Different transaction data social channel on Google Analytics
-
Hi there,
On my ecommerce, in order to find out the number of transactions that came directly from my social channels I go to Acquisition->Channels and then I look at the column Transactions for the Social channel.
Surprisingly this number differ from the one that I find under Acquisition->Social->Overview and then I select Transaction under Conversions. Then I look at Last interaction Social Conversions to find the number of transactions. The two quantities are totally different for a month window and they should be the same. Can any of you explain to me the reason why?
Thanks and regards
-
I agree with your math. Last thing I would check is the attribution window for the channels:
https://support.google.com/analytics/answer/2795871?hl=en
In the social-> section is fixed to 30 days (as far as I know).
Hope this help.
-
Hi there,
Yes, I am counting the same goals. Under channels->social I am looking at transactions, 62 in total. Under social-> overview with just ecommerce transactions selected I have 52 contributed social conversions and 25 last interaction social conversions. The numbers don't match. My understanding is that I should see 62 last interaction social conversions not 25. Please correct me if I am wrong.
Thanks and regards
-
Are you sure you are counting the same goals?
In both places, channels, and social->conversions, you can filter out the different goals you have set. Be aware in social->conversions by default is summing up all the goals.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Analytics Campaign Tracking overriding each other
Howdy, fellow mozzers. So, here is the situation: Let's say someone comes to the website through Organic Google Search, and first thing they see is the banner on the website, on a click of which it takes you to a promotional landing page. I have this banner being tracked with GA campaigns. Now, here are my questions: If that user makes a purchase, which source / medium it will be assigned to? Organic/google or website/banner? (as far as i understand it assigns it to website/banner) If that's the case, is there way to find out afterwords where the website/banner sessions came initially from? If there is no such way, how shall i setup the tracking to be able to see wherre the initial visit to the website came from, yet also track how many people clicked on the banner and made a purchase? Thanks 🙂
Reporting & Analytics | | DmitriiK0 -
Would updating Meta Titles affect Google analytics tracking?
Hi All, I need a little bit of help. We need to optimize our blog's articles Meta titles for SEO which all exceed 100 characters. I was told that if we change the titles, google analytics would split the tracking pages and count the data as 2 pages (old title and new title). Has any of you have this experience before and if so, is there a way to avoid google analytics counting this as two pages? Thanks in advance! Viviana http://analyteguru.com/ http://analyteguru.com/ http://analyteguru.com/
Reporting & Analytics | | mchoi0 -
Google Analytics - Dashboard Question
I'm looking to set up a dashboard widget in Google Analytics that does the following but can't : Shows traffic sources in a table as the dimension, and wanting to show goal completions to a specific product page and then only show what the average time spent (by source) on just those product pages. It looks like it's showing the whole session duration for the entire source, but I want to create a secondary filter that is only showing the time spent on those specific pages. Can anyone help - or is this possible? Thanks all!
Reporting & Analytics | | ReunionMarketing0 -
Conflicting data in Google Analytics
Hi Guys I've been looking at the data for a client in Google analytics and I was wondering if anyone knows why some of the data doesn't tally up. In my case its the following: Under Aquisition
Reporting & Analytics | | Relative
No of Sessions for a Keyword shown in Organic Search tab (compared to)
No of Clicks for a Query in the Search Engine Optimisation tab For example, for a brand term, Google are showing 17 Sessions in Organic Search.
For the same term Google are showing 90 Clicks in the Queries section of Search Engine Optimisation OK, we know that Google are a little cloak and dagger regarding keyword data but surely Sessions and Clicks for the same keyword should be identical unless I'm missing something.0 -
How to filter many cities from Google analytics
I need to filter hundreds of cities from my traffic reports. I've been told that adding them all in this format: |Knutsford|Ripon|Cheadle Hulme|Congleton| and using the 'matching reg/exp from the drop down should do it... Unfortunately that doesn't seem to be working as I can still see cities like London in the results.... Any ideas?
Reporting & Analytics | | david.smith.segarra0 -
Google Analytics
How can you see the conversion rates for the referral traffic? For example I want to see if any of the facebook visits to my site resulted in a purchase.
Reporting & Analytics | | EcomLkwd0 -
Google Analytics - multiple counters
Hey there Mozzers! One of our customers wants to seperate one Google Analytics account into multiple accounts. The website is divided in three parts: Main: www.website.nl Sub1: www.website.nl/sub1 Sub2: http://www.website.nl/sub2 And they would like 4 different reports under one account. R1: Total count R2: Website.nl (without Sub 1 & Sub2) R3: Sub1 R4: Sub2 I know multiple counters will get in conflict with each other, so I have to implement some filters. E.g: We can configure a filter for R3 on "astmakids" in URL. My question is: is there a safe way to implement multiple Analytics filters on one website? And how will R3 see visitors that come from the root domain astmafonds.nl? Are they referrals? Thanks a lot in advance!! Partouter
Reporting & Analytics | | Partouter0 -
Strange increase in Direct traffic in Google analytics
For past 2 weeks, several of our sites have strange increase in direct traffic in Google Analytics. we also have another tracking code, and in this account we don't have any big changes, so this is very strange what is happening. We didn't changed any codes, and none of the changes were done to application. Any ideas why this is happening? z7ME9.jpg
Reporting & Analytics | | InformMedia0