Moz Local Question
-
Every time I try to upload my CSV it keeps giving me a "Opps Something went Wrong" Please Help Someone
-
Hey Jonathan,
I'm so sorry for the delayed reply! We've been having some issues with the email system that notifies us that a Q&A question has been assigned to the Help Team.
It looks like you were able to get your listing published last Thursday, so it looks like you might be all set. If you are still having any trouble with your Local listings, please email us the CSV and the name, address, and phone number of your business for further assistance.
Chiaryn
-
I ran into that and it was quite frustrating. I would double check the file and make sure your description didn't get split into individual cells. Also, I was using Libre Office - which took comma separated entries (categories) and split them into individual cells. I resorted to using Google Sheets, then exporting to CSV. That worked for me.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Having trouble uploading CSV file to Moz Local?
I am receiving the following error "Please make sure the file you upload is in CSV (Comma Delimited) format. You may need to re-save or export the spreadsheet as a CSV. Please note that the column headers are required, and must not be changed. Feel free to use our template to fill out your listing info." Please help, I completed the template file and I am trying to upload it as a csv file.
Moz Local | | joseph.welusz0 -
Moz Local: Does cancelling change information in business listings?
I was reading the FAQ on Moz Local and would like clarification about this question/answer: What happens to my listings on the sites in your network if I cancel my Moz Local subscription? Moz Local will simply report to the sites in our network that the listing is no longer under management by one of our customers. In this event, Acxiom and Neustar Localeze will revert your listings to their status prior to your Moz Local subscription. In some cases, your other listings will lose enhanced content like website URL, secondary category information, logos, and other images. Moz Local will not actively remove your listing from our network of sites. You will always have the ability to reclaim your listings manually on each site if you decide to cancel your Moz Local subscription. So let's say my business moved to another location. Then I signed up for a Moz Local subscription, updated my business address, and then did not renew. After I cancel the Moz Local subscription, will my business address in the Acxiom and Localeze listings revert to what it was before I changed it through Moz Local? Please let me know. Thanks!
Moz Local | | lssi_admin0 -
Why is Moz local showing my google plus page as incomplete when it is 100% complete
Hi all, New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus. Any idea why? Thanks in advance.
Moz Local | | Muskrat371 -
Moz Local and Telephone Number Change
I've been using Moz Local for a couple of months now and I must say it taught me a thing or two about complexity management! We recently acquired a new phone number for my business and I would like Moz Local assistance to make sure the new number gets populated out there in the wild. Any advice would be greatly appreciated.
Moz Local | | David-Sulak0 -
How to enter hours in Moz Local for multiple hour sets per day
How would you properly enter hours into the Moz Local spreadsheet for a business that sometimes is closed for lunch, therefore they're open for a few hours in the morning and a few hours in the afternoon. I've attempted below at what I thought it could be: 2:9:00:AM:12:00:PM:3:00PM:6:00PM,3:7:30:AM:10:30:AM:3:00PM:6:00PM,4:9:00:AM:12:00:PM:3:00PM:6:00PM,5:7:30:AM:10:30:AM:3:00PM:6:00PM,6:3:00PM:6:00PM
Moz Local | | Ryan-Bradley1 -
Why don't the duplicate listings from the moz/local search show up on the moz/local dashboard
When I do a MOZ/Local search on the search listings tab I see all the listings with different information but they don't show up on the moz dashboard for the subscribed listing.
Moz Local | | Ron_McCabe0 -
How long till Moz Local takes to populate?
It has taken me some time to make sure all fields were correct in order to upload the CVC file to Moz Local. Because I hope to use this tool for multiple clients, how long should I tell them to anticipate before the listings show up correctly? Is there a $49 charge per business site that I use Moz Local for? Is there a limit to how many sites I can do?
Moz Local | | jessential0