Google Maps: Submitted Feedback Changed Results
-
I came across something interesting today.
So there is a business in one of my clients areas that had submitted and was being listed on google maps for some spammy locations. I went in and submitted feedback informing google of bad listings. Within 30 minutes or so my results for the same key phrase was different.
I decided to see why. I went to other browsers on my computer and searched that key phrase and the results went back to how I originally saw them before the feedback submission. I then erased my browsers cache and after this the results now showed the original results.
Does anybody know what cookies and such get placed in a browser that affect listing results?
Sincerely,
Garret
-
Wow, Garret - that is interesting! Sounds like some type of personalization you ran into, but it's the first time I've heard of something working this way. Really strange. Have you tried to do it again? I'd be curious to see if it happens again. I hope someone in the community will have further feedback on a similar experience, but it's the first time I've seen something like this reported. Curious!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Incorrect Image is Displaying on Google My Business Knowledge Graph - Need Urgent Solution??
Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this? Our site URL : www.yolobus.in
Local Listings | | AnkitS.19900 -
Two Google My Business accounts for two companies at same address
I have a client (flat roofing) with two registered businesses both of which are based from the same address, upon trying to create a new GMB account for the second business, it was immediately suspended by Google. So somewhat unsurprisingly one address one business, but is there a way around this?
Local Listings | | Donsimong0 -
Anyone notice a change in local search traffic between May 9th to May 12th or it was it just me?
My ranking tool didn't show this but GoogleMyBusiness Insights did show traffic has dropped between those dates. Please see screenshot below. URL: https://www.screencast.com/t/FSD1jvFlHl Has this been caused by local algorithm update? Please help!
Local Listings | | jasondumana0 -
How can we better control GMB photos on Google SERPs?
Has anyone had luck choosing photos to display on SERPs for their Google My Business profile pages? Recently, Google has been overriding our photo choices and they've picked some terrible, user-submitted photos to show on SERPs. Our clients are understandably upset about this and we've tried flagging photos which works only a small % of the time. When we call Google they say they can luckily remove individual photos, but this isn't too scalable across dozens of clients we work with. How can we have better control over the photos that show on GMB listings? Any suggestions or best practices would be appreciated! Attached is an example of one we have showing on SERPs for a dealer. Screen-Shot-2017-10-25-at-2.16.52-PM.png
Local Listings | | SummitAuto1 -
Maps: How to get business showing for [keyword] + [location]
Hi there, I'd like to know how to improve a business listing so that it shows up not only when people type in the company name but also when they type in keywords related to that company. Say the company is a yacht broker based in Portsmouth. How would I get their listing to show in Google Maps when people search for: 'yacht broker' (when Google knows their location is near Portsmouth) and 'yacht broker portsmouth' or 'yacht broker hampshire'. Many thanks.
Local Listings | | Bee1591 -
Different Search Results Depending On Location
Hello all, I was talking to a client earlier this week and they were telling me that they were not ranking fora desired keyword term. When I, however, ran a Google search for the keyword term in question, the client's website was showing a ranking on my end. We are both located in California. I'm in Southern California and they're in Northern California, but I don't think that should make a significant difference should it? Anyway, I've never run into such a quandary before and am curious to know if any of you out there can help me better understand why we're receiving different search results. Any and all insights are welcomed and appreciated.
Local Listings | | maxcarnage0 -
Brand Name Pulling Into Search Results Incorrectly
Hi Moz Community! I have a client, Acme Stove Co., whose branded search results are pulling in the wrong name. A Google search for "Acme Stove Co" returns pages with the title "Acme Stove & Video." Really not sure where this "& Video" part is pulling from - there is no mention of videos on the pages that are ranking with these terms, and Google is definitely using a title tag other than the one that we have worked to optimize. It appears to be happening on the homepage and our store location pages. Screen shot of search results is attached. The company definitely does not offer any sort of video services whatsoever, so we're really stumped as to where this may be coming from. Any insight would be greatly appreciated!! 8bNOWeF.png
Local Listings | | TriMarkDigital0 -
How to remove a former business location from Google Places?
I've received a strange response from Google Places on local listings for a home builder. Google's rep suggested that we not list the new home sales center (a model home) since at some point it will change from being a business listing to a residential listing. That is just wrong. It will be a place of business for the next 3 years and then will flip to being a private residence. These days it is uncommon, but not that rare to turn over ownership from public to private or vice versa (A residence becoming a law or other commercial establishment. Or a whole office building becoming condos.) The issue is, when it does happen, how do we get Google and others to recognize that a business is no longer a business location? I've had trouble bringing down the address of former former model home sales centers on Google Places much to the chagrin of the residents.
Local Listings | | BlairKuhnen0