Moz Local Problems
-
On the 9th I tried to get Moz Local, but it would not connect to the right g+ page. I've been told their working on it, but after a week...nothing.
Has anyone else had this problem? if so, how long did it take for them to fix it?
Thanks,
Ruben
P.S. Mozzers, if you respond, do not mark it as "answered." I need answers from customers who can give me a timeline from their experience. As nice as you all are, I'm over the generic support responses.
-
Hey everyone!
Just got a note from Erin at MOZ and the Google+ issue is fixed! Kudos to the team on getting that done. I know how tedious and time consuming debugging this issue must have been, but they kept on it even after this thread went cold.
Very cool guys!
Kevin
-
Hi Ruben,
My name is Erin, and I'm on the Moz Help Team. I'm sorry if you received a generic support response. The truth is we don't have a timeline on when this will be fixed. Our engineers have been looking into this for over a week, but we don't have an ETA yet since it is something that needs to be fixed on a global level, and is not account specific. We always appreciate feedback, so I'll be sure to leave your question as "unanswered" so other members of the community can chime in.
As Kevin said, the Health Page (http://health.moz.com/) is a great place to stay posted on current issues. While we don't currently have this issue on our Moz Health Page, we're planning to update it!
If anyone else is having this issue, please reach out to us here: moz.com/help/contact
Happy Wednesday!
Erin
-
Hey Kevin,
Mine is a different issue. It's specific to Moz Local; not the regular campaign settings. Actually, I'm assuming it's a different issue, because it's a different product. But, who knows, maybe they are related.
Cheers,
Ruben
-
I still have problems connecting G+ to my campaigns here. There some tips that work for some but not for me and I really don't know why.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved how to add my known backlinks manually to moz
hello
Moz Local | | icogems
i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,0 -
One of your listings managed by Moz Local appears to no longer have data on either Google or Facebook
Hello, Here is my business info: Bright Vessel 18487 SE Federal Hwy #5
Moz Local | | brightvessel
Jupiter, FL 33469 561.935.6418 https://www.brightvessel.com/contact-2/ "One of your listings managed by Moz Local appears to no longer have data on either Google or Facebook. As a result we're pausing further updates. However, information distributed so far will be unaffected for the duration of your subscription." I checked both my accounts and saw the only discrepancy was the suite # was missing on Facebook. I added but I am not sure what else I need to do. Can someone help? Thanks, Judd1 -
Will MOZ Local Claim the Foursquare listing for me?
Hello all! Well, basically that's the question in the subject! Will MOZ Local Claim the Foursquare listing for me? Do I need to first claim the listing in Foursquare and then and only then connect to MOZ Local? Because it seems to me that, if so, this is not happening currently. Thank you in advance!
Moz Local | | BlueFountainMedia0 -
Swapping Verification Source - Moz Local UK
Hi I have three verified local business (via Google MyBusiness) but when I added them to Moz Local, they only are verified by Facebook - I would like to change the verification source as Google MyBusiness is more accurate. You can see the locations in Google search here:
Moz Local | | engageinteractive
Leeds: https://www.google.com/search?ludocid=6714475035535691769&q=MOJO 18 Merrion Street Leeds LS1 6PQ&hl=en-GB
Manchester: https://www.google.com/search?ludocid=17665590331454411291&q=MOJO 59 Bridge St Manchester M3 3BQ&hl=en-GB
Liverpool:https://www.google.com/search?ludocid=12708604235049384545&q=MOJO The Stables Back Berry Street Liverpool%2C Merseyside L1 4BG&hl=en-GB My questions are: How do I switch the verification source for Leeds and Manchester in Moz Local from Facebook to Google Why is Liverpool not being found in Moz Local (for either source) Any help is appreciated!1 -
Odd address is not getting reported properly in Moz Local UK
I have a client address (1-8 Russel Square) but Moz local picks it up as either 18 (when comparing duplicates) or drops the number altogether (in the actual listing info in Moz Local). How can I get this corrected?
Moz Local | | VERBInteractive0 -
Moz Local Address Won't Update
Hi, The addresses in Google Plus and Facebook were updated several weeks ago but still are not showing as updated in Moz Local. What can I do to get this working in Moz Local? Thanks!
Moz Local | | jojobo0 -
Can I add all three branch locations of a small credit union to one Moz local listing, and if not, is it worth it to pay for three different local listings with MOZ?
Adding Moz local listing for a small credit union with only three branches. I am doing this to update their information across the web, but do not want to have to create three separate spread sheets and / or pay for three separate listings. Is there a way to add all three branches to one listing? If not, is it worth the expense and does it help or hurt if you add three separate listings with the same name and phone number but three different addresses. We also do not want to set up more than one Facebook, Twitter, YouTube, etc, accounts.
Moz Local | | Ad2Mollie0 -
Submission Question for MOZ Local - Potential Issue with Submission and Facebook
I will be setting up a MOZ Local account for a client with two locations. My question/concern with the facebook page matching up with the information submitted for the business. This plastic surgery practice has two locations but their facebook page only allows for one address. Could the secondary location submission possibly be rejected due to the address not matching the information on the facebook page? Thanks for your help!
Moz Local | | rosemontmedia1