On page grader not working with Squarespace?
-
The on page grader tool does not seem to be able to access Squarespace websites. I've tried several website urls that are all hosted on square space with the same result "Sorry, but that URL is inaccessible." Is this a known incompatibility or a bug?
examples:
lightningjar.agency (a site I manage)
flotrend.com (a site that a friend manages)
ollymoss.com (a site chosen at random from SquareSpace.com featured websites list)
-
I am receiving crawl errors for squarespace website. Can someone please help. Thanks
-
Hi, Nicholas and all. I got successful crawl reports starting in early Feb 2016 with the squarespace website I was optimizing. I am no longer working on that website so I cannot go check right now to ensure it is still working. And I do not remember having a problem with the on-page grader. Perhaps if you contact Moz support which is what I did. They responded quickly and kept me informed of progress towards a solution that worked for me.
-
Six months on and this is still not fixed? For what you charge (both Squarespace and Moz) you need to find a solution.
-
Hi. I am experiencing the same issue. Testing it out on two sites, one responds positively to the workaround mentioned above. The other part does in that the report tells me the page is not accessible in the report and the rest of the report works fine, rather than as a blanket warning.
-
I am getting the same issue - is there a resolve or workaround?
-
Crawl reports for http://www.bedbuglaundryandprep.com are getting 403 errors and a "blocked by robots.txt" error. I contacted squarespace who told me there was a known issue with moz.com that was being worked. Any idea if this will be fixed?
-
The workaround is on our end and it is already in place. I've tested running on-page reports and campaigns for a number of Squarespace sites and I'm not seeing any current issues trying to crawl or access these pages. If you can let me know the URL you are trying to check (or email help@moz.com with the details) I can look into this further for you.
-
Mine works the same way. This is a work around that I can use. Thanks!
-
Thank you Chiaryn,
Is the work around to be done on my end or Moz's? I am still getting "Sorry, but that URL is inaccessible."
-
In all likelihood, this is not related to the Squarespace issue, but actually to the .agency tld. Since pretty much anything can be used as a tld now, but our crawlers were built before this was allowable, we aren't set up to automatically recognize custom tlds. The standalone on-page grader is our oldest and most rudimentary crawler tool, so it is also updated the least frequently.
You can create a campaign for lightningjar.agency with no issue and there you would get on-page grades from our newly updated campaign on-page grader that is much more accurate.
-
I'm still experiencing the same issue when I enter the custom URL I set up in SquareSpace for my website. But after some experimentation I found out the On Page Grader Tool will work if I use the default Square Space system URL.
https://lightning-jar.squarespace.com/ = works
http://www.lightningjar.agency = does not work
-
I'm so sorry! I didn't see your reply previously. I was just coming back to the thread to say that we have found a temporary workaround that should fix the issue while we work on a more permanent solution. I hope that is still helpful to you and, again, I apologize for not following up with you sooner.
-
Has there been any update to this? My SS sites are getting the same thing still and if this can't be resolved, I'll have to find other solutions.
-
I'm really sorry that you're running into this issue! We recently discovered that Squarespace's automated server systems have blocked our bot from accessing sites they host with a 403 Forbidden status. We are working with them to find a resolution to this block, but I am afraid that I am not certain if or when this will be resolved.
I apologize for the inconvenience this causes! Thank you for bearing with us while we work to get this resolved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How can a page have high Google/ organic traffic but show no ranking keywords in Moz?
We have a page on our website with a higher than average number of pageviews, 85% of which came from Google organic search. When I research this page by entering the URL into the "exact page" keyword research tool, Moz says it has no ranking keywords. How can a page be earning organic traffic without ranking for any keywords?
Moz Bar | | baystatemarketing0 -
How to find the pages in the site which is ranking for zero keyword
I have around three thousand pages in my website,how to find the list of pages which is ranking for zero keywords
Moz Bar | | srinivasan.n1 -
Keyword Explorer: Search by Domain Not Working?
We have tried Keyword Explorer for several websites today using the domain, subdomain and exact page option. None of these are returning keyword results. Is the tool currently broken? As a test we tried Amazon.com, see screenshot: JbWsaLi.png
Moz Bar | | SeanTheWebGuy0 -
Moz Crawl Test says pages have no internal links
Greetings, I am working on a website, https://www.nasscoinc.com, and ran a Moz Crawl Test on it. According to the crawl test, only 2 of the website's hundreds of pages are receiving internal links. When I run a similar test on the site using Screaming Frog, I see that most of the pages have at least one internal link. I'm wondering if anyone has seen this before with the crawl test; and there is a way to get the crawl test to see the internal links? Thanks!
Moz Bar | | TopFloor0 -
On Page Grader Returning Large # of Keywords
When using the on-page grader the results show the below for a page with a specific keyword in the body only 5 times : We found this keyword used 1100 times. Any Idea why this would be showing such a high number? The keywords are in Thai language but there is a space before and after the keyword. Thanks.
Moz Bar | | brettjohn670 -
Moz Analytics only working with Google Analytics?
Hi, My company uses Piwik for analytics. Do you know if there is a way to make the new Moz Analytics work with Piwik? Or if Piwik support will be provided at some point? Thanks! P.S. : I know it would be easier to switch to Google Analytics, but for many reasons we can't 😞
Moz Bar | | Xilopix0 -
Why do the crawl diagnostics indicate duplicate page content among blog postings hosted by WordPress?
Does anyone know why the crawl diagnostics indicate duplicate page content regarding the blog we are hosting on WordPress? And does anyone know how to fix this issue? The content is not, or does not appear to be duplicate.
Moz Bar | | AndreaKayal0 -
On page grades - quick question
My hardwood flooring client just added carpet, luxury vinyl, ceramic tile, area rugs, design, and ceramic tile to his lineup - joy, joy. He really thought the months and months of working together and creating a bunch of solid, original content and promoting it and building links and seeing great results for Hardwood Flooring means he would instantly rank well for ALL flooring. I digress, sorry. I am trying to understand the on page reports a little better. When I grade the new carpet page on his site for the keyword 'carpet' it comes back with an A - when I grade it for 'Carpet, city name' it comes back with an F. Which should I be targeting for best results? 95% of my clients are concerned about local results and not getting business other than within 20-30 miles of their office. Any guidance in understanding on how BEST to utilize the on page reporting would be greatly appreciated! (I did watch the video and check out the guide) Thank you in advance for your time! Matthew
Moz Bar | | Mrupp440