Best Practice to Claim a YP Listing with a Wrong #?
-
What are everyones best practices to claim a YP listing that has the wrong number listed? It isn't one of our numbers so we can't answer the verification call? What have you done?
-
Hi Cory,
i see you solved this but I was going to recommend the Suggest an Edit button. I've found this to be the most successful when working with YellowPages. Simply add in the correct information and wait a few days for the edits to be made. If you don't see them after a week or so, fill out the edits again.
Glad you were able to resolve this!
-
To let everyone know what I did to solve the issue.
- You can suggest an edit to a listing and then wait a few days for it to change.
- Then I called YP and got both listings claimed by my clients business account. It was fairly painless and the rep on the phone was helpful.
- Updating all the information needed after claiming is easy after that.
-
Hi there
There should be a "Claim this business" button in orange on the listing you're wishing to update. Otherwise, you may have to track down your login information to update.
Also, here's also a step by step resource on how to edit your YellowPages listing via creating a new profile.
Let me know if you have any questions or comments! Hope this helps - good luck!
Patrick
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
"Duplicate" on Google Local - Attorney and Business Listing
For our law firm, we have a Google Local listing for the firm (Riddell Law LLC). Google also created a local listing for one of the attorneys (Riddell) (we didn't create it, but are in the process of verifying it). Both listings are at the same address. Moz Local says these are "duplicates" - is that true? Would Google penalize us for this? I am not sure how to fix it - both the individual attorney and the business are in fact at the same address. If anyone has any advice I would greatly appreciate it! Thank you!!
Local Listings | | bpurdue0 -
Multiple Business Listings at the same address - Negative or Positive?
Hi everyone Does anyone have any experience of working with multiple business listings at the same address? It's making me itch my head! I work for a travel agency and we have multiple websites for different holiday types/destinations. I want to add business listings for the businesses but I'm concerned that it could have negative effects from the businesses sharing the same address and sometimes the same phone number. Has anyone got any pointers on this, if will effect rankings or my SEO strategy. Thanks!
Local Listings | | Steve-Witt0 -
No Appearance in Local pack - group practice favored
Hi, One client has a website, Google My Business etc of his own. He ranks ok to good locally for search terms. However, his entry simply won't show up within the local n-pack (where it objectively should) and also does not appear in the map. It seems to me that instead a group practice with a colleague that has both their names in its name/title. (Moreover, it is in the same spot - they decided to go with different websites and entries of their own, though.) For some reason, this practice is also connected to the ranking website of our client. I suppose (NAP problems and previously used phone tracking numbers aside) that this group practice essentially blocks the real client-entry from appearing. Has anybody made such experiences? (My provisional ToDo would look like: Disconnect the group practice from the client's website; erase/merge it if possible; do proper LocalSEO otherwise.) Regards Nico
Local Listings | | netzkern_AG0 -
Should I change my local listing Service type from Brick and Mortar to Service Area in Google? And will it affect my ranking in a negative manner?
Currently my company Big Boy Bail Bonds, Inc is ranking very well for the city it is located and, currently service type is brick and mortar. But my Company does not only service people at our location but we service the entire county of Los Angeles. And I wanted to know if you would advise me on weather I should change the service type from brick and morter to service area. and if doing that would effect me in a negative manner when it came to my ranking? Plz advice Thank you in advance.
Local Listings | | LittleDog1 -
Verifying business info with old address and inactive phone listing
I'm cleaning up a number of inaccurate business listings for a client, starting with an old Google Plus page. It's unverified, but both the address and phone number are so old that calls or mail send to those will not be forwarded. Any suggestions for verifying a business listing when the typical verification methods simply won't work? Thanks!
Local Listings | | flyntime_tx
Mike0 -
Google requires that businesses that serve there customers at their customers' locations must hide its address. However, this causes an notice in Moz Local advising that the Google listing is inconsistent. Is that something to just ignore?
I run a walking tour company that operates from a virtual office. We run tours are set locations outside the office. Because of this, Google requires that we hide our exact location. However, Moz Local is warning us that "incomplete listings can negatively impact your ability to rank well in search engine results". Most listings won't allow you to hide an exact address. Do the search engines understand this and therefore we won't get penalized? Thank you.
Local Listings | | freetours0 -
Google is associating the wrong address with my website in SERPs
I've dealt with submitting address change information to Google (and Yelp, YP, etc.) when they have somehow scraped the wrong address or phone number. This is a little different. I work for the parent company with multiple companies of similar names making up the family of companies. What's happening is that people are searching for one of our companies (Lynden Transport) and getting the correct website results to pop up, but the address/phone # shown below the URL and in the local results screen is for one of our other companies (LTI, Inc.). Customers should be seeing a Fife, WA address but instead are seeing one for Lynden, WA. I've attached a marked up screenshot to better those what is happening. At least customers are generally finding their way to our company but it's causing quite a headache for our customer service reps and customers as they get transferred back and forth on the phone, and confusion for customers unfamiliar with our office locations. I've clicked on the "Send Feedback" link at the bottom of Google and explained what was happening, but beyond that I'm not sure what to do. The information presented isn't wrong, it's just being associated with the wrong company. It seems like a Google logic error and not something I can control or edit. Any ideas? moz-ltia.jpg
Local Listings | | RyanD.0 -
Is there a way to see if a Bing Places Listing is verified?
For example, Google has a badge for verified listings. I was wondering if Bing had something similar.
Local Listings | | bks_seo0