested running on-page reports and campaigns for a number of Squarespace sites and I'm not seeing any current issues trying to crawl or access these pages. If you can let me know the URL you are trying to check (or email help@moz.com with the details) I can look into this further for you.
-
Mine works the same way. This is a work around that I can use. Thanks!
-
Thank you Chiaryn,
Is the work around to be done on my end or Moz's? I am still getting "Sorry, but that URL is inaccessible."
-
In all likelihood, this is not related to the Squarespace issue, but actually to the .agency tld. Since pretty much anything can be used as a tld now, but our crawlers were built before this was allowable, we aren't set up to automatically recognize custom tlds. The standalone on-page grader is our oldest and most rudimentary crawler tool, so it is also updated the least frequently.
You can create a campaign for lightningjar.agency with no issue and there you would get on-page grades from our newly updated campaign on-page grader that is much more accurate.
-
I'm still experiencing the same issue when I enter the custom URL I set up in SquareSpace for my website. But after some experimentation I found out the On Page Grader Tool will work if I use the default Square Space system URL.
https://lightning-jar.squarespace.com/ = works
http://www.lightningjar.agency = does not work
-
I'm so sorry! I didn't see your reply previously. I was just coming back to the thread to say that we have found a temporary workaround that should fix the issue while we work on a more permanent solution. I hope that is still helpful to you and, again, I apologize for not following up with you sooner.
-
Has there been any update to this? My SS sites are getting the same thing still and if this can't be resolved, I'll have to find other solutions.
-
I'm really sorry that you're running into this issue! We recently discovered that Squarespace's automated server systems have blocked our bot from accessing sites they host with a 403 Forbidden status. We are working with them to find a resolution to this block, but I am afraid that I am not certain if or when this will be resolved.
I apologize for the inconvenience this causes! Thank you for bearing with us while we work to get this resolved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site Crawl 1-page 301 status error but httpstatus.io says its 403
I am trying to run a site crawl for my website and MOZ is only resulting in 1 page crawled with the home page URL Status Code of 301. However when I run it in httpstatus.io it is giving me a 403 status error. Im curious as to why MOZ is saying its a 301 and httpstatus.io is saying 403. Is there anything I can do in MOZ first to get the site crawled before asking my developers to look into the 403 error?
Moz Bar | | JohnConover0 -
How to find the pages in the site which is ranking for zero keyword
I have around three thousand pages in my website,how to find the list of pages which is ranking for zero keywords
Moz Bar | | srinivasan.n1 -
On Page Grader - URL not accessible
We have tried to use the On Page Grader today and it is coming back with URL not accessible for all pages on our website. We previously used the On Page Grader on Friday 10th Nov for a couple of product pages with no issues. Since then, the only changes we have made on the websites is updating some downloadable documents. We have done this several times before and it has never affected Moz. We have not changed the page URLs, and therefore do not know why it is now not working. The pages are working fine on the website with no issues. A link to one of the pages is below. http://www.processinstruments.co.uk/products/dissolved-oxygen-monitor/ Any help would be greatly appreciated.
Moz Bar | | PiMike0 -
Moz Top Pages and Tool Bar Not Crawling Internal Pages and Links
Hello, We’re having two issues with our Moz tools and we’re not sure what’s causing them and whether they are related. The Moz Bar isn’t highlighting some of our internal links (including navigation links). The Top Pages Report in Open Site Explorer is only picking up the homepage and a couple error pages (none of the internal pages). The full Crawl Report is picking up everything though. Could a potential cause of both these issues be the Title attribute in some our links? – We use <a <="" span="">title="Example" href="link"></a> <a <="" span="">Or is this most likely from something else blocking the crawler from accessing our links/pages? Google Search Console does seem to be picking up the links in the navigation and everything is indexed/rendered correctly so we also didn’t know if this is something that could be issue. Any insight or help would be appreciated. Please let us know if there are any details we could provide that might help. Looking forward to hearing from all of you! Thank you in advance. Best,</a>
Moz Bar | | Ben-R0 -
How can I be sure Moz Campaign for blog is working?
I set up a Moz Campaign to track my blog domain (made a separate one for our website) and added in keywords I've optimized our blog posts for. I've spent about 2 months optimizing pages and there's been no change in the numbers I see in the dashboard (specifically Search Visibility and Top National Keywords) and Rankings module. It all basically says either 0 or '--'. I think I've set this campaign up right because the website campaign has been changing and showing different results in the same amount of time. I'm going to ask the stupid question -- is this because I've set up the blog campaign wrong, my site is blocking Moz from accessing blog data or my SEO efforts simply aren't working? Please help. I need a sanity check here. Thank so much in advance!
Moz Bar | | Visier0 -
On Page Grader inconsistent
Why does the on page grader not update it's grades based on the other factors, other then the title tag. i.e. I can have the keyword 'burger' in H1 tags, the URL, ALT attributes, in the body text a couple times and in the meta section of the site and receive an F grade from the on page grader, but as soon as I add the word 'burger' to the title I receive an A grade. Is there a reason why the only factor that has that influence is the title tag, and why is it that a keyword for a page cant get say a B or C grade if it has the other factors covered (i.e. they have a tick next to them) but not the title tag? Cheers Again
Moz Bar | | sharpleaddesign0 -
MOZ Page Grader - Sorry, but that URL is inaccessible?
Hi, I am trying to use the MOZ page grader on this page - https://www.respuestasparaelhombre.com/datos-sobre-disfunción-eréctil-preguntas but it is saying Sorry, but that URL is inaccessible - any ideas? Thanks
Moz Bar | | Jason_Marsh1230 -
On Page reporting Issue
Hi I’ve recently downloaded my onpage analysis report for our site http://www.health2000.co.nz . The column that is titled “Missing data description Tag” says false, which I’m assuming means the meta description is present. However in the column titled “meta _description tag” there is no meta description present (nor is any meta description in the backend of my site. Could someone please explain why this would occur? I look forward to hearing from you Regards Pete
Moz Bar | | Hardley1110