Unable to Access my Unfinished Campaign
-
Hello all,
I tried to create a campaign for one of my clients but something happened and I had to stop somewhere in the middle.
I tried to recreate it but it shows me the following message:
“Oops, you already have a campaign named Willoby's Furniture. Please select a unique name for this campaign”.
My problem is that I can’t access or see the unfinished campaign. A solution would be to create a new campaign and give it a different name. However, I would prefer to use this space for another client.
Any suggestions?
Many thanks,
Elsa
-
Hi Elsa,
Thanks for writing in!
It looks like you did have a draft campaign set up in Pro a while back that Analytics is checking against which is why you're running into this error. It looks like you worked around it by creating a campaign with a different name, but Analytics definitely shouldn't be referring to Pro for this data. I'm going to create a ticket with you as the requestor and forward this along to our Developers for you. This way we can get the issue logged, repaired and I can let you know when its deployed.
Thanks for reporting and let us know if there's anything else you need!
Best,
Sam
Moz Helpster
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Cant get into the campaigns area
Hi Is there any issues with the campaign section? https://analytics.moz.com/manage-campaigns I keep getting a 404 error page. Thanks Andy
Product Support | | Andy-Halliday0 -
How can we download/save campaign data prior to canceling?
Hi there, We've decided to move to another platform for SEO reporting etc. (sorry! it's been fun!). How can we download or otherwise archive our historical data in Moz - in particular, the history of rank tracking? Thanks much,
Product Support | | Propecta
Nate0 -
I plan to have multiple sites/compaigns. My Question: Is there a way to set up a limited account that one client would be able to view just their campaign?
I don't want a client to be able to see all of our other campaigns, just theirs. Is there a way to set this up?
Product Support | | darylgochnauer0 -
Do I have account access after my free trial ends?
Hi guys, Will I still have access to my account and the stats after my free trial ends and I decide not to purchase? My boss is leaving town for a month and I want to be able to give him a tour, show him numbers, etc. Aside from building new campaigns and having data updated, will I still have access to the account? Thanks in advance,
Product Support | | amitbivas0 -
Can I list my campaigns in alpha order?
My campaigns are listed by date...helpful for some things...but I would like to list them in alphabetical order. Is there any way to do this?
Product Support | | ArtUnlimited0 -
Missing campaign after billing update
My campaign is missing after I updated my billing info. Why would that be?
Product Support | | jaspmiller0 -
My Campaigns not Updated since 7/14
I received an updated weekly report via email, but my campaigns on the site are showing no data after 7/14
Product Support | | OMGrealestate0 -
Add more campaigns
I need to add more campaigns to my account and don't see any place to do this. I can't even find a phone number or email address to ask for this information. Please help tami@multifamilypro.com
Product Support | | Admin50