Old location in Google Places/Google Local
-
So I started at my company around six months ago. I claimed the company's Google+ page, and have been actively updating it. I also took the step of claiming the company's location in Google Places as well (yes, I know Google is shutting down Google Places in favor of Google+, but I figured it was a logical step to take anyway).
Here's my dilemma: the company moved locations 2-3 years ago. That old location is still appearing in Google Places, and it also has its own Google+ page. Is there a recommended way to redirect that old location to our new office in Google Places and Google+?
-
Hi Masterworksintl,
Bede is offering you good advice. You need to report the closed business as closed, and also engage in work to remove/edit any references across web that feature the old address. This can be a big job, so be prepared to spend some time on in, or hire a professional citation editor to do the work for you. It's amazing how many citations of a business can appear around the web in even 6 months' time.
-
This is a bit of a grey area for Google right now.
First of all, I would clean up your upstream data to reflect the new location. If you don't do this, you risk the listing coming back. Let me know if you want more specifics on that.
Current best practice with Google when moving locations (I know you're not moving, but you're essentially dealing with the same issue) is to mark the old location closed and open a new one. At this point, you've already "opened a new one" so my opinion is that you should be marking the old listing closed and waiting for it to go away.
-
You need to claim the old page and either remove/edit it with the new address.
There is a feature on each page to "edit this business" which has the option to let G know that the address has been moved. You should definitely do that foremost.
Personally, I find G places/+ very quirky and erratic - showing random business titles, different address formats, etc. even after I correct everything. You can also post in the G local forums with your issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Business with Google + Business Page not showing with map
Hi I set up a Google + business Page for a client and we claimed their address (it shows in the Google Maps page fine. The page has been created for a while now but when you search for this business it does not show the map to the right? Any thoughts? BTW we have two locations and both have separate pages - thought this could be the issue but then when I added the business name + the location still not showing.
Image & Video Optimization | | AllieMc0 -
Local Search for Multiple Locations
Hi Folks, The company I work for is based in Kendal in Cumbria in the United Kingdom (that's our head office) but as we are a training company and we have training locations all over the UK, how would I go about updating the local listings to reflect this. I'd like to specifically target our London based venues. Any help much appreciated. Gaz
Image & Video Optimization | | PurpleGriffon0 -
Local SEO: Ste vs. Suite vs. #
Hi, I used the spelled out "Suite" in my local NAP, but sometimes it's been shortened to Ste by citation websites. I'm trying to remain consistent here Should I use Ste H, Suite H, or #H? This is a good article on it: http://localsearchforum.catalystemarketing.com/google-local-citations/1605-suite-vs-ste-vs-your-citation-addresses-2.html but I'd still like your opinion.
Image & Video Optimization | | BobGW0 -
Thoughts on Google's New NAP Dispaly on Google+ Local
Hi, Do you think ACTION needs to happen based on Google's new NAP formatting change? They are changing Suite or STE to #. So for example 265 Racine Dr #100 Wilmington, NC 28403 Even if you enter in Suite they change it to pound. I am wondering the thoughts of the community of the following: 1. Do you think Google knows that STE, Suite, and # are all the same 2. Do you feel that we need to change ALL online local business listings and our website to match this change. 3. Here is the letter from Google on the matter FROM GOOGLE: Thanks for informing us about your address appearing differently on your local Google+ page than it does on your dashboard. After looking further, we've determined that 240 Stockton St #300 San Francisco, CA 94108 is an appropriate way for your listing to be displayed. Note that the address on your page might be different from what you've input into your dashboard. Our processes might alter user-input addresses to make them more standardized and easier for users to access. Thanks for understanding. Best, Nathan
Image & Video Optimization | | WebBizIdeas
The Google Team0 -
Local citations | Local search
What is the best way to find local resources to gain reviews and citations from to help with strengthening your position in Google Places?
Image & Video Optimization | | echo10 -
Multiple Businesses in One Location + In One Google Places Account Under Review
HI, My Problem: Multiple businesses in one location, under one Google Places account, one being reviewed. My Question: see very bottom of this post Background: I am trying to help a client get both of his businesses ranking in Google Places. The problem is the office building has multiple doctors/practices in the same building and gave no business suite numbers to doctors that rent office space. Here is the list of the other businesses in the office: http://www.fullcirclefamilycare.com/health_care.htm. The problem escalates because the doctor I am trying to help has a chiropractic business & a spinal decompression business, both legal entities, both different registered company names, different phone numbers, and websites, but both located in this office building. He rents two offices (they should be suites) in the building. The problem escalates even more because the doctor has registered both locations (see below) in his Google Places account: Westchester Spinal Decompression Center
Image & Video Optimization | | WebBizIdeas
1241 Mamaroneck Avenue, White Plains, NY 10605 (914) 421-1502 Joint Effort Chiropractic
1241 Mamaroneck Ave., White Plains, NY 10605 (914) 368-7668
jointeffortchiro.com The first (spinal decompression) was registered a long time ago and ranks #1 for "spinal decompression white plains NY." The second he just confirmed the Google Post card a few weeks ago and has been under review since. More research so you can help me better: The "The Shop for Holistic Health / The Shop at Full Circle", a businesses location in the same office building has verified their account and ranks #1 for "women's health care white plains NY" and "midwife white plains NY." Another business,in the same office building "Keras-Donaghy Melissa S", has not claimed their listing and ranks #1 for "Women’s Health physical Therapist white plains NY" Another business, "Kuhl Josephine MD," has not claimed their listing ranks in the top 10 for "Adolescent Psychiatrist white plains NY." My Question: What do I do, wait it out and see if Google will remove the "under review" under his current Google Places account or do I add a suite number now and see if Google will send another post card? Or do I create a new account, add the business, add a suite number this time, and see if they will confirm it. I don't want to do this because the doctor already has 12 reviews on this Google Places account. If I do do this, what do I do with the Google Places account under review?0 -
Google local - is 7 pack really gone
According to a searchengineland post, Google has replaced "7 pack" results. But they are still appearing for local queries. Like for query "pizza restaurant new delhi" ( in Google.co.in ), i can still see 7 pack results. Has local and general search algorithms merged ?
Image & Video Optimization | | seoug_20050 -
Whats is going on with Google Places?
I know they recently started rolling out their update of their Places pages but a lot of people, including myself are having problems such as missing descriptions, hours, categories (not updated), etc. Anyone have any insight into when we might expect these issues to be corrected? As far as I can tell Google has not really addressed the problem whatsoever. Their forum is packed with people complaining but so far so they have remained quiet. Thanks!
Image & Video Optimization | | PMC-3120870