Sudden Drop in Direct Traffic
-
We recently had a some changes to our site, adding new sub categories, moving products around, etc...
We implemented the changes on Thursday of last week and had a normal day around 800+ visitors. The very next day our # of visitors dropped in half to around 400+ and has stayed that way all weekend.
I thought it might be that some links may have changed but I checked all of the links and they are the same as before with the exception of new pages. I checked to make sure that the google analytics code was still in the code and it is.
I read that it could be DNS propagation timing issue but it's been 3 days and nothing's changed.
I'm fairly certain that we are not being penalized or pandalized by google as our referrals and organic search results have not changed only the amount of direct traffic.
Anyone have any ideas on what to look at or what to do?
-
I would work on other things for a few days.
If your sales or other conversions are holding up then don't worry.
Fewer spiders can be a good thing. You can go into webmaster tools to see if google is still visiting (look under crawl stats).
-
thanks for the responses! all good things to know.
at what point should I start to worry?
-
A lot of analytics programs include robot visits in the direct traffic. Could simply be fewer scrapers or a change in spidering patterns.
If your conversions are holding up I would not worry about this.
-
Yup, I mean direct traffic. The referral traffic and traffic from search has stayed at normal levels. Only our direct traffic has dropped.
Our rankings have not fallen.
It is possible that our URLs were modified without proper redirects but I doubt it. The URLs that existed before the changes are the same, the only ones that have changed are the ones we either removed (obsolete categories) or newly created.
What other pieces of information should I provide to give you a better idea?
-
Sudden Drop in Direct Traffic....
Do you really mean direct - like people typing in your URL or using bookmarks? Or, are you asking about total traffic from search and other sources?
Anyone have any ideas on what to look at or what to do?
You have access to more information than we do. Check your analytics to see where your site has lost traffic.
Have your rankings fallen?
When your site was modified were URLs changed without redirects?
You have not provided enough information for anything other than guesses from us.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Email traffic tracking in Google Analytics
Hello! I have a question about how to assure email traffic is properly tracked in GA > Acquisition > All Traffic > Channels. **First, some background... ** Our company (Wisconsin's largest group dental practice) is about to revamp the way we try to re-capture patients who don't have a future appointment set with us. Part of that process will include emails. Those emails will point back to our website to request an appointment. Now to the question... Is there anything special we should do to assure that links coming to the website and the resulting appointment request goal conversions track appropriately and appear under "Email" in the Default Channel Group of Analytics > Acquisition > All Traffic > Channels area of GA? For example, should we use Campaign URL Builder to establish UTM links? Thanks in advance for any feedback. Erik
Reporting & Analytics | | SmileMoreSEO0 -
Curious, anyone ever had over half of their indexed links drop on an e-commerce site?
In a year went from around 300k indexed pages to around >100k according to GWT. Could this be duplicate content issue, lost links, spam, aged links or all of the above? either way an audit is in order. Thanks! Chris
Reporting & Analytics | | Sundance_Kidd0 -
Strange Traffic Spike In Google Analytics
Over the last two days I have seen a huge spike in the pageviews to my site www.learnbonds.com. Up to this point my average page views per visit has been less than 2. For the last couple of days it has jumped to 5 but the average time on the site has not increased. Upon further investigation under the browser and OS page of google analytics I found that traffic coming from internet explorer and IE with Chrome Frame is reporting 10+ pageviews per visit. Below is a screenshot. Any insight into what might be causing this and how to fix it that the community can provide would be appreciated. Thanks
Reporting & Analytics | | davidwaring
DaveZUaQWJd.png?1?21800 -
Direct Traffic Spike
In February, I transferred an HTML site to a WordPress Platform. Since then, Direct traffic has spiked to nearly 400% since the WordPress transition. The Direct traffic spike took roughly 2 months before it started to kick in. Does anyone know what this could be attributed to?
Reporting & Analytics | | SteveZero120 -
Webmaster tools traffic on one keyword dropped through the floor - ideas?
Hi there, We design and sell our own product range in a narrow niche, and we are also stocked by Amazon and a lot of other big retailers in the UK. During the first two weeks of Dec 2012 the position of one of our main keywords, which was in google SERPs on page 1 (8 or 9), dropped to page 4. The keyword describes the niche we're in. The drop is shown in the webmaster tools traffic report for that keyword. But it's the only one of our keywords where this has happened, and furthermore it hasn't happened for variations of the keyword. And in Adwords our quality score for the keyword is 10 For example say we were making and selling shopping trolleys - our keyword "shopping trolleys" has dropped through the floor, but "shopping trolleys (on) wheels" is just fine. Can anyone shed any light on what's going on here? Losing this one keyword has cost us some good organic traffic. i1uxSlB.png
Reporting & Analytics | | w1ll1am0 -
Page Optimization score is An A but Rank is dropping
New to company in SEO and they wanted a page to rank high for certain term : knowledge management on this page: http://www.apqc.org/knowledge-management Ran SEO Moz optimizer and did suggested changes. Moved score to A and ranking was on google first page but now it's dropped considerably last 2 months as the bounce rate has gone through the roof. I'm at my wits end and don't want the higher ups on me for the drop. I'm not sure what to try next.
Reporting & Analytics | | inhouseninja0 -
My website traffic drop two times
Hi all, on our website www.watchalyzer.com I have unique content that we are writing especially for this online magazine. In last two months our traffic dropped two times. First time on October 20th and after 20 days traffic got back on November 10th. Second time traffic dropped on November 15th and it is still down Does somebody have idea what could be reason for this and how it can be fixed? thanks, Nikola
Reporting & Analytics | | GearyLSF0 -
How to measure number of visits from Google News coming from Google Universal Search (NOT referral coming directly coming from news.google.com) with google analyitcs
I'm running a news site, and I have a problem of accuratly measuring which traffic is REALLY coming from google news. I analyzed a lot of individual articles and I come to the conclusion, that the visits, that come from the google news section in the universal search results are counted as "normal" search engine traffic in google analytics. So if you do a Google search for a topic that includes links from Google news, you don't get an accurate referral count. As an example, if you do a search for "eBay", incorporated into the page 1 search results you may also see Google news results as well.
Reporting & Analytics | | Mulle
If someone clicks on that Google news link that appears in Google search, it shows up in Google analytics as a referral from Google search, when it was actually from a Google news referral. I was already checking google analytics and google news help forums and searched SEO blogs for this. But I wasn't able to find a working solution. Can anybody help me out with this problem? Thanks so much, Matthias0