Tracking Referring Sources - Google Analytics - Ecommerce
-
I need some help from anyone that has deal with this issue before..
We are currently running BigCommerce for the shopping cart on chinamist.com. We have enabled e-commerce tracking through Google Analytics and the revenue tracks perfectly. The only issue is that the referring sources are not tracking directly to the revenue being displayed - for the source, all analytics shows is (none).
The assumption is that the tracking issue is a result of having a domain and subdomain.. but 'domain and subdomain' was selected when setting up the sites' advanced analytics script. Does anyone have any tips? We've run into a dead end here..
One final note, we're running an Adwords campaign which is showing conversions through the Adwords side of reporting. After integrating the Adwords and Analytics accounts, the analaytics account is still not showing revenue/conversions from Adwords as a source.
Appreciate the feedback.
-
Thank you Adrian. We're going to try this method today.
-
Thank you Ryan - really appreciate your feedback.
-
Your GA tracking code is setup for cross domain tracking, but you are missing one major item. You must use the Google Analytics _link() method for any <a>links that are linking over to a page on a different domain/subdomain. What this will do is actually append the GA cookie information to the end of the link URL and on the next page on the other domain, the GA code will read the URL to find the GA cookie information and adopt it to it's own code, keeping your GA visitor info intact.</a>
<a>Read more at the following:</a>
<a></a>http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html
-
I saw this problem in a website running shopify. Basically when the source went through the shopping cart it made it seem like the visitor was just hanging on the site. Here's a solution that was working last I knew:
http://www.google.com/support/forum/p/Google Analytics/thread?tid=17be7a977fd8472e&hl=en
With this being the main key: I'm not familiar with Shopify, but the return URL must have the :
utm_nooverride=1
added. This forces PayPal to send the original referral information. If you can't add this to your return url, then perhaps the Shopify techs can.
Of course this isn't your exact situation, so your mileage may vary, a lot.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does applying filters in Google Analytics affect Moz Data?
Hello, I'm dealing with spam in google analytics, applying filters (and using segments for historical data) Does applying a filter in GA affect Moz data, future or historical? Is there a way of doing this? Thank you!
Reporting & Analytics | | wearehappymedia0 -
Direct traffic spam on Google Analytics: how can you identify and filter it?
One of my smaller clients noticed a huge jump in direct traffic visits last month. The bounce rate was around 97% so I'm pretty certain that most of the traffic was illegitimate. I know how to filter out spam referrals and organic keywords in Google Analytics. However I'm not sure what to do about direct traffic spam. Are there recommendations for filtering this out? Can I identify spam IP addresses?
Reporting & Analytics | | RosemaryB0 -
How drop off works in google analytic for enhance ecommerce?
Hello Guys, I have implemented enhance ecommerce ( i.e. - https://developers.google.com/tag-manager/enhanced-ecommerce ) Now i have query how drops off actually works? Like i visited the my site, then product page then checkout step 1 page after that i close the checkout step 1 page that means checkout step 1 drop off will appear in google analytic? right? John
Reporting & Analytics | | varo0 -
Google Analytics
Looking at a client's analytics - one page doesn't seem to record 'average time on page' data (it just displays 0.00 despite it receiving traffic) This isn't an issue for the rest of the website's pages. Any idea? http://www.smilestyledental.co.uk/ppc/general-dentistry-at-smile-style.html thanks for any help!
Reporting & Analytics | | dentaldesign0 -
Can you filter referring keywords in Google Analytics by language?
Hi All! So yes, I know that you can see/filter the language that the computer or browser was set to (en-us, ru, fr, etc.), but if you look at the keywords used by visitors falling under "fr", some are in English. Is there any way to get, say, just the keywords in Russian - regardless of what the visitor's browser language was set to? Thanks! Aviva
Reporting & Analytics | | debi_zyx0 -
Why is Webmaster Tools not Linking Correctly Google Analytics?
I have a global site with .com as the US site and then /country for all other markets i.e. .com/uk .com/de etc. Each site has it's own WMT profile. Each site has it's own GA profile. Since Google added Search Engine Optimization to the GA interface, I can't track these sites separately under this new feature. It seems to me that it can only be associated with a single WMT profile at a time or rather that WMT can only be associated with a single GA profile at a time. The numbers for the UK and US site are identical, but when I try and link the UK WMT account with GA it removes it from the US profile and vice versa.
Reporting & Analytics | | Red_Mud_Rookie0 -
Google Analytics Best Practice Set up for Clients
Hi When setting up new Google Analytics accounts for clinets what is the preferred/best practice. At present we have our own company google account and add new clinets this way (to our account) - the disadvantage with this, we can only grant them limited account access otherwise they would be able to view all the accounts we cretaed. Plus we can't link their adwords to the GA account we cretaed them. Is it best practice to set the client up with their own Google Account and then we just link to their account. Advise would be appreciated, thank you.
Reporting & Analytics | | daracreative0 -
Get Stats on Search Box Usage, Using Google Analytics?
Let me preface this by first saying I am NOT using the Google Adsense Search feature. The question I am asking is pertaining to the standard search box that comes already coded in most .php blogs. In the Google Analytics, is there a way to tell how many people are searching using the search box? I've looked through the navigation and pathway options in analytics and I don't seem to see anything that definitively points to the number of people using the search box but, perhaps, I am overlooking it. Any insight?
Reporting & Analytics | | ChristineCadena0