Google Places - Client showed up before, now does not
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This is a strange one, and I hope a few local experts are out there. My client basically has one major competitor in the market. The competitor is closer to downtown and he is out about 27 miles. A couple of months ago, if you searched on "biplane rides in atlanta" the places map in the SERPS would show two - my client and his competitor. Now, the initial local in-line serp just shows his competitor, zoomed in.
If go to Google Maps and type in the same search, he is listed, but you first have to click show more results. Then, he's listed twice - one his airport address (which is the real one) and one his business registered address (his house).
How would I go about straightening this out? My client is #1 in the natural SERPS, it's just this local thing drives us crazy.
If anyone can figure this out, you may walk away with a biplane ride next time you're in Atlanta!
Thanks,
Charles
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In addition to reporting the duplicate, you can claim it (if you have access to the phone number listed or the address) and then deactivate it. This is much faster.
Get reviews (from real customers) as David mentioned above, go after and correct citations, and make sure you're on all the popular review sites like Yelp. It would be great if you also had reviews on the review sites as well.
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David,
That's great advice. I will put the addy in the footer and also in h-card format. Great suggestion. I also submitted a problem form for the duplicate that shows up in MAPs. Who knows if that will get some action or not...
Thanks,
Charles
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This same issue has baffled me many times. The main suggestion that I have is to get some reviews.
You may also want to make sure that the address in places matches exactly the address on the website and any other websites the business is listed on. If possible get the address on their website in hCard format.
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