Misconfigured event tracker on a site
-
I'm on the case to diagnose an unnaturally low bounce rate, as in under 2%.
Yes, the site has two Universal analytics tags, but Google says that would not compromise data (https://support.google.com/analytics/answer/1032400?hl=en).
So I am trying to figure out how to look at event tracking to see if there is a configuration error. But, I am not a developer so am unsure how to review and would welcome the help of the Moz community.
The site is http://corsa.com if you wish to take a peek.
Thanks!
-
Well what you're doing is initializing the GA tracking code twice but without any naming changes for the second version. Which means that you're sending the ga('send', 'pageview'); call twice to Google Analytics making it so that every pageview is generated twice and with that having your bouncerate close to 0. Look into this piece of additional code and it should prevent a lot of issues: https://developers.google.com/analytics/devguides/collection/analyticsjs/advanced#multipletrackers
-
Hi ,
I have found only two Universal analytics tags on your website but haven't found any event tracking code on your website. Can you tell me where did you implemented event tracking ? I mean for which link/button click event tracking code implemented.
Thanks
-
Here's the Google Analytics Tracking Code Debugger Java Script Console if helpful...
Initializing Google Analytics.
analytics_debug.js:9 Running command: ga("create", "UA-43422742-1", "auto")
analytics_debug.js:9 Creating new tracker: t0
analytics_debug.js:9 Auto cookieDomain found: "corsa.com"
analytics_debug.js:9 Running command: ga("send", "pageview")
analytics_debug.js:9
Sent beacon:
v=1&_v=j37d&a=759173388&t=pageview&_s=1&dl=http%3A%2F%2Fwww.corsa.com%2F&ul=en-us&de=UTF-8&dt=Home%20-%20Corsa%20Technology%3A%20SD…0&_u=AACAAEABI~&jid=&cid=810310612.1435368413&tid=UA-43422742-1&z=35355327analytics_debug.js:9 _j1 (&jid)
analytics_debug.js:9 adSenseId (&a) 759173388
analytics_debug.js:9 apiVersion (&v) 1
analytics_debug.js:9 clientId (&cid) 810310612.1435368413
analytics_debug.js:9 encoding (&de) UTF-8
analytics_debug.js:9 flashVersion (&fl) 18.0 r0
analytics_debug.js:9 hitType (&t) pageview
analytics_debug.js:9 javaEnabled (&je) 1
analytics_debug.js:9 language (&ul) en-us
analytics_debug.js:9 location (&dl) http://www.corsa.com/
analytics_debug.js:9 screenColors (&sd) 24-bit
analytics_debug.js:9 screenResolution (&sr) 1280x800
analytics_debug.js:9 title (&dt) Home - Corsa Technology: SDN Data Planes
analytics_debug.js:9 trackingId (&tid) UA-43422742-1
analytics_debug.js:9 viewportSize (&vp) 704x650
analytics_debug.js:9 Running command: ga("create", "UA-55485234-1", "auto")
analytics_debug.js:9 Ignoring create request for duplicate tracking name.
analytics_debug.js:9 Running command: ga("send", "pageview")
analytics_debug.js:9 Initializing Google Analytics.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Losing referrer data on http link that redirects to an https site when on an https site. Is this typical or is something else going on here?
I am trying to resolve a referral data issue. Our client noticed that their referrals from one of their sites to another had dropped to almost nothing from being their top referrer. The referring site SiteA which is an HTTPs site, held a link to SiteB, which is also an HTTPs site, so there should be no loss, however the link to SiteB on SiteA had the HTTP protocol. When we changed the link to the HTTPs protocol, the referrals started flowing in. Is this typical? If the 301 redirect is properly in place for SiteB, why would we lose the referral data?
Reporting & Analytics | | Velir0 -
Tracking Pop Up Form Submission Events with GTM
Hello, I'm currently tracking contact form submissions any time a user clicks 'Submit' on a pop-up form. Once the form is submitted, the URL of the page remains the same (there is no /thank-you page or such like), hence needing to fire the Event based on a click. Problem is, even if the form is not actually submitted and a user just clicks the Submit button without filling in the fields, the Event will still fire. I know there is a way to ensure the Event ONLY fires when the form is actually submitted for real, but I don't know how to implement that in GTM. Any help most appreciated 🙂 Cheers, Gill.
Reporting & Analytics | | Cannetastic0 -
High Bounce Rate on traffic generating area of our site
Hi, Our eCommerce site currently includes a blog section known as Igloo which we have filled with unique and helpful content that is useful to a fair few people, not just customers of ours. It currently attracts a large number of visitors (more than the actual eCommerce side of the site in actual fact) organically who aren't currently customers of ours. Very few of these turn in to paying clients so it's not really a money spinner but it has worked quite well from a linkbait perspective / traffic generation perspective and undoubtedly a few of these people do end up making a purchase on the actual shopping end of our site. We're look at ways to encourage these people finding help on this free resource to take a look at our homepage and hopefully make an order but in the meantime I am worried that there may be a few downsides to us creating this content: Google may see us more as a help site than a shopping site. Since selling products is where we make our money this could ultimately be a bad thing. Our bounce rate is REALLY high (I'm talking around 94%) on the help site versus around 20% on the eCommerce site. I guess people land on the article they want, read it and then disappear. Would this bounce rate skew our entire site stats and ultimately result in decreased performance in the SERPS. I would appreciate your opinions and, in the event you do feel it may be hurting us overall perhaps some suggestions on how to mitigate the effects? Many thanks!
Reporting & Analytics | | ChrisHolgate0 -
Click-to-call mobile event tracking
Hello! I want to track calls on mobile devices from a website. I was able to successfully set up an event with Google Analytics that tracks when a user clicks the phone # on the website, however, as you know, when someone clicks a phone # using iOS it prompts a display of the # and gives the users two options, Cancel or Call. My question: is there any way to track when the user clicks the 'Call' action? Thanks
Reporting & Analytics | | RangeMarketing0 -
How Am I Linked to These Sites?
I was going through Google Analytics, specifically looking at the Channels under Acquisition. I found a number of sites that Google is giving credit as sources of traffic.
Reporting & Analytics | | TowerMarketing
When I went to the sites, however, and searched the page source for links to my site, I could not find any. My site is www.towermarketing.net. The sites being listed by GA are:
blackhawkhardware.com
musicas.baixar-musicas-gratis.com If anyone can tell me how Tower is getting traffic from these sites, and what I can do to fix it - because at this point I am considering them spam - I would appreciate it. Thanks!0 -
SEOing a Site Before it is ready?
Hi Guys I have a site currently being built that is 45 days away. I am wondering whether it is possible to have a dummy website (with same domain name) in play and starting the SEO effort so that these 45 days are not wasted from an SEO point of view. Is this something you have seen done effectively, or is it a no no. Kind Regards, Justin
Reporting & Analytics | | jchapman50 -
Question about cannonical URLs for a site redesign
Hello folks, I've redesigned a site completely and I ended up changing their CMS to wordpress as well. So their URLs which mostly ended in .html and folder organization have been thrown completely out the window with wordpress' '/' format. I'm just wondering what the best way is to approach retaining all the site's previous "link juice". What should I be doing here? How do I make sure their organic rankings don't fall? (They've left their previous SEO firm so they can't help me out on this). Thanks!
Reporting & Analytics | | seonubblet0 -
Human Representation on a site
Hello Friends, thank you for helping in advance. My website http://www.FrontlineMobility.com gets a lot of traffic and with our Google Adwords campaigns we have very good click through rates(percentages from 1 percent to 4 percent). So I know that I am getting people to my site, but I can't get them to spend money. It seems like they get there ready to buy, but something turns them away at the last moment. My Partner feels like we should put more pictures of people on the site so that people feel like there is a face to our company. I am also in agreement with this, but I would also like to know if anything else is wrong with our site that perhaps maybe another set of eyes could perceive. Thank you again Moz friends. Justin Smith Frontline Mobility
Reporting & Analytics | | FrontlineMobility0