Why does OSE & Moz Q&A sections not work for me in Chrome any more?

[WhiteboardCreations]

A few weeks ago I started seeing instances of OSE not showing all the information when it was showing I was logged in while using Google Chrome. It would work, then not work and kept showing me the button to sign up for Moz Analytics even though I was logged in. I'm a Pro Member, which is confusing. Then I noticed that while logged in, I would be logged out somehow when trying to contribute to the Q&A's and it would bounce me back to the Moz Home page or show me the white Login button in the upper right. Again, in Chrome only.

I was told by support to clean my cookies/cache and that works for maybe a few hours, but then would resort back to logging me out. It has become very annoying, and now can only work logged in from FireFox. Not a huge issue, but everything else I do all day is in Chrome.

Is anyone else having this same issues? Any recommendations? Thanks in advance. - Patrick

[AaronWheeler]

I'm really sorry you have to deal with all this. Please let me know how that goes!

[WhiteboardCreations]

Hi Aaron,

I'm using only a couple Chrome extensions: SEOquake, Mozbar, Wappalyzer and Awesome Screenshot only. Deleting the cookies did help, but only for a couple hours. Per security/antivirus, I use Microsoft Security Essentials as the full time scanner and Malwarebytes for the "as needed" deep scanner. What is weird is that I've been using all of the above for a very long time, so it's not a change in the tools. I think it is local as well, but just trying to whittle it down to the cause.

I may dump Chrome completely and reupload a fresh copy and see if that does the job. Thank you for your input. - Patrick

[WhiteboardCreations]

Thanks for that tip. I was also using the old bookmark to SEOmoz, so I deleted it and bookmarked Moz. However, that did not do the trick for me. But, at least I have the correct bookmark now

[AaronWheeler]

That does sound really annoying. I know that clearing cookies does help most users, but there might be something else going on with Chrome. What types of extensions are you using in Chrome? Do you have any security or antivirus software installed on the workstation? If you have another computer that you use OSE in, do you have the same problem on there? I suspect it's local to the computer but it's hard to tell with these types of issues.

[visunl8752]

I dont know if this makes a difference but the same thing was happening with me and i realized that i was using an old bookmark (seomoz) to get it. I kept clearing the cookies, drove me nuts and then I deleted the bookmark and everything is fine now. (and i use only chrome).

[StreamlineMetrics]

I've been having the same issues and it's getting to be pretty frustrating!