Cant download my crawl csv
-
When I click on the [download csv] in my crawl campaign section nothing happens.
-
I can't download craw results either using Firefox or Chrome on Fedora 19 (Linux).
-
Hi Bryon
That is very strange! We have mostly seen Firefox work opposed to Chrome and other browsers. There may be an issue with installed plug-ins, extensions, or security settings that could be blocking our database. I did have one member re-install Firefox for similar issue that worked. Maybe that could work for you as well.
-
David.. I was able to use Chrome and download it. Im not sure why Firefox was not able to?
Thanks for you help
-
Hi Bryon
I am able to download your report in Firefox ver. 24, I can reply to you with a copy if you can submit a support request at http://moz.com/help/contact
Set the subject to attn: david and I will grab the ticket and send it over and we can continue our correspondence through email.
-
I am still not able to get the button to work. what OS and browser are you using?
-
Hello David.
Its not giving me a option to block or allow. When I click on the button, nothing happens. Is this how the button would act if what you say is correct?
-
Hi Bryan
I am so sorry you are not able to download your crawl report. We are seeing a few members not able to access parts of our site due to browser security settings, anti-virus, and or firewalls. If you have a firewall you will want to make sure to allow all traffic from *.moz.com as we have a few servers handling different parts of our web app. For reports they will be downloaded from vanguard.moz.com which I believe is being blocked. I was able to download the report using your credentials.
Let me know if you are able to isolate any of the above areas.
Hope it works!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Changing the Moz Crawl Date
Hello, I am wondering where I can change the date of Crawl by Moz. I would like to change this crawl period from one week to 2 or even 3 weeks for Moz to crawl my website. Hope to hear from anyone soon. Kind regards, Koen.
Getting Started | | Koenniiee1 -
Why do ignored crawl issues still count as issues?
I use Cloudflare, so I can't avoid the Crawl Error for "Pages with no Meta Noindex" because of the way Cloudflare protects email addresses from harvesting (it creates a new page that has no meta noindex values). I marked this issue as "ignore" because there's nothing I can do about it, and it doesn't really affect my site's performance from an SEO standpoint. But even marked as ignore, it is still included in my site crawl issues count. Of course, I want to see that issues count drop to zero, but that can't happen if the ignored issues are counted. I don't want mark it fixed, because technically it's not fixed. KwPld
Getting Started | | troy.brophy0 -
Crawl issues, how to see a referring link?
Hi There, We've got two crawl issues for pages that don't exist (and never existed). The links are strange and judging by the code in them, appear to be coming from our own CMS. How can we see which pages the links are on in Moz? Cheers Ben
Getting Started | | cmscss0 -
How to locate page with the duplicate title? (Crawl Diagnostics - Duplicate Titles Warning)
I am looking through my crawl diagnostics and one of my errors states that a page has a duplicate title. My problem is that I do not know how to find the duplicate. Any advice here?
Getting Started | | bearpaw0 -
I am new to MOZ, I set up one tracking campaign two weeks ago, I have tracked no keywords, I have done some keyword research for ranking difficulty and in two weeks I have already hit 50K pages crawled, I'm maxed out, is this common?
I am a startup and can't afford the higher plans yet. And even their highest plan is 600K pages crawled, which seems really low considering how lightly I used the tool and how quickly I hit 50K. Does anyone have any advice or information on how they use the tool on lower packages? Did I do something wrong to hit 50K pages crawled that fast? Does this pricing make any sense, it seems like an incredibly high price, I love the tool, any help is appreciated.
Getting Started | | Daedilus1 -
Crawl Diagnostics
Hello Experts, today i was analyse one of my website with moz and get issue overview and get total 212 issue 37 high all derive to this same url http://blogname.blogspot.com/search?updated-max=2013-10-30T17:59:00%2B05:30&max-results=4&reverse-paginate=true so can anyone help me how to find this url and remove all high priority error. and even on page website get A grade then why not performing well in SE ?
Getting Started | | JulieWhite0 -
MOZ Starter Crawl not happeneing
Hi I added a new site 48hours + ago and the starter crawler has not even begun collecting data. Any help would be appreciated. cheers Isaac
Getting Started | | sodafizz0 -
Can MOZ crawl our website twice in a week?
I want to generate MOZ crawl errors report twice in a week. Is it possible to do that.
Getting Started | | chandman0