Website penalised can't find where the problem is. Google went INSANE
-
Hello,
I desperately need a hand here!
Firstly I just want to say that I we never infracted google guidelines as far as we know. I have been around in this field for about 6 years and have had success with many websites on the way relying only in natural SEO and was never penalised until now.
The problem is that our website www.turbosconto.it is and we have no idea why. (not manual)
The web has been online for more than 6 months and it NEVER started to rank. it has about 2 organic visits a day at max.
In this time we got several links from good websites which are related to our topic which actually keep sending us about 50 visits a day. Nevertheless our organic visita are still 1 or 2 a day.
All the pages seem to be heavily penalised ... when you perform a search for any of our "shops"even including our Url, no entries for the domain appear.
A search example: http://www.turbosconto.it zalando
What I will expect to find as a result: http://www.turbosconto.it/buono-sconto-zalando
The same case repeats for all of the pages for the "shops" we promote.
Searching any of the brads + our domain shows no result except from "nike" and "euroclinix" (I see no relationship between these 2)
Some days before for these same type of searches it was showing pages from the domain which we blocked by robots months ago, and which go to 404 error instead of our optimised landing pages which cannot be found in the first 50 results. These pages are generated by our rating system...
We already send requests to de index all theses pages but they keep appearing for every new page that we create. And the real pages nowhere to be found...
Here isan example: http://www.turbosconto.it/shops/codice-promozionale-pimkie/rat
You can see how google indexes that for as in this search: site:www.turbosconto.it rateWhy on earth will google show a page which is blocked by the robots.txt displaying that the content cannot retrieved because it is blocked by the robots instead of showing pages which are totally SEO Friendly and content rich...
All the script from TurboSconto is the same one that we use in our spanish version www.turbocupones.com. With this last one we have awesome results, so it makes things even more weird...
Ok apart from those weird issues with the indexation and the robots, why did a research on out backlinks and we where surprised to fin a few bad links that we never asked for.
Never the less there are just a few and we have many HIGH QUALITY LINKS, which makes it hard to believe that this could be the reason.
Just to be sure we, we used the disavow tool for these links, here are the bad links we submitted 2 days ago:
domain: www.drilldown.it #we did not ask for this
domain: www.indicizza.net #we did not ask for this
domain: urlbook.in #we did not ask for this, moreover is a spammy one
http://inpe.br.way2seo.org/domain-list-878 #we did not ask for this, moreover is a spammy one
http://shady.nu.gomarathi.com/domain-list-789 #we did not ask for this, moreover is a spammy one
http://www.clicdopoclic.it/2013/12/i-migliori-siti-italiani-di-coupon-e.html #we did not ask for this, moreover and is a copy of a post of an other blog http://typo.domain.bi/turbosconto.it
I have no clue what can it be, we have no warning messages in the webmaster tools or anything.
For me it looks as if google has a BUG and went crazy on judging our italian website. Or perhaps we are just missing something ???If anyone could throw some light on this I will be really glad and willing to pay some compensation for the help provided.
THANKS A LOT!
-
Hi Sebastian,
I was wondering if you have any new things to add to your question or ask over the base of the answers received.
If it is not so, I kindly ask you to eventually flag your answer as "answered".
Ciao
-
My Italian isn't that great, but I've gathered it's a coupon site. It just looks like a new site to me. Though the link profile appears to be questionable. Turbocupones.com: 370 backlinks from one domain. That looks like a site wide, or something else.
I would say the best thing he can do is implement a canonical link element.
But also, followed advertising is a one way ticket to penalty town.
-
Just had a quick look and noticed that if you use the following query with the site: operator, you'll get what you expect to see:
site:http://www.turbosconto.it zalando
So I don't think you need to worry that your pages aren't being included in the index. I'm not sure that you're being penalised.
What keywords are your targeting and how strong is the competition? In Google Webmaster Tools, can you see which queries you're getting impression for (but not traffic?). Can you check the strength of the competition for these keywords. Is it just a case that your domain is just too week to get much search visibility?
-
Did you receive any message on Google Webmaster Tools as for a Manual Penalization?
OSE is not showing that many links... but try to check your links with attention.
For instance, I saw that in this site (http://www.solefrutta.it/) the link come from a banner, and that banner should be nofollowed IMHO.
As well you should avoid links from Directories, especially Italian SEO directories, which are - I'm Italian and I know well the Italian landscape - a sure way for being penalized partially or completely (check this: http://www.profdirectory.it/aziende-ecommerce/e-commerce/?order=alphabetic).
Also - just for being sure to check out every potential backlink issues - nofollow the links to the different language sites you have (turbocupones and turbocoupons); in fact, it would not be the first time I see those kind backlinks harming a site due to their site wide nature.
Related to URLs and robots.txt... if a URLs was indexed, even if you block googlebot via robots.txt, that URL will still be present in the index.
If you do a site:turbosconto.it, you will see how Google is not showing every URLs it has in the index, considering that 117 URLs are substantially identical to the ones it has already shown.
The easiest way to de-index something is using the "noindex" meta robots.
A tip: once you have put the noindex in every URL, create a specific sitemaps.xml file with just them, and upload it on GWT. This will make faster the crawl and de-indexation of the URLs you want to quit from the SERPs.
Said all this, I don't know how much useful I was, also because for understanding the reasons of such issues the limited time of a Q&A is not enough.
One thing I am quite sure... when it comes to On Site, Google very rarely does mistakes, and what may seem a strange behavior from its side, it is... but because we caused it.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does creating too many parent pages damage my website's SEO?
I need to know how to keep my website structure well organised and ensure Google still recognises the key pages. I work for a travel company which needs to give customers various pieces of information on our website and this needs to be well organised in terms of structure. For example, customers need information on airport pick-ups and drop-offs for each of our destinations but this isn't something that needs to rank on Google. Logically for site structure would be to create a parent page: thedragontrip.com/transfers/india Is creating parent pages for unimportant content a bad idea?
Intermediate & Advanced SEO | | nicolewretham1 -
Can a duplicate page referencing the original page on another domain in another country using the 'canonical link' still get indexed locally?
Hi I wonder if anyone could help me on a canonical link query/indexing issue. I have given an overview, intended solution and question below. Any advice on this query will be much appreciated. Overview: I have a client who has a .com domain that includes blog content intended for the US market using the correct lang tags. The client also has a .co.uk site without a blog but looking at creating one. As the target keywords and content are relevant across both UK and US markets and not to duplicate work the client has asked would it be worthwhile centralising the blog or provide any other efficient blog site structure recommendations. Suggested solution: As the domain authority (DA) on the .com/.co.uk sites are in the 60+ it would risky moving domains/subdomain at this stage and would be a waste not to utilise the DAs that have built up on both sites. I have suggested they keep both sites and share the same content between them using a content curated WP plugin and using the 'canonical link' to reference the original source (US or UK) - so not to get duplicate content issues. My question: Let's say I'm a potential customer in the UK and i'm searching using a keyword phrase that the content that answers my query is on both the UK and US site although the US content is the original source.
Intermediate & Advanced SEO | | JonRayner
Will the US or UK version blog appear in UK SERPs? My gut is the UK blog will as Google will try and serve me the most appropriate version of the content and as I'm in the UK it will be this version, even though I have identified the US source using the canonical link?2 -
A client rebranded a few years ago and doesn't want to be associated with it's old brand name. He wishes not to appear when the old brand is searched in Google, is there something we can do?
The problem is there was redirection between the old branded site and the new one, and now when you type in the name of the old brand, the new one comes up. I have desperately tried to convince this client there is nothing we can do about it, dozens of news articles crop up with the two brands together as this was a hot topic a few years ago, but just in case I missed something I thought I'd ask the community of experts here on Moz. An example for this would be Tyco Healthcare that became covidien in 2007. When you type tyco healthcare, covidien crops up here and there. Any ideas? Thanks!
Intermediate & Advanced SEO | | Netsociety0 -
Website Isn't Ranking & I'm Not Sure Why Based On The Data
Hi Moz Community,
Intermediate & Advanced SEO | | ErrickG
I am having an issue that has been killing me for some time and I could really use another opinion. One of my client’s websites hasn't been ranking for some time and I can't put my finger on it. There are no issues showing up in the webmaster tools. If you compare the site with the tops ranking sites for the websites number one keyword, the website is just as good as everyone else. My clients website is the first one on the left in the attachment. We have better quality content but instead of showing up on page 1,2,3 the site is on page 21. I am just at a lost. Anyone have any thoughts outside looking in. Thanks,
Errick rrLJZ2G0 -
Created the content, yet we don't rank for it. Toxic website?
Hey everyone, I'm beginning to think our site is toxic i.e. it'll never rank properly again irrespective of what we do. I recently published some data (2 months ago) in an interactive visual called the "iPhone 5S Price Index". I outreached and got thousands of links from sites including Forbes, Gizmodo (various international versions), Washington Post, The Guardian, NY Times, etc etc. All of these results dominate the Google rankings, all with links pointing to us. YET, we're no where to be seen. What incentive are Google giving content creators, like me, to continue producing content that is obviously popular if we can't even rank for it? The traffic we received was fantastic. In one day the traffic was 40 times our average, which made me smile like a Cheshire Cat from ear-to-ear but we need to improve our rankings overall otherwise the value to us is lost. The traffic wasn't there to buy our service, they were there to see the graphic. Hopefully our brand exposure leads to future sales, but it's a pittance compared to our previous rankings income. I've had this type of success 3 times in the last few months on this site alone. Yet nothing changes. We suffered from a loss of rankings in September 2012, fighting ever since to get it back. Now I'm losing hope it is even possible. Does anyone know why our site wouldn't rank when we're undeniable the source that created the work? Also, why wouldn't the increase in domain authority (which has jumped about 10 points according to OSE) have a knock on effect for the rest of our keywords - or even let us appear within the top 100 for ones we obviously serve? We do Real Company Shit - and we're good at it. But I need these rankings back. It's driving me nuts. Thanks.
Intermediate & Advanced SEO | | purpleindigo0 -
Why did this website disappear from Google's SERPs?
For the first several months this website, WEBSITE, ranked well in Google for several local search terms like, "Columbia MO spinal decompression" and "Columbia, MO car accident therapy." Recently the website has completely disappeared from Google's SEPRs. It does not even exist when I copy and paste full paragraphs into Google's search bar. The website still ranks fine in Bing and Yahoo, but something happened that caused it to be removed from Google. Beside for optimizing the meta data, adding headers, alt tags, and all of the typical on-page SEO stuff, we did create a guest post for a relevant, local blog. Here is the post: Guest Post. The post's content is 100% unique. I realize the post has way to many internal/external links, which we definitely did not recommend, but can anyone find a reason why this website was removed from Google's SERPs? And possibly how we should go about getting it back into Google's SERPs? Thanks in advance for any help.
Intermediate & Advanced SEO | | VentaMarketing0 -
Google fluctuates its result on Chrome's private browsing
I have seen an interesting Google behaviour this morning. As usual, I would open Chrome's private browsing to see how a keyword is ranking. This was what I see... Typed in "sell my car", I see Auto Trader page on 3rd. (Ref:Sell My Car 1st result img) Googled something else, then re-Googled "sell my car" and saw that our page went to 2nd! I repeated the same process and saw that we went from 3rd to 2nd again. Has Google results gone mental? PaGXJ.png
Intermediate & Advanced SEO | | tmg.seo0 -
Meeting Google's needs 100% with dynamic pages
We have bought into a really powerful search, very exciting We can define really detailed product based 'landing pages' by creating a search that pulles on required attributeseghttp://www.OURDOMAIN.com//search/index.php?sortprice=asc&followSearch=9673&q=red+coats+short-length Pop that in a link Short Red Coats on a previous page and wonderful, that gives a page of short red coats in price ascending order, one happy consumer, straight to a page that meets their needs Question 1 however unhappy Google right? Question 2 can we meet Google's needs 100% with a redirect permanent in an .htaccess file E.G redirect permanent /short-red-coats/ http://www.OURDOMAIN.com//search/index.php?sortprice=asc&followSearch=9673&q=red+coats+short-length
Intermediate & Advanced SEO | | GeezerG
Many thanks
CB0