Anybody know how to merge an old inactive Moz account with a current live Moz account?
-
I had an old Moz account with my name, profile, etc. that I don't want to lose. By accident, when I created my current subscription, I ended up creating a brand new account. The old account has my bio, Moz points, etc. that I don't want to lose, but the new account has my campaigns. Any way to bring the two accounts together?
-
Hi Timothy,
Thanks for reaching out!
There's unfortunately no way to merge accounts at the moment. This is a feature that's been requested though and one we're still looking into. If this is something that you'd really like to see added to Moz, I'd recommend submitting this as feedback in our Feature Request Forum. If you see an entry in there for this, you can vote it up the queue. Our Product team checks this daily and uses it to help prioritize our new feature releases.
Sorry I can't be of more help here but let us know if you have any other questions. Have a great day!
Best,
Sam
Moz Helpster -
Best would be sending them a mail and ask directly to them (help@moz.com) connecting an old and new account shouldnt be that easy first you have to be proving first account belongs to you(i am not sure first registered mail adress is the same with the second one)
Frutiko
-
Not sure if you can "merge" the accounts, but perhaps someone at Moz can assist with this.
-
Why don't you cancel your brand new account, and upgrade you old account - and create the campaigns in the old account.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why are so many subdomains detected in moz? even though I never made it.
I saw it in the Links -> Top Pages menu, here many sub domains were detected. even though I never made it, is that normal? multiple subdomains detected:
Product Support | | sem001234
w4bd5da.dummy.com
09x.dummy.com
7h5a.dummy.com
8d1y8ec.dummy.com
sfxpwzx.dummy.com
px0ke.dummy.com
uaj.dummy.com0 -
Moz Reporting -Selecting Dates
How to I select what dates to report from? I would like a quarterly report - is it possible to compare to the previous year/quarter?
Product Support | | kaymcgarr0 -
Campaign Update Notification Anomaly and some misc questions re Moz Analytics
Hi I received an email late last night (GMT) saying one of my campaigns had updated yet looking at the campaign online says last updated on the 13th ? Normally my campaigns have fully updated for the week by Wednesday latest. Other Notifications & Misc Queries: A Key Words on-page score has increased from 36 to 96 (these used to be letters, has grading changed ?) yet no on-page work has been carried out on this particular page for many months so how can it change so radically, is it just that Moz crawler has only just taken note of it ? When is the on-page opportunities section going to be complete/fixed (as in include a KW) i asked about this soon after it was launched but still lacks the all important kw to give it meaning/a useful tool. Am i right in thinking that until it includes the kw its totally meaningless ? When clicking Question Category (below) i cant change slection after clicking a radio button it cant be un-clicked, is this prob my side or yours ? All Best Dan
Product Support | | Dan-Lawrence0 -
I'm not canceling my MOZ subscription, but just so I know: if I want to cancel my MOZ subscription, can I do this per month, or per year?
If I want to cancel after six months, do I have to pay for the rest of the year or can I cancel per month?
Product Support | | Sophie-Kool0 -
We are having difficulties connecting to your "Facebook" account.
I keep getting "We are having difficulties connecting to your "Facebook" account. Please go to "Add/Edit Social Accounts" to reauthorize it." then a Moz 404 when I click the Add/Edit link.
Product Support | | iMend0 -
I have upgraded my account but I can't add another site. What to do?
Simple, I want to get out of my free trial. I need to work with two/three sites. I seem to have access to five accounts... but I can't add a site. Very frustrating.
Product Support | | SRamsey0 -
When will MOZ allow you to pull data by a specific date range?
I can only pull by week at the moment. When will it be possible to pull custom date ranges?
Product Support | | webbmason2 -
Had to reactivate my account and now my campaign is completely gone -- eeek!
Hi, I recently had to change my bank and forgot that my payment for my moz PRO subscription was automatically deducted on a monthly basis from the older bank. I just realized this recently and have switched over my payment card to reactivate my account but now I see that my campaigns have been wiped as well. Could you please please please, reactivate my past campaign. There was so much history/past information there and I won't be able to recreate it to see the changes in the campaign and measure progress! Please help! I would really appreciate it. I am coming to the MozCon conference in just a couple of weeks and am looking forward to more wonderful insights from you guys! Thanks much, Christina Kettman
Product Support | | ChristinaMaria0