804 : HTTPS (SSL) error encountered when requesting page.
-
Hi there,
I am attempting a crawl test and am getting "804 : HTTPS (SSL) error encountered when requesting page." with no further information to debug the issue. Site seems to be fine as far as SSL configuration goes. How can we get more debugging information?
Thanks,
Rick -
Yep! All the metrics and issues you would see reported in the Crawl Test tool are reported in the Site Crawl section of a Moz Pro Campaign. Cheers!
-
Thanks, Tawny! Does that mean that all the features of the old Crawl Test tool are implemented under Moz Pro Campaigns?
-
Hey Rick!
Looks like you're using our Crawl Test tool — that tool still runs on our old crawler, which isn't able to handle SNI settings, which it looks like this site employs: https://www.screencast.com/t/tgPYeydJk2L
Unfortunately, that's just a technical limitation of our old crawler, and there isn't really much we can do to work around it. Your best bet would be to start a Moz Pro Campaign for this site, as our new crawler can handle SNI with no trouble.
Sorry for the inconvenience — if you've still got questions, feel free to drop us a line at help@moz.com.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
In MozBar Page Analysis under General Attributes Country is empty or wrong
Some of our clients sites have a top level domain for Mexico, but in the Mozbar they doesn't show any country, is this related to a known bug? https://www.edacom.mx/ https://www.dropbox.com/s/a8jgr7ztk1im15k/Captura de pantalla 2019-08-15 12.41.10.png?dl=0 https://www.cliento.mx/ https://www.dropbox.com/s/a8jgr7ztk1im15k/Captura de pantalla 2019-08-15 12.41.10.png?dl=0 In the search console: "International Targeting report" the target is Ok to Mexico.
Moz Bar | | Andrea_Ugalde1 -
Crawl report shows that it gets 4xx errors for pages that work fine. Why?
On the crawl report it has all these "Critical Crawler Issues". They all say "4xx Error", yet when i click on the link from the crawler report, it goes to a perfectly functioning page, not a 404 page or anything. If i click in it actually says it's a 403 error. It's all for pages generated by the IDX solution for our real estate website. Is Moz broken or am i missing something? Here are a couple examples: <dl class="crawl-page-details-list"> <dd class="crawl-page-details-list-emphasis">https://teamvivi.com/homes-for-sale-map-search/</dd> <dd class="crawl-page-details-list-emphasis"> <dl class="crawl-page-details-list"> <dd class="crawl-page-details-list-emphasis">https://teamvivi.com/email-alerts/</dd> </dl> </dd> </dl>
Moz Bar | | TeamViviRealEstate0 -
Moz Top Pages and Tool Bar Not Crawling Internal Pages and Links
Hello, We’re having two issues with our Moz tools and we’re not sure what’s causing them and whether they are related. The Moz Bar isn’t highlighting some of our internal links (including navigation links). The Top Pages Report in Open Site Explorer is only picking up the homepage and a couple error pages (none of the internal pages). The full Crawl Report is picking up everything though. Could a potential cause of both these issues be the Title attribute in some our links? – We use <a <="" span="">title="Example" href="link"></a> <a <="" span="">Or is this most likely from something else blocking the crawler from accessing our links/pages? Google Search Console does seem to be picking up the links in the navigation and everything is indexed/rendered correctly so we also didn’t know if this is something that could be issue. Any insight or help would be appreciated. Please let us know if there are any details we could provide that might help. Looking forward to hearing from all of you! Thank you in advance. Best,</a>
Moz Bar | | Ben-R0 -
On-Page Grader fails?
I have optimized the following page for the norwegian word "Dusjkabinett": https://www.vvskupp.no/Produkter/Baderom/Dusjkabinett The On-Page grader gives the URL an F-grade. BUT as you can see it seems like the tool fails in giving a correct report. See attachment. Can anybody help me understand? pCyEYaWd3
Moz Bar | | moggiew0 -
We Launched a new site and Rogerbot is still reporting on links/errors from the old site, is there a way to clear those out?
We are mostly a Branding agency, and have not put a lot of effort into SEO for ourselves... SEO tends to take a backseat to design most of the time, making it a little difficult for me at times when it comes to SEO. We recently launched a new site, http://Roninadv.com/ and the developer and I have done quite a bit of work to make it work well for Google. I was really looking forward to a new crawl report from Roger, but alas, It's like Roger crawled the old site? The new site has been up since last Monday. Is there a way to clear out the old errors? Do I just need to give roger more time?
Moz Bar | | PaulRonin0 -
Is it normal for my homepage's page authority to be higher than my domain authority?
Hi everyone, I've just been checking my MOZ authority scores, and the page authority of my home page, www.concerthotels.com is 53 (mozRank of 6.16) which seems pretty good to me. However, the domain authority is only showing as 45. Is this typical? There is such a big difference between these two scores - what does that suggest? Is there anything obvious that I can do to bring the domain authority up to the level of authority that the homepage commands? Similarly, the UK version of my site has a homepage authority of 41, but the domain authority is only 30. Looking at numerous other websites, quite often the homepage and domain authority scores are very similar, or the domain authority is slightly higher, so it does look as if this is unusual. Any comments would be greatly appreciated, Many thanks Mike
Moz Bar | | mjk260 -
Moz Local | Empty page "Categories"
Dear Moz, Another error, the following url loads an empty page https://moz.com/local/categories Please review Thanks!
Moz Bar | | Bio-RadAbs0