Why does OSE & Moz Q&A sections not work for me in Chrome any more?
-
A few weeks ago I started seeing instances of OSE not showing all the information when it was showing I was logged in while using Google Chrome. It would work, then not work and kept showing me the button to sign up for Moz Analytics even though I was logged in. I'm a Pro Member, which is confusing. Then I noticed that while logged in, I would be logged out somehow when trying to contribute to the Q&A's and it would bounce me back to the Moz Home page or show me the white Login button in the upper right. Again, in Chrome only.
I was told by support to clean my cookies/cache and that works for maybe a few hours, but then would resort back to logging me out. It has become very annoying, and now can only work logged in from FireFox. Not a huge issue, but everything else I do all day is in Chrome.
Is anyone else having this same issues? Any recommendations? Thanks in advance. - Patrick
-
I'm really sorry you have to deal with all this. Please let me know how that goes!
-
Hi Aaron,
I'm using only a couple Chrome extensions: SEOquake, Mozbar, Wappalyzer and Awesome Screenshot only. Deleting the cookies did help, but only for a couple hours. Per security/antivirus, I use Microsoft Security Essentials as the full time scanner and Malwarebytes for the "as needed" deep scanner. What is weird is that I've been using all of the above for a very long time, so it's not a change in the tools. I think it is local as well, but just trying to whittle it down to the cause.
I may dump Chrome completely and reupload a fresh copy and see if that does the job. Thank you for your input. - Patrick
-
Thanks for that tip. I was also using the old bookmark to SEOmoz, so I deleted it and bookmarked Moz. However, that did not do the trick for me. But, at least I have the correct bookmark now
-
That does sound really annoying. I know that clearing cookies does help most users, but there might be something else going on with Chrome. What types of extensions are you using in Chrome? Do you have any security or antivirus software installed on the workstation? If you have another computer that you use OSE in, do you have the same problem on there? I suspect it's local to the computer but it's hard to tell with these types of issues.
-
I dont know if this makes a difference but the same thing was happening with me and i realized that i was using an old bookmark (seomoz) to get it. I kept clearing the cookies, drove me nuts and then I deleted the bookmark and everything is fine now. (and i use only chrome).
-
I've been having the same issues and it's getting to be pretty frustrating!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Angular SPA & MOZ Crawl Issues
Website: https://www.exambazaar.com/ Issue: Domain Authority & Page Authority 1/100 I am using Prerender to cache/render static pages to crawl agents but MOZ is not able to crawl through my website (https://www.exambazaar.com/). Hence I think it has a domain authority of 1/100. I have been in touch with Prerender support to find a fix for the same and have also added dotbot to the list of crawler agents in addition to Prerender default list which includes rogerbot. Do you have any suggestions to fix this? List: https://github.com/prerender/prerender-node/commit/5e9044e3f5c7a3bad536d86d26666c0d868bdfff Adding dotbot to Express Server:
Link Explorer | | gparashar
prerender.crawlerUserAgents.push('dotbot');0 -
Backlinks dropped in OSE
Hi Webmaster, I just checked my website backlinks In MOZ OSE (Open Sire Explorer) tool, from the recent report history, I took the following details, June 29,2014 - 775 links
Link Explorer | | zco_seo
Aug 13,2014 - 783 links
Apr 06,2015 - 861 links
Aug 10,2015 - 880 links
Sep 16,2015 - 880 links
Feb 16,2016 - 569 links
Mar 03,2016 - 672 links
Mar 23,2016 - 55 links (Only coming from blog comments, also different targeted pages, I just removed few blog & forum links, that was around 100 only) Is there any tool issue? But In Google search Console (Google Webmasters Tool) it was saying more backlinks. But, at the same time, I checked my competitors website too, they were having more links with target page only. If anyone know the answer for this, it will be good for us. Thanks in advance,
Cheers,
Michael gyZz2b30 -
How is Moz Page Authority Calculated?
Can anyone refer me to a document that explains the measures that go into the calculation of Moz Page Authority? I'm chiefly interested in what counts and what doesn't -- follow links, no-follow links, internal and external, what (if any) on-site factors, etc.
Link Explorer | | GlennFerrell0 -
DA not working for a domain. Is 1 since June 2015.
Hello there, I have a problem with a domain. The Domain Authority is not changing, i think is it a BUG from Moz or something, that is because ahrefs.com was wrong indexing the domain too, cause of a server problem that I solved before. I am 100% is a technical problem, cannot be 1 for 6 month. How we can check if DA is wrong? Domain is : iuppy.ro With respect,
Link Explorer | | Shanaki
Shanaki0 -
OSE Links CSV: Download Failed - Server Problem
I'm just trying to download our Links CSV from OSE and I keep getting "Failed - Server Problem" and I got a bad gateway page when I clicked the download link in the email. Is there a problem atm?
Link Explorer | | SanjidaKazi0 -
Is there some way to tell the Moz crawler not to crawl URL's with particular dynamic tags such as "?redirect-to:http//" ?
We are encountering an issue where the crawler is finding a ton of pages from our wordpress login url that has this dynamic tag in it to kinds of different blog entries. It's madness. I can't figure out what is causing these URLs to generate to be crawled in the first place! Does this sound familiar to anyone out there, any constructive suggestions? Robots text or maybe meta robots tags that would resolve this crawl issue?
Link Explorer | | RegistrarCorp0 -
Why Moz Doesn't See or Count Our Backlinks?
Hi Moz Community! We have been working hard to improve our Moz metrics, measuring against a high ranking competitor to help us set our goals. Our Majestic and Webmaster Tools find tens of thousands of external backlinks pointing to our domain. That's all well and good. Moz's Open Site Explorer, however, only finds 900 total links - including internal links! This being the case, we have worked diligently to build a variety of great external backlinks, creating Bitly links and encouraging clicks on those through social promotion. Yet, our competitor has over 7,000 external backlinks in Moz's index, while ours is not growing relative to their number of backlinks. Can anyone share with us what they do to tell Moz about their backlinks? We already know we have many more backlinks than our competitor, from trusted domains with good authority, yet it seems Moz is not discovering them. We just want to understand how to use these Moz metrics to create meaningful calls-to-action. Otherwise, it seems like a gargantuan waste of time, and our team has difficulty getting buy-in from our company to put time and assets toward tasks based on our Moz numbers!
Link Explorer | | RegistrarCorp0