SEOmoz Keyword Difficulty Tool been down for a few days?
-
Hi All,
I notice the SEO moz keyword difficulty tool has been down for a few days!!!
I know from support that they say it is going to be a "while" till it fixed, but some type of estimation on how long it will be will be good.
Also in regards to the types of accounts, why do the top accounts have the same limitations as the 79/month tool in regards to the keyword tool reports (50 max and 5 per scan)? I mean this is probably a wider question for the SEOmoz team need to answer.
Kind Regards.
-
Hi There,
Thanks for writing in and sorry that you are running into some issues with the Keyword Difficulty tool. Unfortunately, Google has changed the way that they present rankings information, so we have had to make some changes to our collection in order to keep up with these changes, I'm afraid that this has caused some issues with providing the real time data for the Keyword Difficulty tool and the tool is currently unresponsive. We are hopeful to have the tool working again within the week, but at this time, unfortunately, we do not have an exact ETA for when that tool will be up and running again. I thank you for your patience while we work to resolve this issue.
We will be posting updates on this issue in our Known Issues forum when they become available. You can access that forum here: https://seomoz.zendesk.com/entries/22457872-keyword-difficulty-and-rank-tracker-issues
I apologize for any inconvenience this may cause.
-Chiaryn
-
Just thought you might find this link helpful https://seomoz.zendesk.com/entries/22457872-keyword-difficulty-and-rank-tracker-issues
They are aiming for a fix for Friday (but they hope to get it resolved sooner).
It is frustrating, but these things happen!! They're working on it, and I'm sure it will be fixed soon.
-
I'm sure the guys at SEOmoz are on this issue and will be resolved very soon.
-
I'm also finding it very frustrating that we're paying for a service that isn't working. Unfortunately SEOmoz appear to be having problems with their tools more and more frequently.
I appreciate that there are a lot of variables & maintenance behind these, but communication over the problems is poor to say the least.
-
Hi James, thanks I thought it may only be a few days, that was cool, but yeah its been a week+ now we are paying $500~ a month to SEOmoz, and really most of the tools are "having problems" ... Have been with SEOmoz tools for 3+ years moved from the 70/month plan up to the $500 one, now it seems more and more issues with the tools.
Would be good to have a post about what exactly happened, as many tools seem to be having issues with SEOmoz at the moment.
-
I too am finding this quite frustrating. I realize that google changes their systems but I am paying for a service that isn't currently being delivered. I wasn't sure if it was region specific or something so I came here to check.
Thanks @Columbus Search Australia for posting your correspondence.
-
Their is a section for "SEO moz tool" questions here within the public Q&A.
I was interested to see the wider community's view on why this tool has been down for 7 days and too see if others were also facing issues.
Here is one reply a few days ago:
_I am so sorry that you are running into some issues with our web tools. Rankings, Rank Tracker and our Keyword Difficulty tool all ran into these unexpected outage issues. Unfortunately, Google has changed the way that they present rankings information, so we have had to make some changes to our collection in order to keep up with these changes, I'm afraid that this has caused some issues with providing the real time data for our Rankings and the Keyword Difficulty tool is also currently unresponsive. Our engineers are working tirelessly through this holiday weekend to fix this for you. At this time, unfortunately, we do not have an ETA for when that tool will be up and running again. I thank you for your patience while we work to resolve this issue and I will update you when I have any further information for you. I am hoping for an ETA soon. _
Surprised_ SEOmoz has not posted an official statement about this yet, just a tweet. _
Only thing is we are paying money for tools which are currently having various issues is why an ETA would be good.
It is kind of like paying for a news paper and getting a newspaper with no content in it delivered.
-
This really is a questions for the SEOmoz team - I actually filed a private question (using our company pro account) re an estimate for when the Keyword Difficulty Tool will be back in action, I'm yet to hear a reply though. Will let you know when I do.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Moz have any tools to see the amount of traffic certain keywords bring us in search? Does anyone know any tools that give the actual traffic numbers?
We're looking for numerical data on the amount of traffic that keywords receive, regardless of their rank in Moz. Thanks!
Moz Pro | | Scratch-Kony0 -
Keyword Troubles!
I have a network security company http://NBGnetworks.com I've searched high and low on google adwords and with ubersuggest but I can't seem to find any keywords that have traffic and aren't medium or harder. In-fact I've found hundreds of keywords that have no searches at all and are still listed as medium by MOZ. Can any fellow MOZers help me?! Thanks, -Nick
Moz Pro | | NBGnetworks0 -
Rank Checker Tool
I have more than 25 keywords ranked in the top 30 for various sites and some of these keywords were inputted a couple weeks ago. However, only one of them has shown a position change. Is there something wrong with the software? It says the next rankings update is April 7th. When was the last rank update?
Moz Pro | | priceseo0 -
What keywords should I use in my campaign.
I am a chiropractor. I only compete against web sites in my town. Should my key words be neck pain, back pain? Or should it be neck pain Bloomington Illinois and low back pain Bloomington Illinois? I am referring to the campaigns I just started. (I am new)
Moz Pro | | Bob550 -
What value am I getting from SEOmoz?
Okay, I've been using the trial version of SEOmoz for almost a week, but, I'm just not sure what to do with it to be honest. I'm not an SEO expert, so, a lot of the terminology and reports are confusing. So far the only thing I've found useful are the domain and page duplication errors, but, I can get the same info from Google Webmaster Tools. Am I missing something? We have a very simple site for a small business, not sure I can justify $99 per month for a service I don't really understand. Is this service more for SEO professionals than business owners? -Tom
Moz Pro | | TomHu0 -
SEOmoz tool Issue?
Hi Mozzers, I am doing a web maintenance task for a client and it's been weeks that Moz is detecting 49 duplicate pages ( contact page). I thought resolving the issue when creating the xml sitemap and excluding those duplicates. The moz tool would still detect them, so I went in making a search with some of these duplicate to check if they were indexed but non of them were indexed. So my question is has anyone recently experienced similar issues? Is the moz tool not 100% accurate? Thanks for sharing your thoughts and answers
Moz Pro | | Ideas-Money-Art0 -
SEOmoz pro campaign keyword rankings.
Using the tools in the SEOmoz pro repertoire I have inserted keywords. Will the rankings tool show me the rankings for any of my pages on the site that have listed for this keyword, or just the home page?
Moz Pro | | CompleteOffice1 -
What is mT/mR good for In the keyword tool difficulty full report results?
So the ratio is MozTrust to MozRank, but what is this good for? What can I deduce from this and what can I use it for?
Moz Pro | | MarloSchneider2