Any ideas why I can't connect my Google Analytics Account but everything else works
-
My google analytics accounts "can't be found." Any ideas?
-
I am having this issue too - I cannot connect either - still showing 'No GA profile"
-
Hi Salvador
Glad the GA profile works! Since your campaign is setup as a sub-domain, the button above that is catered for a root-domain campaign. If you create a campaign and add just the domain.com, include all sites at the domain will be checked.
Hope that makes sense!
-
Ok fixed now. Thanks!
-
Hi David that GA connect issue is resolved.
But Now,
In Campaign Setting Under Site Basics
When i chose include all sites at the domain checkbox and click save
It reverts back to Only track this subdomain checkbox??? -
Still having same issue.
-
Hello again!
]Thank you for your patience, our engineers have fixed the bug preventing your profiles from appearing in Google Analytics. Please let me know if you are still seeing 'No GA profile' in the drop down and I will have our engineers get right on it!
Thank you again and have a great weekend!
-
Same problem here.
-
Hello everyone!
I am super sorry you are not able to add your profiles. We are experiencing a connectivity issue with Google and our engineers are investigating the source. Once this is resolved I will let you guys know!
Thank you for your patience and I apologize for any inconvenience.
-
Me too!
-
Same problem, tried 3 accounts
-
yes, the same problem there.
-
And same problem here too
-
Same problem here.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My campaign hasn't updated since wk of Sept 18-24
Even though it shows it should run weekly the campaign appears to be stuck. Also, it seems like campaign frequency should be a variable under campaign settings, but isn't. Is there a way to manually run the campaign to add the data?
Getting Started | | dwerkema0 -
Google Analytics Linking
Hi, When I created my campaign, I accidentally sync'd it to the wrong Google Analytics profile. I tried to disconnect and reconnect with the correct one, but now it displays the wrong profile's figures while still saying it's sync'd to the correct profile.How can I fix this? Any help is appreciated,
Getting Started | | Swope_Rodante
Dustin Swope0 -
Moz Analytics - Custom Report Question
Hello Moz Forums! I'm having problems building custom reports for my clients. So, i've managed to put together a few reports and I've set these to be scheduled for weekly automated emailing! Now, here's the problem, before sending it to my clients, I was testing this by sending it to myself. This is what I receive: http://www.freelance-seo.co.uk/images/Moz.png I don't really want my clients to see 'By Moz!' everywhere when I send this out, is there a way to change this automated mail? Or a way to just just send the PDF without a link? Alternatively, have I just failed in using this product? Edit: Just to clarify! The 'simply change your report settings' option, just takes me to an option to edit the report title, not the email in any way.
Getting Started | | Paul_Tovey0 -
Google Analytics data not loading into Moz
I use several analytics apps on my iphone which require you to connect to your GA account. Each one gets immediate access to the GA data. With Moz, I connected to my GA account 3 days ago after many failed attempts due to some bug, but still have no data showing. Is there some reason why Moz would take several days to access the data where iphone apps take seconds? I am now a week into my 30 day free trial, and have spent lots of time trying to get it to work, but have not been able to do much. I'm afraid of how much of the 30 days will be taken up just getting Moz set up and working, rather than actually using and evaluating what it does. Any possibility of re-starting the 30 days from when it's actually working? I don't mind waiting patiently for some bugs to be fixed, just would like to know that I will still get a 30 day trial. Thanks.
Getting Started | | RLodato1 -
Trending Bugs in Moz Analytics
The FAQ’s We hope we can help! Below are the trending issues at the moment. If you don’t see your question addressed or need further help, send us a message at http://moz.com/help/contact. Our Help Team gumshoes will investigate your issue and respond shortly. Where did my Campaigns Go?
Getting Started | | Abe_Schmidt
Whenever your account is suspended, your campaigns are archived. The good news is that reviving archived accounts is really simple. Go to your Campaigns section: http://pro.moz.com/campaigns
At the top of the page there is a "Archived Campaigns" Tab, give it a click.
From here, you should easily be able to "activate" your campaigns. My Google Analytics profile won’t stay connected to my campaign and/or I am missing profiles in my GA Settings. Google goes through a process called Oauth when it comes to authorizing access of services that are linked to your Google account. Under any single Google account, there are about 20 tokens account wide. Those tokens are used to provide access for a variety of services from Gmail to apps on your phone. Once you hit the limit, which is 20 for most users, the system automatically revokes the oldest token to provide a new one. I'm not certain if this is causing the issue on your account, but it is a great place to start troubleshooting. You may be able to correct the issue by manually revoking your tokens to make room for new ones on your account and then reconnecting the account to Moz. Here are the instructions on how to do that: Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using. Once you reach the page, simply press the revoke button (illustrated on this screenshot: http://screencast.com/t/vjh3KrjRRIe) for services that you are not using right now. Once you are done with, that simply go back to your campaign settings, disconnect your GA profile and reconnect. The below process may also fix this issue for you. Head to your campaign settings page on your overview page. Disconnect your Google Analytics connection. Go back to your settings page and click on "connect account." Please make sure you log into the correct GA account. 🙂 Hurray! This should let you grab the most current traffic data! Oops! try refreshing page! I can’t access any of my Campaign data.
This issue is normally machine specific and can be a bit complex. An individual forum has been created to address this: https://seomoz.zendesk.com/entries/28203486-Oops-Try-Refreshing-the-Page-Error-showing-on-all-pages- Unable to retrieve historical ranking CSVs. Some users did not receive their requested Historical Rankings CSVs. This has mostly been affected by a change or update to your competitors after a campaign has been setup for a while. Please send your request to retrieve this data with http://moz.com/help/contact.8 -
Custom reports in Moz Analytics?
I am trying to find where to configure whitelabled custom reports in moz analytics. Where can I find them? If they are only accessible through the old version, how do I switch back?
Getting Started | | keybroker1 -
Oops! This doesn't appear to be a valid URL. Please try again.
Hi, I just started with using MOZ and at my first attemp I can not start a new campaign because my url doesn't appear to be valid.. I tried http://www.mydomain.nl , www.mydomain.nl and mydomain.nl.. It's a Dutch extension (.nl). Can this be the problem? Excuse me my spelling and typo's. I'm Dutch 🙂
Getting Started | | SWP0