Unable to download CSV Report
-
Hi, I have the email notifying me that my report is ready to download but the link simply opens a blank webpage. If I go to 'Recent CSV Reports' I can see my report listed but if I click the download button nothing happens. Can anyone suggest a solution? Thanks Hugh
-
Hi, this problem was resolved - thank you. I received and email today to check if it had been. I unsubscribed from Moz because the tool I thought would solve my problem was not the right one and in the end one of your community pointed me in the right direction (an Spider software) to identify all the links in the website I am editing.
Cheers
Hugh -
Thank you Christy, in fact I have done that because I solved the problem of accessing the report. However, I had a question related to the content of the report. So, I am now waiting for a response to the second question.
Thanks for your quick response. If you want to take this string off the system, please go ahead.
Regards
Hugh
-
Hi Hugh,
Please send an email to the Help Team at help@moz.com so they can see what is going on with your individual account. Thanks so much for your patience. We appreciate it.
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Internal Links is reporting "0" value
Open Site Explorer is reporting "0" value under "Total Internal Links" as well as "Internal Links" metrics for my website. I have a good interlinking of pages throughout the site.
Link Explorer | | anupjain
Is there an issue with OSE (Open Site Explorer) crawler ? OR There are some crawling problems with our Website's structure ?
Can anybody please give an idea or recommendations on this ?
Domain: https://www.traveltoindia.org/0 -
Question about link report
Hey all, SEO noob here, back with another question. I downloaded a link report, and I don't understand the columns Links to Page, Outbound Domains from Page, and Outbound Links from Page. Is Links to Page the number of links from the source page to the target page? Is Outbound Domains from Page the number of domains linked to by the source page? Is Outbound Links from Page the number of outbound links to any domain or page from the source page? Thanks in advance! AK
Link Explorer | | AndyKubrin0 -
Moz was unable to crawl your site on Jun 22, 2020\. We were unable to access your site due to a page timeout on your robots.txt, which prevented us from crawling the rest of your site.
Site: www.kpmg.us Getting robots.txt timeout fail since 02/29/20. We've checked our server logs and see no errors. Went through all the steps of the "Troubleshooter". Updated robots.txt to allow rogerbot full access: User-agent: rogerbot
Link Explorer | | KPMG-Search-Social
Disallow: Any ideas how to get roger to crawl my site????1 -
OSE Advanced Reports - behaving inconsistently
Yesterday, there was an error message on the Advanced Reports tab in OSE: "Oops! It looks like our system is temporarily down. Please check back soon." That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375. I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links? Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets. Thanks.
Link Explorer | | azonetwork1 -
Inbound links export report link redirect to OSE
Hi there, I have received email notification that my new inbound links CSV report is ready to export and download. I follow the OSE link but I am redirected straight back to the main page of OSE not the download. Is there a problem? Are the access problems due to the Moz.com and Research Tools Outage. reported on Moz Health? David
Link Explorer | | David-E-Carey0 -
Why does it take so long to generate CSV reports from OSE?
My CSV reports are taking so long to generate, that I'm unable to deliver analysis that I need to deliver today. How can it take so long to create a CSV document for a report that took seconds to generate on screen? How can I justify my subscription for a product that doesn't deliver? I do have to justify it. I feel so let down.
Link Explorer | | CELINEWAA0 -
Any idea why ose is so slow in generating reports?
Hi Everyone, Having some real issues when I generate a report from OSE. It's external only links csv and they seem to take forever before I can download them. Is it an OSE issue or something my end? Thanks In advance Kevin
Link Explorer | | itineris_ltd0 -
External Followed Links report
I would like to know, how do I get a report with the TOTAL amount of my external followed links.When I look on "Link Metric" it shows me: External Followed Links 2,951
Link Explorer | | AutoEuropeBut when I looked on Inbound links (only follow / only external), it shows me only 645. Why is that and how do I get the total from 2.951?
Thanks
0