800 number on website
-
Hi,
My client just sent me an 800 number that he would like to use to replace his number on the website. I know that it is best to keep a local phone number on the website and across all citations for NAP/Local SEO reasons.
Is there anywhere that I could still incorporate the 800 number and not have it affect SEO?
Thanks,
Erin
-
Hi Erin, Thanks for clarifying. Technically, this should not cause a problem for Google, but because of their history of issues with phone number confusion, when I'm optimizing a Local site, I put the 800 number in image text only. I don't include it in real text. I guess you could say I take a better-safe-than-sorry approach, just to avoid possible hassles down the road.
-
Miriam,
I am aware that it should be on the google listing. In this case, I am referring to the website. In other words, if the local number is at the top-right of the page, I would list the toll free number below with 'toll free' labeled as an option for the user. The toll free number would also be placed below the NAP in the footer of the page.
Thanks,
Erin
-
Hi Erin,
Do you mean add your toll free number to your website, or to your Google listing? If the first, what do you mean by adding it 'below' the local number? Where on the site? If the latter, yes, you are allowed to list a toll free number.
-
Miriam,
Thanks for the comment.
What about if I add the 888 number below the local number. Will this cause confusion with the search engines?
Thanks,
Erin
-
Hi Erin,
Chris' advice is exactly what I would have given. Go ahead and add the 800 number to the masthead of the website or elsewhere in image text. Just be sure that the indexable text on the website features the local number, and be sure that this local number is the one being used on all of the client's citations. Consistency is king in Local SEO. -
yes. That would work, just to keep with NAP consistency. You don't even necessarily need to put in numbers in the alt-text. If the alt attribute is just text like it says "call in line for Joe's pawn shop" google wouldn't get confused. Then any screen reader would pick up the phone number you left in the footer for the person using it.
-
Interesting suggestion... so the image would display the 800 number, but the alt-text would have the other (NAP) number?
Thanks!
-
I would consider putting it an image with an alt attribute of"phone number for X" , then putting that in the header or somewhere very noticeable. Then still maintain the regular phone number in the footer or somewhere unnoticeable.People will most likely never notice the second phone number
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Rank Lost After Website Transfer
Hello, I recently transferred a website from Ruby on Rails to Wordpress in order to help with the site's responsiveness. I kept all of the URLs the exact same, but when I transferred it only the homepage and one other page kept their page ranks, all of the others have lost theirs completely. Almost every page on the site was at least a PR 2, and now their not ranked, and not ranking in the top of search engines like they were before. I am not quite sure what might have caused this, like I said, I kept the URLs all the exact same and its strange that 2 pages were not effected. I crawled the site with Screaming From and all of the pages that lost their page rank have a status as "Moved Permanently". They are the exact same URL, but they are listed without www. in front, could this have something to do with it? The website is www.goenergylink.com, and you will see that the homepage and "Residential" page still have their page rank, but none of the others do. Any help would be GREATLY appreciated! Thanks
On-Page Optimization | | mcmckenna10 -
Built Responsive Website but only get mobile view on desktop
The responsive website we created only shows the mobile view on the desktop. There is something we have overlooked, even after skimming the code between this website and another responsive website of ours that works perfectly. We appreciate anyone who can fix this for us. Here is a link to our home page: http://trimarkfunding.com/index-trimark-funding.html We find information on allowing desktop views on mobile devices, but no information on how to get a desktop view on a desktop. It was built in Dreamweaver, and the live views and the browser views all show desktop, but when upload pages and view in desktop the pages show up as a mobile view.
On-Page Optimization | | Manifestation0 -
Duplicate Content: Snippets from Blog on Website
Our company has a website and a blog, each on a separate domain. On our website's home page, we include snippets from some of our blog posts and links to such posts. The snippets include the same photo, title, and first line or so of text. We have been told and am concerned that search engines will categorize this as duplicate content. Any recommendation as to how we can get around this issue aside from not including the blog posts on our site? I imagine we are not the first company to want to do this. www.angelicolaw.com Thanks,
On-Page Optimization | | BrazilLaw
Greg0 -
Unable to see internal link numbers on Opensiteexplorer - Need help
I'm Anuj, a regular user of SEOMOZ. I need some SEO guidance from SEO experts. I'm trying to optimize a webstore for few keywords. I am facing some issues on SEO I was using https all over the webstore and was advised by the community members to not have https through out the site (Due to various reasons). The internal links were not showing up in opensiteexplorer & Google Webmaster Tools too when the site was with https (They were just showing 1 or 2). After changing the pages from https to http, I'm now able to see all the internal links of my website on GWT. Unfortunately, the internal link count on opensiteexplorer shows a very small fraction when compared to the # of internal links shown on GWT. The link update from Opensiteexplorer was on 27th FEB 2013. I had done the https to http (for all pages) somewhere between 17-24th of JANUARY 2013. I wanted to know if I have missed something as I am unable to see those numbers on Opensiteexplorer or will it take time for opensiteexplorer to show the internal link numbers ?
On-Page Optimization | | Pepperjet0 -
Is it a problem to have the same phone number on two websites in same niche?
is it a problem to have the same phone number on two websites in same niche? For instance if I had two completely different websites for one painting contractor client. All the content is completely different other than the logo and phone. It is in the same niche for "spokane painters and spokane painting contractor" .. will google see the same phone and penalize?
On-Page Optimization | | Superflys0 -
Removing Tag Cloud to Decrease the number of On-Site Links?
I have website which has a tag cloud at the footer. This tag cloud or tag box has about 40 links pointing to different words(tags) pages. I believe that the tags are hardly ever clicked on by visitors, since its at the footer. If the tag cloud is removed would this decrease the number of on-site links? According crawl diagnostics summary I have 195 pages with too many links. Would removing it help? And what kind changes can I expect if they removed (seo wise)?
On-Page Optimization | | utesters0 -
How to deal with tracking numbers in URLs
I am working on a site at the minute that has links like this: Jobs in London URL looks like: domain.com/jobs-in-london/ However, my developers insist that they need to use tracking codes, so everytime someone clicks on the above link, they are redirected (301) to a new URL that looks like: domain.com/search/1234567(unique search id) This is killing me when I am trying to get internal pages, like /jobs-in-london/ ranked. What to do?
On-Page Optimization | | MirandaP0 -
One site with one product or multi product website
Lets suppose that i have 10 NICHE products under me. Should i make one site for each product or one site overall. If i make 1 site for each product i get several advantages Domain name has keyword Title tags etc will be dedicated to one keyword only. Disavantage - Backlinking for each domain will become tougher. Advantage of one site onl Good management Seo / backlinks becomes easier Blogging to attract traffic becomes easier Can target a lot of keywords through business blogging Disadvantages Can become messy with unimportant keywords gaining importance. SO WHAT DO YOU THINK??? One site per product or One site for all products?
On-Page Optimization | | hith2340