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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
What do the symbols in the profile avatars in Google listing reviews mean?
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A client of mine noticed that some of their customers that leave GMB listing reviews have special symbols in their profile avatars (please look at the attachment). Is this a sign of a influencer?
Has anybody else noticed this?
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Thanks!
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Just badges they received for reviews they left. Every review, upvote and etc give reviewer points (like moz points here).
Points: http://i.imgur.com/JoxRVIr.jpg
Badges: http://i.imgur.com/wSSBquq.jpg
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