Rich snippet star ratings appearing and disappearing
-
For nearly a year, our physician profile pages have been successfully displaying rich snippets in Google search results. Nothing has changed on those pages, but the stars recently vanished from Google.
Example of a physician profile: http://www.realpatientratings.com/Lori-H-Saltz/
We added some new content pages in a different schema category, and those new pages actually do have rich snippets showing in Google search results.
Example of a new product page: http://www.realpatientratings.com/breast-augmentation-reviews.html
Furthermore, the Google Webmaster Tools Structured Data report has me convinced that the Physician profiles aren't coded correctly because it doesn't appear to recognize the Review or Aggregate Rating counts. But the official Structured Data Testing Tool says all is correct.
My instinct is that the code isn't quite right on the physician profile... but I'm not a developer. I need help identifying the source of the real problem.
-
Hi Irving, I did resolve the issue by updating our schema tags, right after I posted it here in SEOmoz. But just this week they disappeared again. We haven't made any changes either, so now I'm back to fishing in the dark and getting more gray hair than i deserve. We should start a support group, don't you think?
-
Please share if you ever resolved this issue. Thanks
-
I can't tell for sure that this will be the cause of your problems but hopefully I can point you at least in the right direction to improve your schema. When using Schema.org rating formatting it's also highly recommended to use all the available properties. From what I can see in your code the physician pages are not using any of the reviewCount and ratingCount properties. Not sure if this could be the cause of your problems however.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Schema Markup Validator vs. Rich Results Test
I am working on a schema markup project. When I test the schema code in the Schema Markup Validator, everything looks fine, no errors detected. However, when I test it in the Rich Results Test, a few errors come back.
Intermediate & Advanced SEO | | Collegis_Education
What is the difference between these two tests? Should I trust one over the other?1 -
Weird Site is linking to our site and links appears to be broken
I have got a lot of weird links indexed from this page: http://kzs.uere.info/files/images/dining-table-and-2-upholstered-chairs.html When clicking the link it shows 404. Also, the spam score is huge. What do you guys suggest to do with this?
Intermediate & Advanced SEO | | Miniorek
Could it be done by somebody to get our rankings down or domain penalized? Best Regards
Mike & Alex0 -
Keywords in TOP 5 then disappearing, then reappearing (ongoing for months)
Hello marketers, I've built quite a few successful sites in the past, but I've never issued this scenario. Here's the case: I have 1,5 year-old site that I've tried to build quality content & links over time. However, there are roughly 15-20 pages and keywords that constantly appear and reappear in the search. For example, KEYWORD X: 1 week appearing in rank 3 Then disappearing out of 100 for a week Then reappears in rank 3 and stays there for ~10 days Then again disappears from top 100 for a week or two. Then again, comes back at rank 3 for a few days, then gone again. Now I understand if this is a new site and spammy content and bad links combo, but it's not. It's also not 1 keyword, but multiple keywords and multiple pages. I know it's hard to say what exactly wrong, but could anyone lead me to the right direction. Is this CONTENT issue? Links issue? CTR issue? Site health issue? I've also attached screenshots from 2 keywords and their rankings in the last 3-4 months. Any help would be much appreciated. Thanks! iXpYN HUzJi
Intermediate & Advanced SEO | | eeonl1neonly1 -
How can another country domain appear in a page title?
I have run into something i have never seen before. A friend has a website with two country domains, so page titles for the homepages of both websites look like this: Rent your care here | carrentals.de Rent your car here | carrentals.co.uk The thing is, both are perfectly well set-up in Yoast. Yet when googling, the different URL's both appear like this: Rent your car here | carrentals.co.uk How could this happen?
Intermediate & Advanced SEO | | Boostability0 -
404 Pages. Can I change it to do this without getting penalized ? I want to lower our bounce rate from these pages to encourage the user to continue on the site
Hi All, We have been streaming our site and got rid of thousands of pages for redundant locations (Basically these used to be virtual locations where we didn't have a depot although we did deliver there and most of them was duplicate/thin content etc ). Most of them have little if any link value and I didn't want to 301 all of them as we already have quite a few 301's already We currently display a 404 page but I want to improve on this. Current 404 page is - http://goo.gl/rFRNMt I can get my developer to change it, so it will still be a 404 page but the user will see the relevant category page instead ? So it will look like this - http://goo.gl/Rc8YP8 . We could also use Java script to show the location name etc... Would be be okay ? or would google see this as cheating. basically I want to lower our bounce rates from these pages but still be attractive enough for the user to continue in the site and not go away. If this is not a good idea, then any recommendations on improving our current 404 would be greatly appreciated. thanks Pete
Intermediate & Advanced SEO | | PeteC120 -
Is it common for a site to disappear and reappear in the SERPS?
I have a site that's 2 years old and it completely disappeared from the search results. It wasn't a manual action because I never got a notice in webmaster tools. Could the site reappear? A lot of people on Odesk say the site will reappear after a few days.
Intermediate & Advanced SEO | | The_Kiwi_Man0 -
Include Product Price in Rich Snippet?
Should price be included in rich snippets? Is there any research supporting inclusion or exclusion of prices in snippets?
Intermediate & Advanced SEO | | AWCthreads0 -
Difficulties in Rich Snippets?
Hey everyone, Lately I have been digging into Rich snippets, checking all the possibilities they offer and still try to figure out some things. Question #1: Do you experience difficulties with implementing Image into Product page? (Don't forget, we're talking about Rich snippets) I have done it "a la carte" just how Google pointed out, in the Rich Snippets testing tool I have seen that the image, still nowhere in the search engine ranking pages (and I have seen that more websites are fighting with the same issue) Question #2: Is there a possible way to implement a Category rich snippet or is there a ProductGroup? One of the favorite demonstrations about Rich Snippets was a MusicGroup implementation. The example would be: http://www.myspace.com/kingsofleon Is there a way to implement something similar? Like having "featured" product show up on category pages? we were thinking to implement an AggregateOffer then the offers. (Did anyone test it that way?) I hope this question will answer not just my curiosity 🙂 Istvan
Intermediate & Advanced SEO | | Keszi1