Bounce Rate
-
Howdy Mozzers
Does anyone know if the 'average time on site' in Google analytics is calculated with bounce rate included?
For example if you have a 50% bounce rate and your average time on site is 2 minutes the actual time would be 4 minutes as the 50% bounce rate time is classed as 0.
I hope that is clear!
Cheers
-
Bounce rate is the percentage of visitors to a certain page or site who only visited one page and then left the site. It's not related to the amount of time spent on a site. The amount of time spent on a site is the average time overall for time spent on the site before leaving. Hope that helps.
-
Going back a step, "Average Time On Site' in my opinion, is not a relevant statistic any more as internet connection speed increases.
With dial up connection the customer paid per minute on-line. Now with flat rates for broadband people leave pages open when they step away from their computers - I've had pages open at the office literally for days! That would really muck up anyone's stats. (That's not why I do it though)
-
There is an easy way to fix this. Create a custom advanced segment to only include visits with pageviews > 1. This will allow you to see avg time on site for all visitors excluding bounces.
-
I think it could massively confuse things if they didn't take it into account. Should those page views be deleted as well then? Do they not count as unique visitors or visitors at all?
Don;t get me wrong, I see where you are coming from, but the completely objective data is what makes GA so valuable.
-
It's a shame Google are counting this. I see their reasons though I believe. Bounces did originally want to view your site, so they are a visitor in theory. It does skew the data massively however
-
Yep good answer cheers.
Conclusion - Totally inaccurate!
-
-
There is some great info about this on this link: https://www.google.com/support/forum/p/Google+Analytics/thread?tid=7f1a0537ed9f8fe8&hl=en
Rather than me paraphrasing and messing it up or copying/plagiarizing their answer, I'll just point you in the right direction.
-
Can you provide a link to the horses mouth?
-
Average time on site includes bounces (counted as 0 seconds) in the calculations.
See http://www.kaushik.net/avinash/2008/01/standard-metrics-revisited-time-on-page-and-time-on-site.html
-
Agreed! Very misleading and inaccurate if it is included.
-
Haha don't worry your safe...for now!
Like all thing its should be used as a relative measure but it can be quite misleading especially for an obsessed client who doesn't know the real meaning of bounce rate, hence the reason for my question so I can explain it but the time on site is also misleading if the bounce rate is included.
-
I'm pretty sure that bounced traffic isn't calculated in the average time on site, Analytics put 0 because it can't calculate the time on site unless a visitor hit a second page within the same Analytics code (site). I'm not 100% sure but that would be really irrelevant to include bounced traffic to this metric.
-
Yeah, I'm assuming that from Googles view of analytics is post search, thus time after search...
I might be completely wrong (don't sue, kill or hurt me!), however I couldn't find a better answer from a more reputable source!
-
Hmm I guess it could be clearer and be labelled as 'avg. time on site' rather than 'time after search' which I assume your referring to?
-
I've always believed that the time on site is a global average of all visitors. Never thought to question myself until now though. Aran seems to have found the answer. Thanks
-
Hi, your question led me on an interesting trip though Google help, revisiting the basics of analytics.
Google define the Bounce Rate as:
"Bounce rate is the percentage of single-page visits or visits in which the person left your site from the entrance (landing) page" - Google Webmaster Help http://bit.ly/gPPNPj - This makes me think of single page sites, do they have 100% bounce rate?
Heres a look at how Google Analytics performs it calculations. http://www.google.com/support/analytics/bin/answer.py?hl=en&answer=77234
What I took from this is that all visitor times are taken and averaged, bounce or not.
Cheers
Aran
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What's Causing My Extremely Low Bounce Rate
My client's site that is reporting an under 10% bounce rate for all sources. Direct is the highest at 8%. I'm no expert in GA but wondering if there is a problem with the analytics/tag manager code on the site. I'm especially concerned about the GTM body script being in an iframe which I read could be trouble. <!-- Google Tag Manager (noscript) -->
Reporting & Analytics | | bradsimonis
<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MWGMNW6"
height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
<!-- End Google Tag Manager (noscript) --> You can see all the source code here:
view-source:https://nfinit.com/0 -
Should I use sessions or unique visitors to work out my ecommerce conversion rate?
Hi all First question here but I've been lingering in the shadows for a while. As part of my companies digital marketing plan for the next financial year we are looking at benchmarking against certain KPIs. At the moment I simply report our conversion rate as Google Analytics displays it. I was incorrectly under the impression that it was reported as unique visits / total orders but I've now realised it's sessions / total orders. At my company we have quite a few repeat purchasers. So, is it best that we stick to the sessions / total orders conversion rate? My understanding is multiple sessions from the same visitor would all count towards this conversion rate and because we have repeat purchasers these wouldn't be captured under the unique visits / total orders method? It's almost as if every session we would have to consider that we have an opportunity to convert. The flip side of this is that on some of our higher margin products customers may visit multiple times before making a purchase. I should probably add that I'll be benchmarking data based on averages from the 1st April - 31st of March which is a financial year in the UK. The other KPI we will be benchmarking against is visitors. Should we change this to sessions if we will be benchmarking conversion rate using the sessions formula? This could help with continuity and could also help to reveal whether our planned content marketing efforts are engaging users. I hope this makes sense and thanks for reading and offering advice in advance. Joe
Reporting & Analytics | | joe-ainswoth1 -
Bounce Rate % reduce after implementing enhance ecommerce
Hi Guys, My bounce rate is normal 47% to 50% but after implementing enhance ecommerce it is showing 28% dont know what is the reason?
Reporting & Analytics | | varo0 -
Conversion Rate Higher Than Landing Page Visits?
Interesting to see in Google Analytics that the conversion rate is higher than landing page visits - could it be attributed to a visitor clicking the CTA button multiple times? Or perhaps there is duplicate GA code on the conversion page since we utilize both Google Analytics and HubSpot. (see attached funnel screenshot) Screen-Shot-2014-09-26-at-10.49.09-AM.png
Reporting & Analytics | | W210 -
Improving Search Click through Rate
We are having a problem on our website with click through rates. We are getting between 100-150k impressions through search but we are only getting between 500-1000 clicks to the site. What strategies have you used in the past to help improve your click through rates? Thanks!
Reporting & Analytics | | pdangermond2 -
High bounce rate from Google Shopping
Hi Mozzers, I'm carrying out some analysis on our eCommerce site and the bounce rate from Google Shopping is well above the site average at 60%. Our shopping feed is submitted to Google every morning so we know that images and prices are up-to-date which would obviously cause a high bounce rate. Any ideas on what might cause this? Is it normal for Google Shopping to produce a high bounce rate? Cheers guys!
Reporting & Analytics | | Confetti_Wedding0 -
Analytics bounce rate change
Hi mozzers, I have a little riddle. A few weeks ago the bounce rate on one of our website dropped 90% - from 45 % average to 5 % average. We haven't changed much in the code of the site, layout or anything else. The traffic is pretty stable too. Anyone can guess why? Or have experienced something similar? xOvrb.jpg
Reporting & Analytics | | ThomasHgenhaven0 -
Bounce Rates - How would you deal with this scenario?
Greetings! I actually don't have a definitive answer to this so wish to throw it out to the community for thoughts and feedback. I have a client who we shall call "Site 1", but they also have a job board, we shall call "Site 2". A product of their own success, they have a high bounce rate with visitors landing on Site 1, seeing a job they want to apply for and bouncing straight off to Site 2. The problem is that this is resulting in Google seeing some of these pages as having bounce rates of 80% to 100%, based on this formula: Bounce rate = total number of visits viewing only one page / total number of visits Now, I hate anything black hat or grey hat so wish to know how you would deal with this... If the results from Site 2 were displayed in a new framed page on Site 1, would this still be classed as a bounce? If when they click on a job on Site 1, they were taken to an intermediate page on Site 1 saying "Thank you, you are being redirected to your chosen job" for 5 seconds before being taken to Site 2, would this be classed as a bounce? Perhaps the job they wish to apply for 'pulled' from Site 2 and actually displayed in a new page on Site 1 would be a better way to go? I think that option 1 might work, sure that number 3 would but not so sure about number 2, but look forward to your comments and thoughts. Regards, Andy
Reporting & Analytics | | Andy.Drinkwater0