Is this business considered a SAB to Google?
-
Hi All,
We have a client who designs and installs custom closets, garage systems, wall beds, home offices, etc. They have a showroom that displays all this for their potential customers to visit.
I have hidden the address for this business but the client has an idea that, since they have this showroom that customers can go to, they should not be considered a SAB.
My issue is with this part of Google's quality guidelines
"If you don't conduct face-to-face business at your location, you must select "Yes, this business serves customers at their locations""
This client does occasionally conduct face-to-face business at the location BUT they serve the customers at their locations.
Opinions and suggestions greatly appreciated!
-
You are very welcome, Amber. I think you've made the right decision!
-
Hi Miriam,
Appreciate your feedback on this. Your reasoning is exactly why I chose to hide the address in the first place but, after the client questioned my decision more than once, I started to wonder if I was almost being too strict.
That response was the reassurance I needed to keep it hidden. Well, that AND avoiding a potentially endless dialogue with Google!
Thanks!
-
Hi Amber,
This is one of those grey area businesses. I can understand why you'd want feedback on this, for sure. I think the answer lies in this statement from you,
This client does occasionally conduct face-to-face business at the location
(emphasis mine)
Given that the bulk of the business model is go-to-client, your client will be safer hiding their address. Now, should they choose not to do so, and should a penalty occur down the road, they could potentially argue with Google staff that the business has a showroom and good reason to have their address shown and you might be able to win on that, but, if you'd prefer to play it safer, then hiding the address is definitely the easiest route for this client.
So, this isn't a totally clear scenario. You could choose to go either way with this client, realizing that one route may lead to a penalty that would then require a potentially endless dialogue with Google, whereas the other route will likely be problem-free. In my opinion, different Local SEOs I know might handle this situation in different ways, so you'll have to make a gut-feeling decision on what you, as the Local SEO on this project, feel is the smartest route for your particular client, weighing all potential outcomes of the 2 choices.
-
If your client serves his customers at their locations it is a SAB. No-brainer is you ask me.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Negative SEO with Google Images
We have a client in the heavy equipment industry that is trying to "push down" images in a Google image search that are associated with an accident over ten years ago. This client has launched a new website, and we have applied the best practices of on-page SEO (page titles, unique meta-descriptions, alt-image tags, focused keyword targeting, etc.). The challenge we have is with Google Image results. It seems the image results shown in the Google Image search rankings are often not inline with how images have been labeled in the alt-tag section. I have checked these images with the Moz Chrome extension, and I have often found the way the image is labeled in the alt-tag is not related to the search query made within the Google image search bar. I certainly may not be factoring in other weighted items when it comes to how images are ranked. Are there other ranking factors associated with Google Image results outside of the Alt-Image Tag? If so, what are those factors? Our ultimate goal is to provide a strategy that would allow us to tag images within this specific sector that are relevant to this specific heavy equipment product, and at the same time, "push down" the rankings of the images that have a negative association to them. We certainly want to take the right approach here, and want to earn these rankings. However, the way Google ranks images seems to be a mystery of sorts. Is there a specific strategy relevant to Google Image rankings that would fall inline with the challenge listed above? I appreciate any advice on this topic. Thank you.
Image & Video Optimization | | JaredBroussard0 -
Google instantly suspends Google+ local listing of brand new company
I just tried to create a Google+ listing for a client. It's a brand new company. As soon as I submit the listing, I get an error message: "Google has suspended your page due to quality issues." There is no content on the listing, no website, etc. Just their NAP. All I can guess is their business address or phone number is on a blacklist due to some previous tenant/owner. Does Google keep a blacklist of addresses and/or phone numbers? Any other ideas?
Image & Video Optimization | | AdamThompson0 -
Google Places for Business - multiple accommodation listings
Hi there I have a client who runs a holiday rental accommodation business in Australia. The business model is: a single brand (+ website) with multiple holiday homes (each with their own physical address). So, I have two questions: 1 - She currently has her Google Places for Business configured where there is one 'brand' Places account with an individual listing for each holiday home. How is it best to link the Google Places account to a (yet to be created) Google+ profile? 2 - Google's quality guidelines are a little grey around 'rental accommodation'. She does not run a real estate company but the properties are technically being rented which I fear contravenes Google's quality guidelines for Google Places. Does anybody experience in this area (the competition is doing it left, right and centre). Thanks in advance! Laurie
Image & Video Optimization | | turnbullholdingsltd1 -
Google Places For Display Homes
Hi all, We have a client who is looking to get their Display Homes on Google Places. The main issue is as they are display homes, they do not get post delivered to them yet. So the old 'postcard verification' is not going to work, but its the only option we are getting. I would normally say, this might not be possible. Unfortunately one of their key competitors has somehow got all their Display Homes verified - so I was looking for some insight as to how this is possible? Am I missing something here? Thanks! J
Image & Video Optimization | | Jon_bangonline0 -
Trying to Merge Google + Local and Google Business Page _ How to?
Hi I have been reading so many posts about merging Google Plus + (Places) accounts and the new Google + Business Pages. I am working with a business who has a verified account in both. How ( and in fact should we try and merge). The old Places page has a review the newly create Business Page does not but is better optimized. Any help would be gratefully received as my head is spinning/ PS based in New Zealand
Image & Video Optimization | | AllieMc0 -
Google Shopping in SERPS - What % of clicks do they get?
Howdy, Looking for any data we can get on the % of click through the shopping results are getting in Google SERPs. There are tons of variables: how many products & which position the shopping feeds and images are shown in but any hard data would be helpful. The background is that we have a client who ranks #1 in Google for a shopping related term and their organic traffic is down in 2011 for this main keyword which has ranked #1 all year since the shopping feeds are continually showing above or below the 1st Google position vs sporadic or no display in years prior. I.e. They aren't happy the traffic is down & we are looking for some data we can provide them with beyond, "Google shopping is now eating part of your organic traffic for that term". Many thanks in advance!!
Image & Video Optimization | | WebpageFX0 -
Google’s algorithm on file size. Use IFrame or not?
With page size being a big factor in Google’s algorithm what’s the best way to implement a flash file without jeopardizing rankings? What’s your thoughts on embedding the video in an IFrame?
Image & Video Optimization | | SEO-Team0