Unable to download CSV Report
-
Hi, I have the email notifying me that my report is ready to download but the link simply opens a blank webpage. If I go to 'Recent CSV Reports' I can see my report listed but if I click the download button nothing happens. Can anyone suggest a solution? Thanks Hugh
-
Hi, this problem was resolved - thank you. I received and email today to check if it had been. I unsubscribed from Moz because the tool I thought would solve my problem was not the right one and in the end one of your community pointed me in the right direction (an Spider software) to identify all the links in the website I am editing.
Cheers
Hugh -
Thank you Christy, in fact I have done that because I solved the problem of accessing the report. However, I had a question related to the content of the report. So, I am now waiting for a response to the second question.
Thanks for your quick response. If you want to take this string off the system, please go ahead.
Regards
Hugh
-
Hi Hugh,
Please send an email to the Help Team at help@moz.com so they can see what is going on with your individual account. Thanks so much for your patience. We appreciate it.
Christy
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why moz and ahrefs reported a remove link that is exist?
Hi in last few days I checked my website in moz link explorer and ahrefs and it showed lots of my backlink as removed! But when I checked this on the browser its OK is there any problem with these tools? Anyone has this problem? Thanks
Link Explorer | | namibiagonzo0 -
HTTP Status no data to report
In my Moz top pages report, why is there "no data" in the HTTP Status column? Is this an indication of something missing or an error?
Link Explorer | | jessential0 -
Reports not up-to-date and competitive analysis
Hello everyone, I’d like to ask you a question regarding how to use Moz for competition analysis: I am assessing what the competition is doing and, at this stage, I was looking at how they built their internal link structure. However, the data I get from Moz at times are not consistent with what I see on the actual sites. For example, I was analyzing one specific page looking at its internal links, and the report was showing a much smaller number of linking pages than there actually are and this is because the index might not have picked up the changes yet, which makes sense. The thing is: how can I make a reliable analysis when the data I get may be outdated and a couple of months old? Thanks 🙂
Link Explorer | | Lara760 -
When requesting a CSV for an internal 302 redirect report, the data isn't aligning with the UI. Does anyone have any suggestions?
When requesting a CSV for an internal 302 redirect report, the data isn't aligning with the UI. Does anyone have any suggestions?
Link Explorer | | Merkle-Impaqt0 -
OSE Advanced Reports - behaving inconsistently
Yesterday, there was an error message on the Advanced Reports tab in OSE: "Oops! It looks like our system is temporarily down. Please check back soon." That cleared up after a couple of hours. After that, I ran an Advanced Report that I run on occasion, and it only returned 3500 links, whereas it normally returns around 23K. Since then, I've run the same report 9 times in total over the course of about 1 day, and each time the number of links keeps increasing. 3500, 10150, 21550, 25400, 28650, 35450, 37400, 38200, 50375. I'm wondering what is happening? I want to do some evaluating of my backlinks, however I'd prefer to work on a "complete" list of links and the number of links keeps going up, when generating reports using the same criteria. When can I expect Advanced Reports to be "stable" where it's producing roughly the same number of links? Also, I opened up a support ticket on this with Moz.com over 24 hours ago, and haven't received any response. I've updated the ticket 2 times now, but no response. Disappointing they are not responding to support tickets. Thanks.
Link Explorer | | azonetwork1 -
Is there a easy way to take all links from O.S.E and add them to My Google WMT.CSV file?
Good morning everyone. I have recently discovered that someone has targeted me with a negative SEO campaign and I have been inundated with 13,000 anchor text links from spam sites pointing to my domain. I have run Open Site Explorer and gotten all of my backlinks on my desktop but what I need to do is add them to the back links .csv file from Google Webmaster Tools so that I can upload the file to my CognitiveSEO campaign. What I would like to know is, does anyone know how to transfer all backlinks from the open site explorer.csv file over to the webmaster tools .csv file in a bulk action without having to copy each link individually? I don't really have any working knowledge of excell in this capacity for SEO so, If anyone could explain how this would be done I would be eternally grateful because adding one link at a time is very painful and very time consuming. Thank you. Cam
Link Explorer | | CamMcArthur0 -
I want to do a Keyword Difficulty and SERP Analysis for a core keyword and compare the top 10 ranking pages againt my page. How can I do that? Running a full report? Thanks!
I want to do a Keyword Difficulty and SERP Analysis for a core keyword and compare the top 10 ranking pages againt my page. How can I do that? Running a full report? Thanks!
Link Explorer | | estebancitus0 -
Why does it take so long to generate CSV reports from OSE?
My CSV reports are taking so long to generate, that I'm unable to deliver analysis that I need to deliver today. How can it take so long to create a CSV document for a report that took seconds to generate on screen? How can I justify my subscription for a product that doesn't deliver? I do have to justify it. I feel so let down.
Link Explorer | | CELINEWAA0