On page grader not working with Squarespace?
-
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug?
examples:
lightningjar.agency (a site I manage)
flotrend.com (a site that a friend manages)
ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
-
I am receiving crawl errors for squarespace website. Can someone please help. Thanks
-
Hi, Nicholas and all. I got successful crawl reports starting in early Feb 2016 with the squarespace website I was optimizing. I am no longer working on that website so I cannot go check right now to ensure it is still working. And I do not remember having a problem with the on-page grader. Perhaps if you contact Moz support which is what I did. They responded quickly and kept me informed of progress towards a solution that worked for me.
-
Six months on and this is still not fixed? For what you charge (both Squarespace and Moz) you need to find a solution.
-
Hi. I am experiencing the same issue. Testing it out on two sites, one responds positively to the workaround mentioned above. The other part does in that the report tells me the page is not accessible in the report and the rest of the report works fine, rather than as a blanket warning.
-
I am getting the same issue - is there a resolve or workaround?
-
Crawl reports for http://www.bedbuglaundryandprep.com are getting 403 errors and a "blocked by robots.txt" error. I contacted squarespace who told me there was a known issue with moz.com that was being worked. Any idea if this will be fixed?
-
The workaround is on our end and it is already in place. I've tested running on-page reports and campaigns for a number of Squarespace sites and I'm not seeing any current issues trying to crawl or access these pages. If you can let me know the URL you are trying to check (or email help@moz.com with the details) I can look into this further for you.
-
Mine works the same way. This is a work around that I can use. Thanks!
-
Thank you Chiaryn,
Is the work around to be done on my end or Moz's? I am still getting "Sorry, but that URL is inaccessible."
-
In all likelihood, this is not related to the Squarespace issue, but actually to the .agency tld. Since pretty much anything can be used as a tld now, but our crawlers were built before this was allowable, we aren't set up to automatically recognize custom tlds. The standalone on-page grader is our oldest and most rudimentary crawler tool, so it is also updated the least frequently.
You can create a campaign for lightningjar.agency with no issue and there you would get on-page grades from our newly updated campaign on-page grader that is much more accurate.
-
I'm still experiencing the same issue when I enter the custom URL I set up in SquareSpace for my website. But after some experimentation I found out the On Page Grader Tool will work if I use the default Square Space system URL.
https://lightning-jar.squarespace.com/ = works
http://www.lightningjar.agency = does not work
-
I'm so sorry! I didn't see your reply previously. I was just coming back to the thread to say that we have found a temporary workaround that should fix the issue while we work on a more permanent solution. I hope that is still helpful to you and, again, I apologize for not following up with you sooner.
-
Has there been any update to this? My SS sites are getting the same thing still and if this can't be resolved, I'll have to find other solutions.
-
I'm really sorry that you're running into this issue! We recently discovered that Squarespace's automated server systems have blocked our bot from accessing sites they host with a 403 Forbidden status. We are working with them to find a resolution to this block, but I am afraid that I am not certain if or when this will be resolved.
I apologize for the inconvenience this causes! Thank you for bearing with us while we work to get this resolved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Top pages > PNGs, JPGs & PDFs > What to do?
After exporting Top pages list in Moz Pro, I noticed lots of pages with high PA (page authority) are actually random images (.png & .jpg) and documents (.pdf). Question 1: Should I make a redirect 301 from an image/document to the actual webpage? If not, what should I do to keep the ranking, but point the URL to the correct place? In addition, lots of highly ranking URLs are actually outdated. They are coming from the old website. I switched to the new one more than a year ago. Question 2: If I create a 301 redirect from the old URL to the new one, will I keep the high ranking? Thanks,
Moz Bar | | Flowrox
Anja0 -
Keyword used 2389 times in page
in the "on page grader" tool I get that the keyword appears 2389 times. I'ave searched for it in the developer console, thinking it might be due to invalid HTML - but the number it's appearance is no near to 2389. Can any one help me figure out why is this so? the page is http://naamanewman.co.il/photosGalleryID.aspx?id=34
Moz Bar | | digitalalchemy
keyword "שמלות כלה נפוחות" (hebrew) QDQW4xw.png0 -
Re On-Page Grader
One of the pages I'm trying to optimise is achieving an 'A' grade, however all the ticks are black not green as I've seen on other page grade. Why is this? Help much appreciated. Thanks
Moz Bar | | seoman100 -
Crawl Diagnostics: How many pages (deep) will it crawl for dup content
Does anyone know how deep the crawl diagnostics will crawl when searching for dup content? Will it crawl the entire site, or will it only crawl "x" amount of pages? Thanks!
Moz Bar | | tdawson090 -
How does it work Fresh Web Explorer Mention Tool?By given information is right or wrong?
Fresh Web Explorer Mention Tool show two new brand mention urls on my campaign dashboard but i have checked through this urls we don't have any brand and keywords related to my campaign in this urls. So, why it is mentioned that "you have new brand mentions" in this url? Kind for information i have mentioned those urls when show my brand: http://www.slideshare.net/acoleman2/principles-of-micro-economics http://www.scribd.com/doc/237030746/Children-s-Spaces
Moz Bar | | surabhi60 -
Should I be getting an 'A' Grade for basic words in a page title?
It seems as long as a word in the page title matches a word(s) within the page content you will get an 'A' grade. Should I be replacing these keywords with higher monthly searches and lower difficulty? It appears deceptive when you test a new website and all the pages get an 'A' for a word as basic as 'about.' Please advise.
Moz Bar | | Joseph.Lusso0 -
On Page reporting Issue
Hi I’ve recently downloaded my onpage analysis report for our site http://www.health2000.co.nz . The column that is titled “Missing data description Tag” says false, which I’m assuming means the meta description is present. However in the column titled “meta _description tag” there is no meta description present (nor is any meta description in the backend of my site. Could someone please explain why this would occur? I look forward to hearing from you Regards Pete
Moz Bar | | Hardley1110 -
How do you stop Moz crawling a page?
Hello, I have a contact form which generates thousands of duplicate crawl errors. I'm going to use to block Google indexing these pages. Will this also block MOZ from crawling these pages and displaying the error? Thanks!
Moz Bar | | Seaward-Group0