Google+ Places Page Showing Wrong Information
-
Hi There,
I have a client who's runs three nuseries (pre schools) A, B and C and has three differen googe+ pages all with different addresses so no problem there. However I noticed that if I clicked on on of them in the Google places account settings listing A would show the details of listing B and not it's own.
Thinking this was a glitch I deleted listing A and was about to set up another one. I entered the phone number and it brought up the details to the listing B as sharing the same phone number. Is this is what's causing the issue? Can businesses share the same phone number in the same locality and have two different listings, despite having two different addresses?
Kind Regards
Neil
-
Hi Joan,
That's a very important question. As Chammy has correctly stated, it is taboo in Local SEO for 2 or more businesses to share the same phone number. You must have a unique street address and unique local phone number for each distinct business. Failure to comply can result in a business either being turned away by Google or in Google merging the details of multiple businesses, harming their ability to rank. If you're doing Local SEO for your clients, your first task is to become thoroughly acquainted withGoogle's Places Quality Guidelines:
http://support.google.com/places/bin/answer.py?hl=en&answer=107528I don't normally link to my own stuff when answering questions here, but I have recently published two pieces which I believe will be very helpful to you in getting off on the right foot in offering Local SEO services to clients:
The Zen of Local SEO
http://www.solaswebdesign.net/wordpress/?p=1314The Rudiments of Local SEO
http://www.solaswebdesign.net/wordpress/?p=1344Knowing the rules is essential to avoiding accidental missteps that can lead to penalties and banning. I hope you will find these resources to be really helpful!
-
This issue was discussed on the Citations mozinar last night
Apparently Google gets very confused if what are effectively different businesses share the same telephone number. It keeps trying to merge accounts.
The recommendation provided was to ensure each business has a unique number and all should list OK
Hope that helps
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Embedding video on home page
I wonder if somebody has n experience what would be the best way to embed video on the home page from vimeo. We re using yoast video sitemap. Thank you very much for any tips and advice!
Image & Video Optimization | | Rebeca10 -
Google Places Bulk Uploader
Hi we have 15 stores we want to transfer over to our main google places account. We can only claim them with google places bulk uploader. So from what i have read, i have to add each store to the spreadsheet then request bulk upload. Since these google places listings already exist, will the listings i create (via the spreadsheet) simply merge with the old ones? Or could there be a chance of the creation of duplicate listings (how can you avoid this). And is it necessary to add latitude and longitude points (because you don't have to add them)? The goal is to add the old listings into a our Google Places account, and can only use the bulk uploader. Thanks,
Image & Video Optimization | | Mattcarter08
George0 -
Any special way to rank a youtube vid in google page 1 for a kw?
I've failed to rank a youtube video before , I don't know why.. but do you guys have something that can help me to rank a youtube video to google page one? backlinks? If yes, then what type of backlinks? Just like backlinking articles and websites? thx for the input guys
Image & Video Optimization | | martino8880 -
Google maps
Hi, I'm trying to rank my clients in top 3 for maps for all categories as of now my client is in top 3 for 2 keywords, what should i focus on to get my client rank in maps results for more categories? Thanks
Image & Video Optimization | | tonyklu0 -
Issues with google places.
Hey there! A few weeks ago I made some changes to my client's "google places page". I am facing two issues there which I could not resolve on my own, they are: After I made changes and updated the page I could not see any activity on the analytics section whereas before I updated the page there was some metrics visible. The client had already claimed his places page before he came to me and entered some information. He just stuffed some keywords in the description section. I made necessary changes to the description based on the best practices for places page and according to Google's guideline for creating a great listing.The problem is the category did not update on the places page that show up in SERPs(it ranks top for four major keywords with geo indicators). However, the changes I made does appear when on the lower left side when I login into my places page. I don't see any link that will let me edit "description". Am I confusing some other section with category? I have tried to be as lucid as possible. I will appreciate any help. Thanks for your time. epMp kPWpf
Image & Video Optimization | | virtualhandshake0 -
Getting indexed into Google video search
I have a website that has videos hosted from youtube.com embedded onto it. I created and uploaded the videos to youtube and want them on my website. My question is which would be a better option, hosting the video on my website or embed them from youtube? I currently have them embedded onto youtube but when I do a Google video search I cannot find my company's website anywhere. My videos are shown on the results but they are linked to youtube and not my website. Is there a way to get the search results to show listing of the videos posted on my website?
Image & Video Optimization | | Shawn1240 -
What impact will Google removing 3rd party citations from listings have on citations being ranking factors?
So now that Google are going to remove 3rd party citations from listings, will they still carry the same weight for local rankings or will this be reduced? If so, how much and when?
Image & Video Optimization | | SteveOllington0 -
Google places - multiple clients
Is there any issue with adding multiple clients websites/locations to our Google Places account?
Image & Video Optimization | | cottamg0