Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. Research & Trends
    3. Algorithm Updates
    4. My Website No Longer Appears in Mobile Google Search but Does in Desktop...Why Is This?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    My Website No Longer Appears in Mobile Google Search but Does in Desktop...Why Is This?

    Algorithm Updates
    3
    5
    827
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • WSIDW
      WSIDW last edited by

      For a long time my website has appeared in both desktop and mobile search in Google. Yet recently it has stopped appearing in mobile yet still on desktop. Any ideas why this is happening and how to rectify it please? Many Thanks.

      1 Reply Last reply Reply Quote 0
      • WSIDW
        WSIDW @KristinaKledzik last edited by

        Thanks very much Kristina. I will look into that.

        1 Reply Last reply Reply Quote 0
        • WSIDW
          WSIDW @Travis_Bailey last edited by

          Hi Travis,

          Thanks for the reply. It actually isn't that site lol. It's ranking well at the moment on both mobile and normal search. But I will look into those factors you have mentioned, so thanks again for that.

          It is actually a clients site. Until very recently it was showing on mobile and desktop in 3rd position on page 1. But  has disappeared in mobile for some reason. Nothing has been done to the site to cause it. Any ideas why it would suddenly happen?

          1 Reply Last reply Reply Quote 0
          • KristinaKledzik
            KristinaKledzik last edited by

            Google has been threatening to rank sites lower in mobile search results if they're not optimized for the mobile experience for awhile. Any chance this is the case? Look at your site and other sites that rank for the keywords in question - are the other sites serving up a better user experience?

            WSIDW 1 Reply Last reply Reply Quote 0
            • Travis_Bailey
              Travis_Bailey last edited by

              I'm laboring under the apprehension that you mean the site you listed in your profile. If that is the case, based upon what I've seen - the site isn't as mobile-friendly as it could be. I would recommend looking into responsive design.

              What has likely happened is your content was pretty good for queries on mobile devices, up until recently. Competitors are likely serving up content that's 'mobile-friendlier' than yours in some way. That could mean anything from faster page load speeds to actual dedicated adaptive or responsive sites have started crowding the SERPs.

              However, there are more pressing concerns that can be remedied now. The www and non-www version of the site is thoroughly indexed. If there's been a change to the .htaccess file, it would be a good idea to revisit it - the sooner the better.

              Also, my crawler is picking up some 500 errors in the tag and category folders. Finally, it appears there is some weirdness happening with the /log-out page. It would be best to noindex/nofollow that page and/or block it with robots.txt. It appears to be sapping crawl budget.

              So I suppose:

              1. Look into the duplicate content issue.
              2. Fix crawlability issues.

              If you would like, I can share a Google Sheets copy of the crawl - free of charge. Just message me from my profile. Hopefully this has been helpful.

              WSIDW 1 Reply Last reply Reply Quote 1
              • 1 / 1
              • First post
                Last post

              Got a burning SEO question?

              Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


              Start my free trial


              Browse Questions

              Explore more categories

              • Moz Tools

                Chat with the community about the Moz tools.

              • SEO Tactics

                Discuss the SEO process with fellow marketers

              • Community

                Discuss industry events, jobs, and news!

              • Digital Marketing

                Chat about tactics outside of SEO

              • Research & Trends

                Dive into research and trends in the search industry.

              • Support

                Connect on product support and feature requests.

              • See all categories

              Related Questions

              • alan-shultis

                My site is showing indexed in search console but not appearing in Serps

                hi, i have recently made sites.google site and submitted to search console but when I copy paste in google , its not appearing

                Algorithm Updates | | alan-shultis
                0
              • STDCarriers

                75% Overnight Drop in Organic Search Traffic

                On April 10th my organic search clicks dropped 75% overnight. I have never seen anything like it. What Google algorithm change could have caused this? I have no manual actions and my indexed page count is about the same. I have noticed that several queries that I was number one for including my brand have dropped by anywhere from two to ten spots. The brand dropping out of the first spot is what really gets me. There is nothing similar to it at all. My speed score is moderate, so I don't think that is it. My site was down most of the day on the 9th or 10th, but that has never caused a drop in search clicks and the next day they were about the same. I noticed that the CDC now occupies the number one spot for my brand. Even though the exact brand name is nowhere in the text of the CDC page. I think this might be due to Google trying to help official health organizations do better due to COVID19, but the queries I have dropped on have nothing to do with Coronavirus. Also, none of my other sites have seen this type of problem. Only the health site seems affected. I recently did a press release campaign and my link counts are up, so I don't that is it either. The brand page is https://stdcarriers.com and an example of an effected query is Celebrities with STDs.

                Algorithm Updates | | STDCarriers
                0
              • jgodwin

                Safari and IE killing our mobile ranking

                My client's website does fairly well on mobile in a Google Search. So one day, my client is in a staff meeting and everyone does on search on their phones. The client’s website is nowhere on the 1st three pages. I get a call asking why.  I tell the client that Google has maybe as high as 90% market share on mobile. Of course, their phones have the factory installed Safari and IE.  Client says lots of people don’t change the factory settings on mobile . Question: How do we rate higher on lesser search engines?

                Algorithm Updates | | jgodwin
                0
              • vtmoz

                Do sub-domain visits do not count for website?

                It's a common understanding that Google treats sub-domains as different websites. Does that mean visits of sub-domain do not impact website in-terms of ranking or visibility or reputation at Google?

                Algorithm Updates | | vtmoz
                0
              • BeckyKey

                Google & Tabbed Content

                Hi I wondered if anyone had a case study or more info on how Google treats content under tabs? We have an ecommerce site & I know it is common to put product content under tabs, but will Google ignore this? Becky

                Algorithm Updates | | BeckyKey
                1
              • goforgreen

                Can I have the same item description on Amazon, eBay and my website?

                Hi guys, After looking on the Internet and reading the Learn SEO section on this site, I've realised that Google doesn't like duplicate content and penalises it, whether that's duplication on your own site or of another site's content. We are an online retailer currently selling on different platforms including Amazon, eBay and our own ecommerce webstore. Is it okay to have the same item description (i.e. main page copy) on each of these sites, or will our search rankings get negatively impacted? Thank you in advance, I have researched on this issue also but I couldn't find a concrete answer. Tanay

                Algorithm Updates | | goforgreen
                0
              • DRTBA

                Top 5 most optimized websites

                Throwing this question out to the community but was wondering if anyone can direct me on how I can find the top 5 or 10 ten sites that have been most optimized for search engines. Meaning which web sites have the best reputation when it comes to website optimization for search engines or is there a resource where I can read about websites that have been ranked as the best when it comes to following best practices and have constantly ranked well within their industry? Figured it's always a good idea to learn from the best by looking at what they are doing. Thank you.

                Algorithm Updates | | DRTBA
                2
              • d4online

                Rankings changing every couple of MINUTES in Google?

                We've been experiencing some unusual behaviour in the Google.co.uk SERPs recently... Basically, the ranking of some of our websites for certain keywords appears to be changing by the minute. For example, doing a search for "our keyword" might show us at #20. Then a few minutes later, doing the same search shows us at #14, and then the same search a few minutes later shows us at #26, and then sometimes we're not ranked at all, etc etc. I know the algorithm changes a lot, but does it really change every couple of minutes? Has anyone else experienced this kind of behaviour in the SERPs? What could be causing it to happen?

                Algorithm Updates | | d4online
                0

              Get started with Moz Pro!

              Unlock the power of advanced SEO tools and data-driven insights.

              Start my free trial
              Products
              • Moz Pro
              • Moz Local
              • Moz API
              • Moz Data
              • STAT
              • Product Updates
              Moz Solutions
              • SMB Solutions
              • Agency Solutions
              • Enterprise Solutions
              Free SEO Tools
              • Domain Authority Checker
              • Link Explorer
              • Keyword Explorer
              • Competitive Research
              • Brand Authority Checker
              • Local Citation Checker
              • MozBar Extension
              • MozCast
              Resources
              • Blog
              • SEO Learning Center
              • Help Hub
              • Beginner's Guide to SEO
              • How-to Guides
              • Moz Academy
              • API Docs
              About Moz
              • About
              • Team
              • Careers
              • Contact
              Why Moz
              • Case Studies
              • Testimonials
              Get Involved
              • Become an Affiliate
              • MozCon
              • Webinars
              • Practical Marketer Series
              • MozPod
              Connect with us

              Contact the Help team

              Join our newsletter
              Moz logo
              © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
              • Accessibility
              • Terms of Use
              • Privacy

              Looks like your connection to Moz was lost, please wait while we try to reconnect.