Down for me? Or everyone? 504 errors on campaigns and research tools.
-
Additionally direct emails to help@moz.com don't work and return a permanent failure error. There's also no verification email coming through when using the message form page to contact support, I'm presuming it's emailing the above email but also failing.
-
Ok, everything is back up and running. If you have any additional issues, feel free to email us at help@moz.com.
Thanks,
Jen -
Hey everyone, just wanted to let you guys know where we're at. Wowrack is now having maintenance for the next 8 hours, and our folks will be monitoring things throughout the night. We're frustrated by all this as well, and will let you all know things have fully stabilized.
Thanks,
Jen
-
ah nevermind then, I must be mistaken. anyway thanks for being on these forums for so long on a saturday, without personnel like you moz would possibly get a lot more hatemail
-
I've been an employee of Moz for a year and a half, and contracted for over a year before that.
-
Our campaigns came back right when you posted this response, all crisp blues skies and few fluffy clouds in here.
Thank you Keri & sorry about the rant, nothing personal at all, you people generally awesomeness. It was just beyond frustrating to wake up with plans and limited time and run into... well I'm sure you know how that goes
oh btw just totally out of curiosity and without meaning to be stalking here, did you not just get hired / promoted out at moz? I think I saw your face on twitter somewhere along with a tweet about working at moz lol man they have given you the hardest job
-
Im still down 100% - got nothing...so I disagree not fixed!
-
Would rather pay more for a service I can rely on. Trying to get my work done on a Saturday and cannot. Can I get a credit on our account for this BS?
-
I'm having issues now trying to access my dashboard. I can't look at any analytics. Not shaping up to be something I want to pay $100/mo for after the free trial expires...
-
We're back up and working now, and thank you for your patience.
-
It is an issue with Wowrack, and we have several people on our end that are doing what we can to get things running. We will keep you updated on Twitter.
-
same here
emails sent to help@moz.com bounce, posted another thread so they know about that too.
This is what their twitter said an hour ago. wowrack? really MOZ?! This is what happens when corners are cut... even this company's own site is down... a simple check on their reviews brings up bad things, apparently some management and contract issues, and utterly spam-dated reviews here. really?! 5 happy reviews on the same dates back to back? their engineers are overseas too. come on moz, you can afford better, throw one less ceo swap a year.... #ranting of course. but come on!
We're having some server issues, which won't allow you into campaigns.
We're working w/ wowrack to get the issue fixed asap!
-
yea same for me.. My campaigns are missing and a spinning wheel failing to load. Guess Moz analytics having some tech issues, or having the weekend off! - Maybe try again later, I'm sure they're on the case to solve it.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I access old data/keyword research if I cancel my Moz Pro account?
I'm currently on the free month trial period for Moz Pro and I will probably cancel the account before the free period ends, but if I want to renew my subscription later, what happens to all the previous data? And does all the keyword research I've done disappear when I cancel it, or is it restored when I renew the subscription? Any insight is helpful! Thank you!
Getting Started | | TeamOneRep0 -
Error Selecting Search Engine During Moz Campaign Set-Up
Hi, I'm setting up a Moz campaign for a new client, and when I get to the third step, "Choose the search engines for which you would like to track rankings," there's nothing to select. No drop down, or anything, just a blank field under the heading. If I try to advance, I get an error pop-up that says I must select a search engine. Has anyone else run into this problem? What should I do? GlWPAsc zAmzqFf
Getting Started | | tommyKPseo0 -
Unable to connect to Google Analytics-Bad Request Error 400
Trying to create a campaign but the step 3 of connection to Google Analytics is giving error. Please suggest. Thanks
Getting Started | | Vaneet.Gupta0 -
Why isn't my Campaign Data updating?
I am new to Moz and my campaigns haven't been updating. I got the initial data, but I haven't received any new data since then. I think that I set up the account on the 23rd of July. My reports show that info, but nothing else. I have checked the dropdown for this last week and it is empty. I have done a lot of work and want to see if there has been any change. Help! FyBaH8B
Getting Started | | webgurucreative0 -
Campaign Keywords Vs. Rank Tracker
Hi Mozzers, Was just wondering what the difference between the two tools are, and why they have independent keyword limits? Thanks, Nick P.S Apologies if this has been asked before or if I've missed some documentation, I had a quick search but couldn't find a similar question!
Getting Started | | NickSamuel0 -
I am new to MOZ, I set up one tracking campaign two weeks ago, I have tracked no keywords, I have done some keyword research for ranking difficulty and in two weeks I have already hit 50K pages crawled, I'm maxed out, is this common?
I am a startup and can't afford the higher plans yet. And even their highest plan is 600K pages crawled, which seems really low considering how lightly I used the tool and how quickly I hit 50K. Does anyone have any advice or information on how they use the tool on lower packages? Did I do something wrong to hit 50K pages crawled that fast? Does this pricing make any sense, it seems like an incredibly high price, I love the tool, any help is appreciated.
Getting Started | | Daedilus1 -
Analytics stats not showing up in MOZ Campaign report
I connected a MOZ campaign to a client's Analytics. It seems it's connected properly with the same Analytics ID # and everything, but the stats still show 0 in MOZ, even though there are thousands of visits in Analytics for the same date range. Pls help! Derek
Getting Started | | DerekM42420