We use SLI for our searches and are thinking of just going back to the searches on our platfrom Bigcommerce
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Does anyone have any experience with the advantages of using a search product like SLI in comparison to the search available on Bigcommerce.
We currently use SLI for the searches on our site but think over the years we have been using SLI that the searches on Bigcommerce have improved and we are thinking of switching back to using the Bigcommerce search.
Regards
Adrienne
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Hello Adrienne,
SLI is going to have some features that BigCommerce isn't going to have in their default site search. However, as you said, BigCommerce has come a long way in this area. It really comes down to features, and what is important for you.
For me, I look at three main areas:
- Ease of use and user-experience for the consumer
- Relevancy of results
- Analytics
In all three of those areas, BigCommerce has it covered. It's easy to use, provides relevant results (and search suggestions), and you get reports like Keywords Without Results and Worst Performing Keywords (among others) which help answer all kinds of questions, from which pages to optimized to which products to source. I used to send the buyers at one store these reports quarterly, and they sourced many new, top-selling products because of it.
If you're missing any of the SLI "learning" features in BigCommerce's standard search, you may be able to get them with an add-on like this: https://www.bigcommerce.com/apps/searchspring-advanced-site-search/ (Note: I haven't used SearchSpring).
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