Save a Google Analytics account
-
We recently started with a client who has Google Analytics already installed on their current site, but they have no idea the account login for it? Is there anyway to transfer ownership of this just based on the code?
-
Thanks Joe. I'll be contacting them and let's hope it's an easy one.
-
Thanks, yes they're not sure which account it is, and have tried the lost password method for all accounts they could think of.
-
First contact Google and let them know your situation.
Google will send an email to the current administrator on the account. If the current administrator doesn’t respond (which they probably won’t), Google will then send you an email with instructions on how to verify your site ownership. Verifying site ownership is just adding a verification code to your website.I have had to do this several times for clients who did not have control of their accounts. Sometimes this has been done quickly for me and some times it has taken longer for other clients.
That should do the trick, it's better to get access to that existing data then to start from scratch.
Hope that helps,
Joe
-
I don't think you'll want to transfer ownership (unless it's to the client from a previous company working on their site). But you'll have to go through Google's password recovery process to get it. Ideally it will send the client an email at that step and they can follow up then.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Strange landing page in Google Analytics
Hello MOZ Community, The website in question is https://x-y.com/ When i looked at the landing pages report in GA , x-y.com is appended at the end of every URL like this. https://x-y.com/x-y.com When i open the above URL in GA interface, it shows page not found. This is obvious as there is no such URL.
Reporting & Analytics | | Johnroger
The metrics like sessions, Users, Bounce rate all look good. In the property settings, The default URL is written like this http:// cell-gate.com (Please note that s is missing in property settings). But how is traffic tracked correctly How do i solve this problem. What settings should we change to make the landing pages report look ok Thanks0 -
Attribution of conversions to payment gateway in Google Analytics
Hi all, We have been having a problem for a while now where most transactions are attributed to referrals from our payment gateway Sagepay. The issue started a couple of months ago, when we finally upgraded our website to https:// for logged in users and transactions. Before, when we were using http://, transactions were attributed to the correct channel. Even weirder, we upgraded 4 websites and only 2 of them have the issue now, the other two continue to attribute transactions correctly. I added Sagepay to the referral exclusion list which made no difference. Over the weekend, we upgraded to the global site tag and it seems to have improved somewhat, but yesterday 50% of transactions were still attributed to referral/sagepay. I am also seeing an odd issue, where for half of the transactions, the revenue and transaction are attributed to one channel, but the products (quantity) are attributed to another. One of the channels is always referral/sagepay and the other is the channel that the transaction should be attributed to. Has anyone seen this issue before? I'd appreciate any tips that might help us fix this issue. Thanks in advance!
Reporting & Analytics | | ViviCa10 -
Some goal conversion in Google analytics showing under referral
Yesterday I have created Google analytics account for a new website but few goal conversions comes from payment gateway site (paypal.com, epdq.co.uk) and showing under referral. How to fix this issue so I can know the real source of Goal conversion. *Note - utm_nooverride=1 on thank you page applied, payment gateway URL is already placed in Referral Exclusion List. So please don't suggest either of them. Thanks
Reporting & Analytics | | Alick3000 -
How to track in Google Analytics
Hello, I am helping a client track traffic using Google Analytics. We recently just signed an agreement with a publisher and they have given original credit using a canonical link. How can I track this? I believe it is showing up under direct/ none and I don't know to measure the success of our new partnership.
Reporting & Analytics | | rmazur0 -
Some questions on how to set up a multi-visit advanced segment in Google Analytics
Hi I would like some assistance / clarification on how to set up a user segment so that it can track user behavior over multiple visits. Basically I have a campaign set up and want to see conversions - even if they hit the site and then convert later on another visit. I've read that you can do this (over up to 30 days). So I start off by filtering TRAFFIC SOURCE - easy enough. But then I have to add under "advanced" correct? But then when I set the next filter to the GOAL I want, I only get "by session" and "by hit" as options. The blog post I read made it sound like only "by user" would then really do multi visits. Is "by user" only an e-commerce tracking option? (which I don't have set up) Is there another way/path to get the info I need? Thank you!
Reporting & Analytics | | yandl0 -
Is it possible to link two Analytics accounts to one AdWords account
Hi Is it possible to link two Analytics accounts that I have admin access to to the one AdWords account in my MCC. Thanks
Reporting & Analytics | | BeattieGroup0 -
How to change a url for google analytics account
We recently changed the url of a client's website. Is there a way to change the url on the ga account instead of creating a new account so that we don't lose comparative data? Thanks! Sorry- I know this is a novice question.
Reporting & Analytics | | marketing12340 -
Tracking pages in two separate analytics accounts
Hi All, I'm trying to track some pages on one website in two separate Google Analytics accounts. Has anybody done this before that could help with the tracking code? Thanks in advance, Elias
Reporting & Analytics | | A_Q0