"New" issues not previously found being shown?
-
I'm not sure what logic Moz is using for its reporting of Site Crawl issues, but it appears to be pretty flawed (unless I'm missing something, which is possible).
I've got a client site that has been in Moz for about 6 months now. Every time the crawler runs, the same number of pages are reported as having been crawled. However I'm consistently getting "New Issues" reported that should have been reported during previous crawls.
Example: A redirect chain was reported several month ago. The referring URL was the homepage of the website, and we tracked it down to an old link in the header. This was fixed, marked as resolved, and the issue was not shown on the next crawl. Several weeks later, the same issue was reported for a different page on the website - a page which has existed since 2014 and was already crawled many times. Again, we fixed. Fast-forward to the report that just ran on 12/1 and we have the same issue reported, for a different page, which has also existed for years and has been previously crawled.
It's very hard to explain to a client "this item you are seeing has been resolved", only to have it continually crop back up in future reports. Note this is not limited to redirect chains - that's just an example. I'm seeing this for other items such as missing canonicals, duplicate titles, etc.
-
Well, you can't 100% rely on third-party tools anyways they might miss it sometimes especially Moz, they are still rookie in this. The other day, I got an email from Moz saying that we couldn't crawl one of your site "Warning" Red alert etc, Robots.txt isn't there. I doubled check it manually everything was smooth and then I made Moz re-crawl the site to check if everything is okay so yes it was.
Moz needs to work hard to improve their tool and it's function it doesn't give you the proff look and feel.
-
So the community is aware, I wrote into Moz for clarification on this and the response was:
Unfortunately it would not be possible to retroactively investigate why we were not previously picking up on these issues as I can only see your site as it is now.
So....either Moz software has a bug, or is not actually crawling sites in their entirety as they say they are. It's one or the other...
-
Thanks Meghan; I've sent an email in with 3 examples from 3 different campaigns.
-
Hi there!
Thanks so much for the great question! We'd be more than happy to look into this for you. Can you send an email on over to help@moz.com with the Campaign you're working with and some specific examples of the new issues you're seeing? That way we can dig into this and see what's going on.
Looking forward to hearing from you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved New Google SERP Now Lazy Loading
Hello, Google has changed the way it displays it's SERPs with lazy loading new listings. Because of this the Moz Chrome Extension no longer shows results past first results. I also often find that when a site is ranked above the Maps, it doesn't display results. Is there a fix for this?
Moz Bar | | HercMagnus0 -
Fresh Web Explorer: if you put a keyword in quotes, is it case sensitive?
For example, would a saved search for "racor fuel filter" capture mentions of "Racor fuel filter"? I'm really hoping I don't have to duplicate the keywords with the alternative capitalisations!! Many thanks Steve
Moz Bar | | swbaxter0 -
On-Page Grader "Sorry, but that URL is inaccessible."
We have a new client with a squarespace page. http://www.mountainhouseestate.com The Moz On-Page grader returns the error "Sorry, but that URL is inaccessible." for all pages. Possibly related, Google seems to hate their site. Even a search for "mountain house estate" returns lousy results. Bing/Yahoo has no problem with it.
Moz Bar | | Duke_Ferris1 -
Does anyone else have issues with Moz's keyword search volume tool for Google's search engine?
It will show the search volume for Bing even when Google is selected. Then, if you select Bing, you'll get the same data as it shows for when you selected "google". So basically, this tool does not work for Google's search engine. Or it is most likely not a reliable way to perform keyword research. Anyone else notice this? Does Moz even offer a way to submit a support ticket to get this fixed?
Moz Bar | | ShokIdeaGroup1 -
Ok, I have a strange duplicate content issue.
Just ran MOZ against my site and about fell of my chair, over 1k pages being flagged as having duplicate content. That's about every page on the site. I downloaded the CSV file and things got even more confusing, The URL's under "URL" and " Duplicate Page Content" area exactly the same. Am I missing something? I would expect the URL under Duplicate Page Content to show a different URL, to the page with the exact same content. Any help would be appreciated, traffic is tanking and I need to get this figured out. Thanks,
Moz Bar | | Trigger130 -
Issues with on-page report
My on page reports are really bad (F´s all over the place). When I go to a specific page to check why, it seems that Moz is not properly tracking some of the key metrics. For example for the following page (https://www.iguanafix.com.ar/servicios/pisos/palermo?loc=AR.CF.CF.PA) and keyword "pisos palermo" it is tracking that the keyword is not in the title (which it is), the keyword is not in the URL (which clearly is), not in H1, again it is, etc. I guess this is what is affecting my ranking and thus preventing me from defining a strategy to improve my SEO. Any ideas much appreciated. Thanks
Moz Bar | | IguanaFix0 -
Prioritising campaign issues
HI Guys, Im just going through the data from our campaign I and I see we have the following. ** Too Many On-Page Links 10 000** Duplicate Page Title 8700 Duplicate Page Content 8000 Missing Meta Description Tag 1800 In terms of remedying, what do I need to prioritise? For instance does google penalise you more for duplicate URLs or more for too many links on page links? I look forward to hearing from you
Moz Bar | | Hardley1110 -
How do I find #of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about"
Hi, I am a new user at Moz.com and looking for finding below information for a list of blogs. "#of RSS Subscribers", "Most Popular Post URL", "What is the most popular post about" for a list of blogs URLs? Please response Which tools I should use and how to use tools? -Muhammad
Moz Bar | | mmhossain4580