Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Other domains hosted on same server showing up in SERP for 1st site's keywords
-
For the website in question, the first domain alphabetically on the shared hosting space, strange search results are appearing on the SERP for keywords associated with the site.
Here is an example:
A search for "unique company name" shows the results: www.uniquecompanyname.com as the top result.
But on pages 2 and 3, we are getting results for the same content but for domains hosted on the same server. Here are some examples with the domain name replaced:
UNIQUE DOMAIN NAME PAGE TITLE
ftp.DOMAIN2.com/?action=news&id=63
META DESCRIPTION TEXTUNIQUE DOMAIN NAME PAGE TITLE 2
www.DOMAIN3.com/?action=news&id=120
META DESCRIPTION TEXT2UNIQUE DOMAIN NAME PAGE TITLE 2
www.DOMAIN4.com/?action=news&id=120
META DESCRIPTION TEXT2UNIQUE DOMAIN NAME PAGE TITLE 3
mail.DOMAIN5.com/?action=category&id=17
META DESCRIPTION TEXT3ns5.DOMAIN6.com/?action=article&id=27
There are more but those are just some examples.
These other domain names being listed are other customer domains on the same VPS shared server. When clicking the result the browser URL still shows the other customer domain name B but the content is usually the 404 page. The page title and meta description on that page is not displayed the same as on the SERP.As far as we can tell, this is the only domain this is occurring for.So far, no crawl errors detected in Webmaster Tools and moz crawl not completed yet.
-
For those that are interested, we figured out the root of the problem and the fix. Maybe this will help someone down the road. Thanks to all that responded.
As it seems all the domains/accounts hosted on our VPS are top level; so we couldn’t use robots.txt to fix this.The problem:
-We have a handful of websites using a shared IP address – Only sites with SSL cert get a dedicated IP
-Some of these websites have additional A record DNS names (mail.domain1, ns5.domain2, etc) that all resolve to that shared IP address
-Within your browser if you went to one of those records it would pull up the website (account) that is first alphabetically within that shared IP pool
-It’s assumed that a website or multiple websites somewhere in the web must have linked these domain names somewhere on their webpages – so search engines crawled them for the content of that first alphabetical website
-Search engines then indexed the content of that site for these other DNS A records and displayed the alternate URLs in the SERPSThe fix:
Edit Apache’s httpd.conf file on our VPS – adding a new (first listed) virtual directory of that shared IP address to point to the servers cpanel default cgi page instead of listing one of our hosted accounts first.
This page describes what we needed done and what fixed it for us: http://forums.spry.com/cpanel-whm/1568-how-can-i-change-default-page-ip-address-points.html
Thanks again!
-
You should be able to resolve this with robots.txt and .htaccess files, but one more thing I've learned to do is to use a domain name for the primary domain that I do not plan to submit to Google for indexing. For example, I'll use arbitrary color names like silverblue.net as the primary domain and then the domains I intend to index will be virtual domains. This isn't really necessary but it helps me keep all my domain names straight in my head and avoid the issue you described above.
Best,
Christopher -
Thanks for the replies, guys. We are going to try Christopher's suggestion first and we'll update the question when it's resolved!
-
The other domains are ours, yes.
Oh, that's a horse of a different color. If you have multiple domains on one account, one domain will be the primary domain and the other domains will be virtual domains. If you look at the file structure on your server, all the virtual domains will be sub-folders under the primary domain. You need to create a robots.txt file in the primary domain that blocks the spiders from discovering the other domains through the sub-directory structure. Otherwise, all the virtual domains will be duplicated, once via the primary domain and again via the virtual domain.
Best,
Christopher -
The other domains are ours, yes.
I don't think any of them are using Joomla.
-
Are those other domains also yours, by any chance and/or is this a Joomla cms?
-
Wow... that's not so ideal. My guess is that all of those sites are sharing the same IP address, and the server's settings are such that if you hit the IP address with a forward slash (i.e. http://00.00.00.00/domainname/) it's showing content.
My $0.02 is to find a new hosting company.... and one that gives each site it's own IP address instead of doing shared-level hosting with the same IP address in a name-based space.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why some domains and sub-domains have same DA, but some others don't?
Hi I noticed for some blog providers in my country, which provide a sub-domian address for their blogs. the sub-domain authority is exactly as the main domain. Whereas, for some other blog providers every subdomain has its different and lower authority. for example "ffff.blog.ir" and "blog.ir" both have domain authority of 60. It noteworthy to mention that the "ffff.blog.ir" does not even exist! This is while mihanblog.com and hfilm.mihanblog.com has diffrent page authority.
Intermediate & Advanced SEO | | rayatarh5451230 -
Forwarded vanity domains, suddenly resolving to 404 with appended URL's ending in random 5 characters
We have several vanity domains that forward to various pages on our primary domain.
Intermediate & Advanced SEO | | SS.Digital
e.g. www.vanity.com (301)--> www.mydomain.com/sub-page (200) These forwards have been in place for months or even years and have worked fine. As of yesterday, we have seen the following problem. We have made no changes in the forwarding settings. Now, inconsistently, they sometimes resolve and sometimes they do not. When we load the vanity URL with Chrome Dev Tools (Network Pane) open, it shows the following redirect chains, where xxxxx represents a random 5 character string of lower and upper case letters. (e.g. VGuTD) EXAMPLE:
www.vanity.com (302, Found) -->
www.vanity.com/xxxxx (302, Found) -->
www.vanity.com/xxxxx (302, Found) -->
www.vanity.com/xxxxx/xxxxx (302, Found) -->
www.mydomain.com/sub-page/xxxxx (404, Not Found) This is just one example, the amount of redirects, vary wildly. Sometimes there is only 1 redirect, sometimes there are as many as 5. Sometimes the request will ultimately resolve on the correct mydomain.com/sub-page, but usually it does not (as in the example above). We have cross-checked across every browser, device, private/non-private, cookies cleared, on and off of our network etc... This leads us to believe that it is not at the device or host level. Our Registrar is Godaddy. They have not encountered this issue before, and have no idea what this 5 character string is from. I tend to believe them because per our analytics, we have determined that this problem only started yesterday. Our primary question is, has anybody else encountered this problem either in the last couple days, or at any time in the past? We have come up with a solution that works to alleviate the problem, but to implement it across hundreds of vanity domains will take us an inordinate amount of time. Really hoping to fix the cause of the problem instead of just treating the symptom.0 -
Categories showing on SERP listings?
Hi I was wondering if anyone knows what these are called? See attached screenshot. Basically, it looks like Google is pulling the primary category and then sub categories from the site and adding them to the SERP listing. Are there any benefits to this besides possibly higher CTR? Cheers. wn3ybMMOQFW98fNQkxtJkA.png
Intermediate & Advanced SEO | | wozniak651 -
Subdomain replaced domain in Google SERP
Good morning, This is my first post. I found many Q&As here that mostly answer my question, but just to be sure we do this right I'm hoping the community can take a peak at my thinking below: Problem: We are relevant rank #1 for "custom poker chips" for example. We have this development website on a subdomain (http://dev.chiplab.com). On Saturday our live 'chiplab.com' main domain was replaced by 'dev.chiplab.com' in the SERP. Expected Cause: We did not add NOFOLLOW to the header tag. We also did not DISALLOW the subdomain in the robots.txt. We could have also put the 'dev.chiplab.com' subdomain behind a password wall. Solution: Add NOFOLLOW header, update robots.txt on subdomain and disallow crawl/index. Question: If we remove the subdomain from Google using WMT, will this drop us completely from the SERP? In other words, we would ideally like our root chiplab.com domain to replace the subdomain to get us back to where we were before Saturday. If the removal tool in WMT just removes the link completely, then is the only solution to wait until the site is recrawled and reindexed and hope the root chiplab.com domain ranks in place of the subdomain again? Thank you for your time, Chase
Intermediate & Advanced SEO | | chiplab0 -
Ranking 2 pages on the same domain in the same SERP
I thought it was generally said that Google will favour 1 page per domain for a particular SERP, but I have seen examples where that is not the case (i.e. Same domain is ranking 2 different pages on the 1st page of the SERPs...) Are there any "tricks" to taking up 2 first page SERP positions, or am I mistaken that this doesn't always happen?
Intermediate & Advanced SEO | | Ullamalm0 -
No matter what the keyword, only the homepage shows in the SERP
Hi, wondered if someone could help. My clients website shows up well for terms but its always the homepage rather than the targeted landing page. For example, if you search for "teeth whitening anglesey" they appear http://goo.gl/ohJdua however, its the homepage rather than the tooth whitening page http://goo.gl/uVI8gK Thanks Ade
Intermediate & Advanced SEO | | popcreativeltd0 -
Should I 'nofollow' links between my own sites?
We have five sites which are largely unrelated but for cross-promotional purpose our company wishes to cross link between all our sites, possibly in the footer. I have warned about potential consequences of cross-linking in this way and certainly don't want our sites to be viewed as some sort of 'link ring' if they all link to one another. Just wondering if linking between sites you own really is that much of an issue and whether we should 'nofollow' the links in order to prevent being slapped with any sort of penalty for cross-linking.
Intermediate & Advanced SEO | | simon_realbuzz0 -
Hosting images on multiple domains
I'm taking the following from http://developer.yahoo.com/performance/rules.html "Splitting components allows you to maximize parallel downloads. Make sure you're using not more than 2-4 domains because of the DNS lookup penalty. For example, you can host your HTML and dynamic content on www.example.org and split static components between static1.example.org and static2.example.org" What I want to do is load page images (it's an eCommerce site) from multiple sub domains to reduce load times. I'm assuming that this is perfectly OK to do - I cannot think of any reason that this wouldn't be a good tactic to go with. Does anyone know of (or can think of) a reason why taking this approach could be in any way detrimental. Cheers mozzers.
Intermediate & Advanced SEO | | eventurerob0