Google My Business
-
HI everyone, I hope you can assist me.
I am trying to set-up the Google graph that appears in the Google search results pages that appear to the right hand side of the screen.
I have tried contacting Goolge but never receive a response from them, which I think is rather strange.
If anyone knows how to action this please help.
Regards,
-
If you set up "rel=publisher" and link it to your G+ page this will help. See some examples I set-up here:
https://www.google.co.uk/search?q=the+body+matters
https://www.google.co.uk/search?q=ddr+surreyThese are not big brands, just well optimised for local search.
Help here: http://blog.woorank.com/2014/06/how-to-implement-rel-publisher-tag/
-
Hi,
Google will decide what it displays a knowledge graph for and it does tend to be for established brands. First though you will need to ensure that certain things are in place for Google to be able to retrieve the information it needs to produce the knowledge graph:
1. Google plus page which is verified and linked to your site.
2. Wikipedia entry.3. Supporting info in Freebase.
Having all of these in place will help Google find the info it needs but it's still no guarantee of the knowledge graph displaying. Contacting Google certainly won't help.
Kind Regards
-
You're talking about the Knowledge Graph. It appears in the upper right corner of results and often contains images. Here's an example: Coke
Generally, it appears when you have a strong enough brand for Google to show it when people search for that brand. You can't control when or where it appears, and the data is gleaned from not only your website, but other potential sources (sometimes with undesired results).
Google is also not known for its customer service, especially with regards to organic search. Best of luck getting a response. Maybe try tweeting Matt Cutts?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
No UTM codes, How do you track in Google Analytics?
I see that Moz recommends not to use UTM codes as some directories will not allow a listing with a UTM code. I like to use tracking codes for my Google My Business (GMB) links so I can differentiate traffic/conversions from organic/google. Does anyone have a solution to measure the two in Google Analytics?
Local SEO | | RichardDantas0 -
Local SEO & Google Maps Question - 1 Company with Multiple Google Pages
Hey Mozzers! I'm working with a client who has 2 websites (different URLs completely), which one is for all parts and the other is for accessories only. They have multiple brick and mortar locations throughout the US and have done a nice job creating Google My Business pages for each and all verified. Their question is will it benefit them to create and verify another GMB page with same address, but place in "Suite B", a new phone number and apply the other URLs for the accessories site. The business name would also be different, but similar meaning Business 1 = ABC where as Business 2 = ABC Accessories. Their goal would be to try to have both rank or display to improve their local SEO. In theory it sounds like it will work given NAP would be satisfied within the GMB, but wanted to get the Moz community thoughts on this first before moving forward. Look forward to the replies. Patrick
Local SEO | | WhiteboardCreations0 -
Local SEO in business acquisition context
Hi everyone, I have a client who just acquired 4 business. Basically, the 4 compagnies will stop existing and my client will integrate the production at his own adress under his compagny name. My issue here is that my client wants to know what is the best solution for his local results. The 4 compagnies still have a website that present the new business name will a CTA redirecting to the new website. Their GMB account are still active. I was about to delete the 4 GMB accounts so when a customer do a brand research, the organic result will show the old business website that will present the new business with a CTA on the website. My thinking is that since the old and the new compagny will compete on the same keyword since they are in the same industry, I don't want the old compagny to be in competition with the compagny of my clients. Is there a better solution that could benefit the local SEO ? Thanks y'all !
Local SEO | | alexrbrg1 -
Discussion: Is Your Local Business Losing Customers To Digital Providers For Want Of Communication?
This week, I came across an article citing a fascinating statistic from The Harris Poll which surveyed consumers and found that the #1 reason they shop digitally for groceries is when they can’t purchase an item from their routine shopping sources. In other words, if the supermarket they shop at doesn’t carry Seventh Generation Laundry Soap (or some other product), then they’ll turn to a digital provider for fulfillment. This survey focused specifically on grocery items, but what it sparked in my brain was the fact that ANY local store that doesn’t have in place an active campaign to discover unmet consumer desires is likely going to see an increasing loss of sales as shoppers turn to online competitors. I’m going to jot down a few ideas for how better communication could lessen these types of losses, and I would really love it if our community could add to the list of suggestions: Have in-store signage that states, “Don’t see a favorite product of yours? Ask us to carry it!" Have SMS/text messaging that requests this same info from mobile users. Train staff to ask a clear, direct question like, “Is there anything you wish we carried here?” and have a process for aggregating that data to make new inventory buys. Be sure the company website is also asking for this feedback and making it clear that the store will gladly order items not already in-stock. Use social outreach to gather ideas from customers about favorite products that are missing from your inventory. Those are just some ideas off the top of my head. Now, I’m a Local SEO, not a retailer, so some of you will be better equipped to answer this question than I: How would you gauge whether a product is actually popular enough to keep permanently in-stock, rather than just being a one-time thing you’d special order for a customer with unusual tastes? I do wonder about how that plays into this scenario, and how a retailer should invest in new products not knowing whether just 1 customer will buy them or they will be a major hit with lots of customers. One final thought on this: a pain point I’ve noticed in the online/offline equation is time. I’ve had a store offer to special order an item for me, but if it’s something I need right away, I’ll look for a different source locally, or, if there isn’t one, may as well just order it online myself. So this makes me think: If you have access to extra fast shipping (faster than the average consumer could get a product shipped to his home) this would be a point to emphasize. If you can get a product overnight or maybe in 2 days without the consumer having to spring for a big shipping charge, this could influence his decision Google says that 30% of consumers state they would buy from a local store, rather than online, if they knew a product was available. So, this would indicate to me that making it very clear you’ve got the products a customer wants is vital. I recently took a 50 mile trip to purchase a high quality picnic basket from a retailer, because I needed it quickly. I couldn’t wait the 3-5 business days the manufacturer said it would take if I ordered online. Point being, if a local retailer has geographic convenience and fast service on their side, they’ve got an advantage. Please, add your thoughts and tips for strategies that could protect local retailers from losing customers to digital competitors. I’m really looking forward to reading any comments!
Local SEO | | MiriamEllis4 -
Why does Intelligent Personal Assistant (IPA) gives different results than a Google search for a very similar or identical query?
My client Dr. Harris ranks #1 in SERPs and Local results for many terms, including "hair transplant surgeon Denver" However, when I did a voice search w Siri ""find me a hair transplant surgeon in Denver" Siri said she could find no results. A similar search for a clinic returned 2 competitors, but not my client. How do I ensure we are served up in voice queries? This surgeon deserves it, he invented most of the technology in use in the world today.
Local SEO | | CalamityJane770 -
Google updates... keeping with times?
We know about Panda... Penguin... Hummingbird... but I heard another major update is going to happen. Where do you find out the google updates ahead of time? Maybe a stupid question.
Local SEO | | kpexpressions0 -
How worthwhile is schema markup for a local business?
One of our clients was told that they need to implement schema on their website, and now they're very concerned that the lack of schema might be holding them back. We could certainly implement it for them, but I'm doubtful how much of a difference it will make. The client is a plastic surgery practice, so their content is fairly straightforward (services, locations, photo galleries, etc.). We're planning to add schema markup to their name, address and phone info in their website footer, but we're not sure if it's worthwhile doing anything beyond that. (I'm assuming schema markup for customer ratings would best be handled by a dedicated review management system like RealPatientRatings.com). What would you recommend for schema implementation?
Local SEO | | ClearPivot0 -
Google's rel=publisher tag question
Hi, i have a question about the use of rel=publisher tag on a large retail website with multiple local stores. There is 1 e-commerce website where i want to put the rel publisher tag from the main Google + businesspage. There are also 60 local google+businesspages, And on the main website every store has his own store-page. Is it good to put on all the 60 storepages their own rel=publishertag connected with the localbusinesspages on google? Or should i Stick at the main rel=publisher tag connected with the main google+page? Thanx, Leonie
Local SEO | | Leonie-Kramer0