First campaign stalled...
-
I filled out the two boxes to start my first campaign, hit the "next" button, and it seems to be frozen. It's been hours now and the next button is no longer available and nothing seems to be happening. Is that usual? Is it gathering information? Did I break Moz?
-
Hi There,
It sounds like you may have run into some server or browser issues. Can you try refreshing the page and creating the campaign again? If that doesn't work, can you clear your cookies/cache and restart your browser? Generally, one of these two tasks will fix what's going on. If you still run into issues after performing these two things, please send a ticket into support with the URL you're trying to set the campaign up with and we'll take a closer look at this for you. Thanks!
Sam
Moz Helpster -
I am guessing its just a glitch. If it still hasn't resolved itself, contact the moz team (http://moz.com/help/contact) they are super responsive and helpful when you need something.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Is there a way to find out with which keywords are we ranking currently without entering them as part of the campaign?
I was able to do this on Ubersuggest and there I had an idea, which was helpful because part of our first attempts on SEO, on a relatively new company. Is there a way to do this here?
Product Support | | LendonMarketing0 -
I have assigned a Moz Pro seat to someone but they can't access a campaign's rankings report?
Howdy, I'm the record administrator on a Moz Pro record. I have alloted a seat to a consultant who's accomplishing some work for me and they state they can't get to a mission's rankings report? The deal with client's segment shows them as grabbing a chair permit? It's been given and acknowledged by them? Thanks vape juice
Product Support | | RajaGG0 -
200 mozpoints : Removal of "nofollow" from first custom URL on profile but first link is nofollow...
Hello, I try to help Moz community and hope to get 200 mozpoints a day 🙂 When I analyze a profile from a member with more than 200 mozpoints, I see two links to custom URL link : one is added nofollow on a blank image, and one follow with anchor text. But it appears that the tests show that in this case the second link is not taken into account... Why not remove the first link so ? Here is the code: xxx: http://www.example.com/
Product Support | | Bigb060 -
How can we download/save campaign data prior to canceling?
Hi there, We've decided to move to another platform for SEO reporting etc. (sorry! it's been fun!). How can we download or otherwise archive our historical data in Moz - in particular, the history of rank tracking? Thanks much,
Product Support | | Propecta
Nate0 -
How do I remove a campaign?
I have a client that I no longer work with. I'd like to remove the campaign and I cannot figure out how. Can anyone please assist me? Edit: Nevermind, I found it under Analytics > Active Campaigns > Permanently Remove. Thanks anyway!
Product Support | | project.rockhopper0 -
Can I create different login accounts to access different campaigns?
For various reasons, I'd like to create different login accounts for Moz for different campaigns, so staff can only access the campaigns that they're given permissions to. Is this possible?
Product Support | | CapitalFMArena0 -
Is anyone else seeing that their keyword rankings are pending even though they've been in the campaign for quite some time? Is this a known issue?
Is anyone else seeing that their keyword rankings are pending even though they've been in the campaign for quite some time? Is this a known issue?
Product Support | | IrishTimes0 -
Can I move a campaign across to a different account?
I currently have a campaign running in my account on behalf of one of our clients. They now want to setup their own SEOmoz account and take advantage of all the keywords for themselves. Is there anyway for them to take the campaign history with them? Thanks! TM
Product Support | | ppgrowth0