Not receiving emails from Fresh Web Explorer
-
Hi
I set up several alerts on the Fresh web explorer - however I haven't received emails and these we're set up over a month ago.
What email address do they come from - I have checked my junk folder but I am thinking I might need to whitelist the email with the developers to receive the emails.
Thanks
Andy
-
Thanks, I have sent an email and hope to get this resolved soon
-
Could you send us an email at help@moz.com so we can investigate? This will likely need more detail than we'll want to get into in a public forum. Unfortunately, with a holiday weekend here, the response may be a bit delayed, but we will get back to you. I just don't have the tools available to me to look into it. Thanks so much!
-
in that case, I am not receiving any alert emails.
If I go into the alerts I can see there was data, but I am not receiving the emails. Do you know of any reason why this might be.
Thanks
Andy
-
I've been getting mine. It's from noreply@moz.com, and subject is "Fresh Alert: [term]". Just got one this morning. They're usually sent around 1am, Seattle time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Does Organic CTR from Keyword Explorer show percentage of 1st position clicks? If not, how to calculate?
I have two questions about the Organic CTR number from the Moz Keyword Explorer tool. I have read through the description here, but it is not very clear on what I need to know: https://moz.com/community/q/what-is-a-good-keyword-opportunity-score Does it calculate the percent of searchers that are likely to click on ANY of links from page one of the traditional organic search results? Or does it calculate the percent of searchers that are likely to click on the NUMBER 1 position of the traditional organic search results? I suspect the answer will be that it calculates the percentage of clicks for any of the traditional organic search results from page one. Which leads me to question two... I'm trying to calculate the estimated search traffic from each keyword if there was a number 1 ranking. And if the Organic CTR shows the percentage of clicks going to any of the traditional organic search results I need to add a modifier to my formula which will calculate how many clicks the number 1 ranking receives. So I think the formula would will look something like this: Monthly website traffic from keyword = monthly search traffic * Organic CTR * Number 1 Position CTR. In this case, what would I use for the "Number 1 Position CTR" modifier?
Moz Bar | | elementpaints0 -
Keyword explorer tool - keywords by domain functionality
Hi, We have issues with the new searching for keywords by root domain functionality in keyword explorer. We are based in Australia and need rankings for google.com.au, which is what we have set up within our MOZ campaign ranking reports. The explorer tool rankings are way off and not accurate for our site's actual rankings. Also, many of the top, high volume keywords that we are tracking and for which we rank on first page for are not even appearing when I do an explorer search using our root domain. Is the root domain functionality within keyword explorer providing results based on google.com rather than google.com.au? Does this mean that if we are outside the US that we can't use the tool as it is not accurate? Cheers, Damien
Moz Bar | | Devenish0 -
Gap between Keyword Explorer and SEPR Analysis
Hello everyone, I'm having hard time to understand something, while i'm doing a competitor analysis. I was looking at the report coming from the Keyword explorer tool, looking for one of my competitors subdomain. That's showing some keywords, but i found those keyword weird, regarding my market structure. I type a keyword i'm interested with on Google, and i found that that finally, this competitor is raking #1, but keyword explorer was not showing this particular keyword on the keyword. The SERP analysis coming from Moz is also good. Is someone already experience that issue ? Thanks
Moz Bar | | salaunnathan0 -
Turn off Pagination in Keyword Explorer results?
In the keyword suggestions of Keyword Explorer, is there a way to switch from paginated results back to results loading on one page? I used to be able to scroll down and have additional results load when I reached the end of the page.
Moz Bar | | watchandlearn0 -
Moz Keyword Explorer how long does it take to gather metrics
Looking at some low volume keywords, I get lots of "Gathering Metrics". These don't seem to be updating with metrics. How long does this typically take, should I set and come back in a couple of hours, overnight? Should I leave the screen open, or will this stop it working? Justin
Moz Bar | | GrouchyKids0 -
Is Keyword Explorer now providing search volume by country?
I think Keyword Explorer was only providing search volume data for the US (whereas difficulty and opportunity were available at a country level) but recently I've started to see differences between the US volume data and the UK (see examples attached). Does this mean Keyword Explorer is now providing accurate volume data for the UK and other countries? DEIKsVJ 5kels
Moz Bar | | A_Q0 -
Signed up for moz reports - have received Moz error report - need someone who is capable to take report and perform cleanup edits within Joomla site?
Looking for someone in the US - please contact me at Mary@workingwebsolutions.com If available and interested in task. Thanks Mary
Moz Bar | | PortlandWebDesign0 -
Where did the Email Reports go?
Since the switch to the new interface, I can't find where the email reports are. I used to be able to select multiple metrics to build a custom report that would get sent to me each month, doesn't seem to be an option anymore. Where'd they go?
Moz Bar | | benmarshall0