First campaign stalled...
-
I filled out the two boxes to start my first campaign, hit the "next" button, and it seems to be frozen. It's been hours now and the next button is no longer available and nothing seems to be happening. Is that usual? Is it gathering information? Did I break Moz?
-
Hi There,
It sounds like you may have run into some server or browser issues. Can you try refreshing the page and creating the campaign again? If that doesn't work, can you clear your cookies/cache and restart your browser? Generally, one of these two tasks will fix what's going on. If you still run into issues after performing these two things, please send a ticket into support with the URL you're trying to set the campaign up with and we'll take a closer look at this for you. Thanks!
Sam
Moz Helpster -
I am guessing its just a glitch. If it still hasn't resolved itself, contact the moz team (http://moz.com/help/contact) they are super responsive and helpful when you need something.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Our client changed their domain name. Can we replace without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Our client changed their domain name. Can we replace it without the new domain without losing the data for the old domain in MOZ ? We are at our campaign limit would the old domain count as a campaign?
Product Support | | ThomasCenterInc1 -
Campaign Dashboard Error: "Our Connection to Your Google Account Has Been Lost"
I keep getting the following error in my Campaign Dashboard: “Our connection to your Google account was lost. Don’t worry, you won’t lose any data”. Please reauthorize now. I do reauthorize but by the time I log out and log back in, the same message gets displayed. Any ideas? Thanks, Alan
Product Support | | Kingalan10 -
Problems adding mention queries to my campaigns in MA !! ??
Hi I've tried adding new mentions for a couple of different campaigns recently, once today and once yesterday. I'm entering the query name and search query but the 'preview this query' button stays 'dull' and cant cant be clicked so i cant preview the query to then add the query/mention. Is there a bug with this feature at the moment ? anyone else having probs or adding mentions ok ? if someone from moz could confirm asap much appreciated ? All Best Dan
Product Support | | Dan-Lawrence0 -
Can I retrieve a deleted campaign?
Is there any way for me to retrieve a deleted campaign (it is not listed in my 'Archived Campaigns')? If this is not possible, am I able to set up a new campaign to retrieve the historical data lost from the one that was deleted? Thank you
Product Support | | EurekaSolutions0 -
Is it possible to clone a custom report layout/template from another campaign
Rather than creating the same report layout for each of your campaigns in Moz Analytics? Anyone know?
Product Support | | PeterAlexLeigh1 -
How do you delete a campaign in Moz Analytics ? (i set up 2 campaigns for the same project by accident)
Hi How do you delete a campaign in Moz Analytics ? (i set up 2 campaigns for the same project by accident) cheers dan
Product Support | | Dan-Lawrence1 -
Campaign Slots Increasing in Moz Analytics?
I have multiple Pro accounts due to a high volume of campaigns and Pro being limited to 30. I've noticed in Moz Analytics that the number of campaign "slots" is 100. This is on the pricing page for Moz Analytics as well. Am I correct in assuming that all current Pro accounts will get the features noted under Premium Moz Analytics? If so, thanks for the savings!
Product Support | | james.bull1 -
Bring a Campaign Back From the Dead?
Hi SEOMoz, We've deleted a campaign recently that needs to be turned back on. Is there any way to do this? I'd rather not lose the archived rankings and data from the campaign and have to start recording/tracking anew. Thanks
Product Support | | ConfluenceDigital0