Is Moz local available for South Africa?
-
I joined Moz local and was charged for the product and service, but it seems as though the service is not available for South African locations.Can I be refunded as I have also been charged for Moz Pro?
-
Hi there,
I reviewed your account and can confirm you actually haven't been charged anything. Both our records and our payment processor's records only show a voided $1 authorization that is processed when you first set up an account to validate the card. As the authorization is pending and then voided, it generally drops off of a live billing statement after 2-3 business days.
If this is in regards to a different account than what you're writing in about, we'd need the email for it to research. I recommend sending in a ticket if you'd like more detailed information or for us to look into this further for you as we prefer not to discuss account details in the community for privacy and security purposes. Hope this helps clear things up and again, please reach out if you have any other questions. Thanks!
-
Infact I did get charged for both two amounts have come off my credit card!!!
-
Thanks for this answer pity- perhaps I will find a local version from another vendor...
-
Hi!
Moz Pro is actually completely separate from Moz Local. Reviewing your account it doesn't look like you've been charged for either as you haven't purchased a listing and the Pro account you set up is still in a trial. You're welcome to cancel the trial of Pro at any time if you decide it's not right for you. You just need to log in and click on the cancel link on the subscription page of your account. Thanks!
-
At this moment only available for US based companies.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Why is Moz telling me to add services when there isn't a ps
Screen Shot 2022-12-08 at 9.53.40 AM.png When I click the "Add services" link, it takes me to the "Rich Data" page where there isn't a place to list your services. All of the fields in my "Rich Data" page are full and there is not anymore room to name services. What do I do?
Moz Local | | rdsoapes11mktg0 -
Does Moz Local update/correct business listings?
Moz Local distributes your business listing to the important data providers, but what if your business information is already in their database? Does Moz Local update this info for me, or am I still required to go through the manual process of doing this myself on the data providers website (for example, Yelp or Hotfrog)?
Moz Local | | Choice0 -
Moz Listing Paused
One of my Moz listings is paused because "Listing not found on Google or Facebook." My Google account is linked to Moz and the listing is showing in Google results and on the back end of Google My Business but it is not showing in the Import option. You can see the listing does exist and is live on Google: https://www.google.com/maps/place/Woodstock+Furniture+%26+Mattress+Outlet/@34.088617,-84.584448,15z/data=!4m2!3m1!1s0x0:0x8ea1bc3d2994cbf4?hl=en&sa=X&ved=0ahUKEwiq5ZXejtPYAhXHyoMKHYJGDmsQ_BIIqAEwCw Any ideas on how I can resolve this issue? Thank you in advance.
Moz Local | | FSCInteractiveLLC0 -
Why is Moz local showing my google plus page as incomplete when it is 100% complete
Hi all, New to using Moz Local and so far I like it - but some information is a bit confusing. Specifically the "Incomplete" listings. When I click on it - it shows my Google Plus page (which is verified) as being incomplete. The reason provided is that Moz Local thinks I need to add 3 more categories, when in fact there are no more categories available on Google Plus. Any idea why? Thanks in advance.
Moz Local | | Muskrat371 -
Odd address is not getting reported properly in Moz Local UK
I have a client address (1-8 Russel Square) but Moz local picks it up as either 18 (when comparing duplicates) or drops the number altogether (in the actual listing info in Moz Local). How can I get this corrected?
Moz Local | | VERBInteractive0 -
Moz Local bulk upload US only
Moz Local has launched in the UK and I am currently using it to update my citations on one of my sites. I tried to upload a CSV with the rest of my citations but it claims Moz Local is US only and does not accept my Country Codes of UK or not having a State. Has anyone else had a similar problem or knows a work around? Thanks
Moz Local | | AlastairBall850 -
Linking Google Business Page to Moz Local?
I'm working on updating an existing Moz Local account, and one of the listings says that there is "No listing found on Google." However, there is a Google Business page for this listing, it just isn't linked to my account. And the only option Moz gives me is to "create listing" on Google, which takes me to the page to create a Google business listing. So my question is this: how do I link an existing Google Business page to a Moz local listing that is already mostly set up?
Moz Local | | LWSEO0 -
More than one set of hours per day in Moz Local
Is it possible to specify more than one sets of hours in Moz Local? For example, one of my clients is open 9:00-11:00am and 2:00-6:30pm one day a week. Can we include this in the hours field? They also have different hours for some of their staff vs others. I know that part is too complicated! I hope we can at least do two sets of open/close hours for one day, though. Has anyone done this successfully?
Moz Local | | circaconsulting1