Save a Google Analytics account
-
We recently started with a client who has Google Analytics already installed on their current site, but they have no idea the account login for it? Is there anyway to transfer ownership of this just based on the code?
-
Thanks Joe. I'll be contacting them and let's hope it's an easy one.
-
Thanks, yes they're not sure which account it is, and have tried the lost password method for all accounts they could think of.
-
First contact Google and let them know your situation.
Google will send an email to the current administrator on the account. If the current administrator doesn’t respond (which they probably won’t), Google will then send you an email with instructions on how to verify your site ownership. Verifying site ownership is just adding a verification code to your website.I have had to do this several times for clients who did not have control of their accounts. Sometimes this has been done quickly for me and some times it has taken longer for other clients.
That should do the trick, it's better to get access to that existing data then to start from scratch.
Hope that helps,
Joe
-
I don't think you'll want to transfer ownership (unless it's to the client from a previous company working on their site). But you'll have to go through Google's password recovery process to get it. Ideally it will send the client an email at that step and they can follow up then.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Strange 404 Pages Appearing in Google Analytics
Hi, My client has some strange urls appearing in GA which lead to error pages. Please see the following image: https://imgur.com/a/6TPO8yL e.g URLs like /h/6445738.html I've used screaming frog to see if these pages exist on the website and I can't find them, anywhere. Therefore how are they coming up in GA? If anyone could please help I'd really appreciate it.
Reporting & Analytics | | SolveWebMedia0 -
Adwords in google analytic Transaction showing more than actual adwords
Hello Experts, Compared to my google adwords account , transaction showing more in adwords for google analytic. May i know where i am going wrong? Thanks! Dev
Reporting & Analytics | | devdan0 -
Identifying Bots in Google Analytics
Hi there, While you can now filter out bots and spiders in Google Analytics, I'm interested in how you identify a bots and spiders in the first place. For example, it used to be thought that Googlebot wouldn't appear in GA as it 'couldn't process Javascript' but now Google has announced new developments for its crawler with regards to interpreting javascript and CSS, this argument isn't as cut and dry. I'm not suggesting Googlebot appears in Google Analytics, but I am saying that you can't make the case that it won't appear only because it can't interpret JavaScript. So, I'm interested to see what metrics you use to identify a bot? For me, the mix of Users > Browser, Users > Operating System Version is still quite handy, but is it possible to identify individual bots and spiders within Google Analytics? And would Googlebot appear?
Reporting & Analytics | | ecommercebc0 -
How does switching to HTTPS effect Google Analytics?
We are looking at making our site HTTPS. We have been using the same Google Analytics account for years and I like having the historical data. All of our pages will be the same, we are just going to redirect from the http to https. Does anything need to be done with Google Analytics? What about other addons such as Optimizely, Crazy Egg, or Share this?
Reporting & Analytics | | EcommerceSite0 -
Tracking in Google Analytics
My site has just recently (or maybe not so recently...) had a great deal of https URL's indexed (I was really only able to find this out thanks to the recent update to the GWT Index Status). It appears that Googlebot picked up an ssl somewhere (I already know where) on my site and then proceeded to crawl and index pages with https rather than http. Since I understand the issue, it should be an easy fix. My question is, does Google Analytics support (track) both http AND https for one site, or would I need to set up two different tracking codes for http and https? I figured that I might as well grab some data from the https pages that are indexed before I try and remove them. I've done a little research on using Groupings/Groups but I figured I would reach out to the MOZ community to see if anyone else has worked with a similar issue. Thanks!
Reporting & Analytics | | GalcoIndustrial0 -
Using Google Analytics network service provider
Hi What are people's views on using the Technology > Network > Service provider part of Google Analytics as a way to find companies that have visited a website? Then potentially contact them companies etc? Thanks
Reporting & Analytics | | Hughescov0 -
Solid Place to learn intermediate-adbanced Google Analytics
Hello Everyone, I've been using Google Analytics for some years now, and I never really used it in an advanced way (alerts, goals, conversions, etc...) I was wondering if there was a good place for me to learn GA so I can start using it to it's full potental. Thanks Zach
Reporting & Analytics | | Zachary_Russell0 -
Google Analytics
Hello In Google analytics you can obtain the number of visits as a result of non-paid search. You can also set up custom reports to find the number of organic searches. The numbers are different, so what is the obvious difference between these two metrics that I'm missing. Thanks in advance for any assistance. Neil
Reporting & Analytics | | mccormackmorrison0