undefined
Skip to content
Moz logo Menu open Menu close
  • Products
    • Moz Pro
    • Moz Pro Home
    • Moz Local
    • Moz Local Home
    • STAT
    • Moz API
    • Moz API Home
    • Compare SEO Products
    • Moz Data
  • Free SEO Tools
    • Domain Analysis
    • Keyword Explorer
    • Link Explorer
    • Competitive Research
    • MozBar
    • More Free SEO Tools
  • Learn SEO
    • Beginner's Guide to SEO
    • SEO Learning Center
    • Moz Academy
    • SEO Q&A
    • Webinars, Whitepapers, & Guides
  • Blog
  • Why Moz
    • Agency Solutions
    • Enterprise Solutions
    • Small Business Solutions
    • Case Studies
    • The Moz Story
    • New Releases
  • Log in
  • Log out
  • Products
    • Moz Pro

      Your all-in-one suite of SEO essentials.

    • Moz Local

      Raise your local SEO visibility with complete local SEO management.

    • STAT

      SERP tracking and analytics for enterprise SEO experts.

    • Moz API

      Power your SEO with our index of over 44 trillion links.

    • Compare SEO Products

      See which Moz SEO solution best meets your business needs.

    • Moz Data

      Power your SEO strategy & AI models with custom data solutions.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Free SEO Tools
    • Domain Analysis

      Get top competitive SEO metrics like DA, top pages and more.

    • Keyword Explorer

      Find traffic-driving keywords with our 1.25 billion+ keyword index.

    • Link Explorer

      Explore over 40 trillion links for powerful backlink data.

    • Competitive Research

      Uncover valuable insights on your organic search competitors.

    • MozBar

      See top SEO metrics for free as you browse the web.

    • More Free SEO Tools

      Explore all the free SEO tools Moz has to offer.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Learn SEO
    • Beginner's Guide to SEO

      The #1 most popular introduction to SEO, trusted by millions.

    • SEO Learning Center

      Broaden your knowledge with SEO resources for all skill levels.

    • On-Demand Webinars

      Learn modern SEO best practices from industry experts.

    • How-To Guides

      Step-by-step guides to search success from the authority on SEO.

    • Moz Academy

      Upskill and get certified with on-demand courses & certifications.

    • MozCon

      Save on Early Bird tickets and join us in London or New York City

    Unlock flexible pricing & new endpoints
    Moz API

    Unlock flexible pricing & new endpoints

    Find your plan
  • Blog
  • Why Moz
    • Small Business Solutions

      Uncover insights to make smarter marketing decisions in less time.

    • Agency Solutions

      Earn & keep valuable clients with unparalleled data & insights.

    • Enterprise Solutions

      Gain a competitive edge in the ever-changing world of search.

    • The Moz Story

      Moz was the first & remains the most trusted SEO company.

    • Case Studies

      Explore how Moz drives ROI with a proven track record of success.

    • New Releases

      Get the scoop on the latest and greatest from Moz.

    Surface actionable competitive intel
    New Feature

    Surface actionable competitive intel

    Learn More
  • Log in
    • Moz Pro
    • Moz Local
    • Moz Local Dashboard
    • Moz API
    • Moz API Dashboard
    • Moz Academy
  • Avatar
    • Moz Home
    • Notifications
    • Account & Billing
    • Manage Users
    • Community Profile
    • My Q&A
    • My Videos
    • Log Out

The Moz Q&A Forum

  • Forum
  • Questions
  • Users
  • Ask the Community

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

  1. Home
  2. SEO Tactics
  3. Local SEO
  4. Reviews and Ratings
  5. Do schema review numbers have to be manually updated?

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

Do schema review numbers have to be manually updated?

Reviews and Ratings
2
4
935
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as question
Log in to reply
This topic has been deleted. Only users with question management privileges can see it.
  • 19958
    19958 last edited by Sep 24, 2014, 12:25 PM

    Hi!

    I've had success with review schema rendering in SERPs but have had to manually code the numbers and update those numbers as more reviews come in (which is a bit time-consuming). Is there a way to use auto-generated numbers that will still render schema or do those numbers have to be manually added?

    I've looked at the schema for sites like IMDB, and their schema numbers seem to be manually added, which seems like a huge lift.

    Advice/input is appreciated!

    1 Reply Last reply Reply Quote 0
    • Ray-pp
      Ray-pp last edited by Sep 24, 2014, 1:06 PM Sep 24, 2014, 1:06 PM

      Are you using a WordPress theme or a custom site theme?

      Let's use this flow as an example:

      User comes to your site and views a product

      User submits a review to the product

      Manager approves the reviews through the CMS

      The review shows up on the product page

      When the review shows up on the product page, your site probably generates that once the review is approved by a manager. The site generates some HTML and sticks in the review. That HTML generated should include the schema markup for the review.

      Same with your products, if you push a new product into the site it generates a product page. Within that page's template should be the markup auto-generated (if it is built into the theme).

      Does that help? You can PM me your site and I will take a look to be more specific.

      1 Reply Last reply Reply Quote 0
      • 19958
        19958 @Ray-pp last edited by Sep 24, 2014, 1:02 PM Sep 24, 2014, 1:02 PM

        Thanks! Can you explain a bit more?

        Do you mean that I should still have the usual markup (price, review count, product name, etc.) in the usual spots, and just have number-generating code to get the actual numbers? (And that will still be recognized by search engines?)

        The site that I work for doesn't have a uniform placement of price, product, etc. on its various pages, so I'm concerned that adding markup to the theme wouldn't work properly.

        1 Reply Last reply Reply Quote 0
        • Ray-pp
          Ray-pp last edited by Sep 24, 2014, 12:58 PM Sep 24, 2014, 12:54 PM

          Your numbers do not need to be manually updated, but they do need to be wrapped in the correct schema in order to be read and updated by Google.

          Your site's theme should include the schema markup and whenever a new review is entered the theme would take care of the code behind the scenes.

          If you're adding markup manually now, then your theme probably doesn't have the markup built into its code/functionality. In that case, you'd need to adjust your site's theme to include the markup automatically or add a plugin to do so. You can also use Google Webmaster Tools' Data Highlighter to try and have it update automatically (works well if your site is clearly structured).

          19958 1 Reply Last reply Sep 24, 2014, 1:02 PM Reply Quote 1
          • 1 / 1
          1 out of 4
          • First post
            1/4
            Last post

          Got a burning SEO question?

          Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


          Start my free trial


          Browse Questions

          Explore more categories

          • Moz Tools

            Chat with the community about the Moz tools.

          • SEO Tactics

            Discuss the SEO process with fellow marketers

          • Community

            Discuss industry events, jobs, and news!

          • Digital Marketing

            Chat about tactics outside of SEO

          • Research & Trends

            Dive into research and trends in the search industry.

          • Support

            Connect on product support and feature requests.

          • See all categories

          Related Questions

          • Virginia-Girtz

            Review Schema Dropped Off A Cliff!?

            Hello everyone, I recently implemented some review schema for my website which looked to be successful as my review stars were appearing in organic rankings with no problem! Yay! However... I've just checked in on where we are with these and they have literally dropped off a cliff and I have no idea why. See image attached with the graph that shows our reviews looking great in July/August then dropping off w/c 26th August. I literally have no idea why this has happened. The Schema Markup Tool shows no errors or issues with the markup either. Can anyone advise? 81Rv88Y

            Reviews and Ratings | Sep 25, 2018, 5:04 PM | Virginia-Girtz
            0
          • eport12

            What is the best online reputation management software for generating legitimate Google (and other online) reviews?

            Hello! Does anyone have a good experience with using an online reputation management tool to help generate online reviews for a Google My Business listing, Facebook, etc? The reason I ask about a review software is because of my client's age demographic (50+), so we need to have an automated system to request reviews from their clients and to make it simple for them to leave reviews.

            Reviews and Ratings | Jul 26, 2018, 8:03 PM | eport12
            2
          • BigChad2

            What do the symbols in the profile avatars in Google listing reviews mean?

            A client of mine noticed that some of their customers that leave GMB listing reviews have special symbols in their profile avatars (please look at the attachment).   Is this a sign of a influencer? Has anybody else noticed this? r6mhX

            Reviews and Ratings | Jul 17, 2017, 1:52 PM | BigChad2
            0
          • a_toohill

            Schema Markup - Star Ratings

            I'm trying to get the star ratings to appear next to our client's website in google search results.  Here is the url:https://cstoneroof.com/ I believe I have it setup correctly but am unsure why the stars don't appear: structure data test here I pulled the rating value and count from Facebook.  Not sure if it has to be Google reviews or if FB will work as well.  Anybody have any thoughts here?

            Reviews and Ratings | Sep 9, 2017, 7:53 AM | a_toohill
            0
          • obkommy

            What's the best way to keep Google My Business reviews when the business changes names?

            I work with an interior designer who is re-branding and changing her business name to focus specifically on windows. Can she keep her GMB reviews and just change the name of her business, then reverify with Google? She doesn't want to lose her current local pack ranking.

            Reviews and Ratings | Aug 15, 2016, 6:02 PM | obkommy
            1
          • lcourse

            How does decimal rounding of reviews to stars work in ios appstore? Starting from which average review score to get full 5 star rating?

            How does decimal rounding of reviews  to stars work in ios appstore?
            Starting from which average review score to get full 5 star rating? Duolingo has a 5 star rating, but I doubt that they really have an all time  review average larger than 4,75. In the google playstore their average of the android version is 4,6. Does anybody know how apple calculates the star ratings or has an URL reference where this is explained?

            Reviews and Ratings | Jan 20, 2016, 3:48 PM | lcourse
            0
          • KempRugeLawGroup

            Do ratings/reviews show up in Organic Search Results anymore?

            I read about using schema or h1review to add markup that would get an individual person's review to show up in organic search, but it was from 2013. I did a few queries for keywords in my area, and none of the results had this. Then I did some queries for generic things like "best pizza in Tampa" and "coffee in tampa" and they didn't have it either. So, is this still something that can be done or not? I do see it when a review site like yelp comes up or in ads, but I'm specifically talking about organic search results from our website. Thanks, Ruben

            Reviews and Ratings | Oct 12, 2015, 3:07 PM | KempRugeLawGroup
            0
          • cschwartzel

            Blocking Reviews by Blocking Words?

            A client sent me an email this week, stating that you could block bad reviews on social media sites by "blocking" certain words from comments such as "I", "you", "them", "they"......she heard it at a conference from some other CEO's that had some problems with bad reviews. Essentially these CEO's blocked these words making the pages read only pages so no one could leave a review on social media sites. Now, I have never heard this tactic, nor think this is a good idea in any way shape or form. And I know that you can't block bad reviews from happening (without looking at the bigger picture and encouraging some look at internal processes and customer service). Has any one heard of this tactic? Or better, know of anywhere online that documents this idea of blocking words? I have to get back to her, but I have beaten the drum about how to acquire good reviews so much, I feel I am not getting through! Help! Thanks

            Reviews and Ratings | Nov 3, 2014, 12:53 PM | cschwartzel
            0

          Get started with Moz Pro!

          Unlock the power of advanced SEO tools and data-driven insights.

          Start my free trial
          Products
          • Moz Pro
          • Moz Local
          • Moz API
          • Moz Data
          • STAT
          • Product Updates
          Moz Solutions
          • SMB Solutions
          • Agency Solutions
          • Enterprise Solutions
          Free SEO Tools
          • Domain Authority Checker
          • Link Explorer
          • Keyword Explorer
          • Competitive Research
          • Brand Authority Checker
          • Local Citation Checker
          • MozBar Extension
          • MozCast
          Resources
          • Blog
          • SEO Learning Center
          • Help Hub
          • Beginner's Guide to SEO
          • How-to Guides
          • Moz Academy
          • API Docs
          About Moz
          • About
          • Team
          • Careers
          • Contact
          Why Moz
          • Case Studies
          • Testimonials
          Get Involved
          • Become an Affiliate
          • MozCon
          • Webinars
          • Practical Marketer Series
          • MozPod
          Connect with us

          Contact the Help team

          Join our newsletter
          Moz logo
          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
          • Accessibility
          • Terms of Use
          • Privacy

          Looks like your connection to Moz was lost, please wait while we try to reconnect.