I know how long it takes for google to crawle my website but not sure how long it takes SEOmoz to answer my emails. Maybe 4-5 months?
-
thanks for your help!
-
Hi Farhad,
Feel free to email me casey[at]seomoz.org and I will look into your problem. Also include the details of your problem and I will find the correct person to address your issues.
Thanks,
Casey Henry
Marketing Ninja
SEOmoz -
Give it some time? Very funny!! I think 1 month should be enough. After all i'm a paying customer.. BTW, we've been members since 2007! This is our secondary account.
-
Farhad,
You've been a member for what, almost 2 months now? Give it some time. Try posting your inquiries here on the Q&A, as the SEO moz community is generally quite quick to answer just about anything you can throw at em. You also have one freebie question a month that you can send to the team, so choose wisely. And be nice to the SEOmoz team - they make this whole thing possible
-
You could call them at (206) 632-3171
The only time I had to call for anything, they literally had my issue resolved in under 2 minutes from the time I dialed.
-Dan
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is it possible that website DA can be increased by 10+ in one month?
Is it possible that website DA can be increased by 10+ in one month? I checked for indeed.ae. it was 37 and in next update it was increased by 10. Current indeed.ae DA is 47 (checked on MOZ toolbar)
Moz Pro | | vivekrathore0 -
Crawl Diagnostics - Historical Summary
As we've been fixing errors on our website, the crawl diagnostic graphs have been showing great results (top left to bottom right for errors). The problem is the graphs themselves aren't very pretty. I can't use them in my internal reports (all internal reports are standardised colours/formats). Is there anyway of exporting the top level summary with historic data so the graphs can be recreated in company colours? I don't want the detailed CSV breakdown of what errors occurred, but rather than on X date there were Y errors, the next month Z errors and so forth. The data must already be in the SEOMoz system in order to create the graphs themselves - I was hoping this can be made available to us if it isn't already? Does anyone know if there is already a way of doing this? I've tried to 'inspect element' and find the underlying data in the source code but to no avail, and can't see any exports that would do this. Thanks in advance Dean
Moz Pro | | FashionLux0 -
Does SEOMOZ use Google Search?
I run a Joomla site and have noticed users having a hard time finding what they are looking for. The default Joomla search is lacking and the latest Joomla search component I added is better but still not great. I've always been able to find what I'm looking for on SeoMoz, do you guys use Google Site Search?
Moz Pro | | mr_w0 -
Why did SEOMoz only crawl 1 page?
I have multiple campaigns and on a few of them SEOMoz has only crawled one page. I think this may have to do with how I set up the campaign. How do I get SEOMoz to crawl more than one page on these campaigns.
Moz Pro | | HermanAdvertising0 -
Set up of SEOMoz campaign for specific country within a global website
I'm tasked with optimising the UK part of a global site. www.mysite.com/UK - how should I set my campaign up in SEOMoz? Is it a sub domain?
Moz Pro | | columbus0 -
How long should the weekly crawl take
Mine started yesterday afternoon and it's now almost 11pm on Sunday. 30+ hours and still not finished (and no progress indicator). 438 pages quoted as being crawled. That's not normal - right? I have made a bunch of changes based on last weeks crawl so I have been eagerly waiting for this to finish But 30 hours?.... Thanks. Mark
Moz Pro | | MarkWill0 -
Crawling a website with redirects
Hi, I started a campaign for a website which uses multiple redirects before showing the real content. in the crawling report only one page is crawled. Is there a way to let the crawler pass the redirects to get usefull reports? The website is www.cegeka.be Thank you
Moz Pro | | Cegeka0