Social Media Campaigns
-
Hey SEOmoz Community,
I have a couple questions about social media campaigns. Which KPIs do you use for social media campaigns? How do you determine realistic campaign goals?
I am looking at projecting the number of followers/fans and the amount of traffic a site can expect to see as a result of this growth. Any suggestions.
Thanks!
Geoff
-
-
Traffic
-
Likes, Follows, Adds
-
Leads
-
Conversions
-
-
In the first case traffic, in the second increase of fans/followers. But in my case I was especially referring to small business presence in social media.
In the case of big Brands, I suppose that a well planned social campaign could lead to bigger numbers. That's what I see happening here in Spain with a very nice campaign for a Ron (Ron Brugal) that targeted university students: it was a very savvy mix of social, viral and offline marketing.
-
Hey guys, thanks for the great responses. At this point I feel like the question becomes how to set reasonable goals for the increase in the number of followers/fans as well as accurately predicting how much traffic will be sent from a Twitter profile or Facebook page. I think I'm looking more to understand a methodology rather than a number. Any suggestions?
Gianluca, with the percentages you mentioned, were these estimates you use for traffic or followers?
-
I agree so I will keep it short : )
-
Traffic
-
New Fans
-
Interaction (Likes / Comments / re-Tweets)
-
-
Wow... tough question Geoff. Each campaign will obviously have different KPIs depending on the medium/media targeted.
I normally set the following KPIs as a base to work from:
- Increase in fan followers
- Increase in engagement %
- Increase in "spread" of messages
- Increase in conversions
- Increase in traffic to other digital assets
- Publicity value
- Increase in database subscribers
That's the baseline, but KPIs are then made a lot more specific depending on the medium of the campaign.
-
Hi Geoff,
personally when it comes to social media campaigns I look at two KPI:
- Traffic generated from the campaign to the landing page + conversions generated by the campaign itself
- Number of new followers/fans the campaign generates and, therefore the "long term" traffic growing to the site.
The % tend to be different, obviously.
In the first case (short term results of the campaign), I consider a success an increase around the 20% - 25% and a conversion rate of 5% . Obviously, to obtain those % the campaign must be very strong.
In the second case (middle/long term results), the KPI is to increment the traffic from Social the source of the 10% - 15%.
Obviously, those % have to be tailored depending on the topic of the campaign and the kind of business behind the campaign. For instance, in B2B social media campaigns the short terms % tend to be lower, while the long term one can be bigger (and viceversa when it is B2C),
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Will Huge bounce rate from social media visits affect SEO or website Ranking according to Google algorithm factors?
We have one website and have posted our blog post url in the social media sites and got almost 5k visits in 3 days’ time, with 11sec avg time on site, zero conversions and with 97% bounce rate. This in turn reduced the total conversion rate for the same month to less than 0.5%. According to google algorithm, these are factors affecting website ranking. Can anyone guide me whether which visits from social media affect our website in any case based on these Analytics factors? Please help me out on the same! Note: Blog post topic was related to latest technology update and the landing page also based in the respective topic as well.
Social Media | | zco_seo0 -
How To Remove Fake Social Media Likes
Hi there Mozzers, Unfortunately I used a black hat seo company for my website at http://greatedmontonhomes.ca in the past. Over the last while I've been able to clean up quite a few of the bad links going to the site, but the company also engaged in buying fake Facebook likes and Tweets. Is there any way to clean these up? Guy
Social Media | | guypelletier0 -
Social Management Software
Hi all Just wondering, what service do you use to manage multiple social profiles ( in excess of 50). Curious as we have used http://commun.it for twitter accounts, but gets tedious as we need to log in on several different accounts, although great service Also use Hootsuite but reporting is terrible ... Really looking for some platform that offers lots of account management, building networks while offers decent reporting. And preferably some platform that expands beyond Twitter and FB only Thanks in advance John
Social Media | | Johnny4B0 -
How to Start a Social Networking Site
I am thinking about starting a niche social networking site. My question is how big of a team would I need, how much up front costs would I incur and what specific coding languages would my team need to be well versed in? I'm thinking HTML, CSS, php, MySQL but are there any other languages needed for this type of endeavor ?
Social Media | | bronxpad0 -
Social Content Posting - Post to Facebook, Google Plus, Twitter and Linked in at the same time
Hi, Is there any means of posting new content for my companies various social profiles in the one go rather than having to log into each one? This would save a lot of time. Thanks
Social Media | | fdep0 -
Linkbuilding vs. Social -- Allocating scarce resources.
I just watched Rand's latest webinar on the end of search without social. It was very timely for me because I've been putting a lot of thought into how allocate my available person-hours. It is clear that SEO these days necessitates both linkbuilding and social. But how much of each? (50%/50%?, 80%/20%?, etc.) -For the DIY small business owner (<10 hours per week available for SEO) -For SEO savvy web business (~20 hours per week available of SEO) -For in-house or other full time SEO's (30+ hours available) Clearly it depends on a lot of other factors, I'm just looking for a good rule of thumb that can be adjusted according to the business.
Social Media | | JesseCWalker0 -
Twitter campaign - need some feedback
Hi I am helping my wife optimize e-com site selling childrens clothing. I am learning SEO from scratch and have no real computer background (physician IRL). Been doing okay - member here for less then 2 months and are ranking 12th and 14th for 2 main keywords (frontpage) and 4 other keywords on first page (producer names on separate pages) (6th -9th spot). All of course absolutely whitehat. I havent done a twitter campaign yet. just recently opened twitter account but have 3 or 4 followers willing to retweet ( they all have 700-1000 followers in right segment). I have very limited twitter knowledge. Here is my idea and just shoot at it if you think i should do it otherwise: it will be in norwegian but ill do it in english just for you 🙂 follow @companyname(epleskrinet) #childrensclothing (which is name i use for company on facebook) and retweet and take part to have your chance to win a 'giftcard' of x USD. (www.epleskrinet.no) I am planning to put a box/picture referring to competition on frontpage. Feel free to critique me, thanks for help.
Social Media | | danlae0 -
List Your Top Social Media Sites
With Rands latest Blog post about social media linkage and sharing, and upon the discovery of quora.com in his post, I was wondering what other important ones I might be missing? There are certain obvious ones: Facebook Foursquare Twitter Linkedin Merchant Circle Do you guys know of any others that you find important, or see as useful in the near future?
Social Media | | dignan990