Changing LLC to Inc. and seeing Facebook
-
I'm having 2 possibly related issues with a Moz Local listing.
The first is that the company the listing is for was an LLC when we put the listing up, but have since changed a C corporation, so the name needs to change from ________ LLC to _________, Inc. I've updated the name on their validated Google+ local business listing a few weeks ago, and Moz Local sees that listing, but the name on Moz Local hasn't updated yet.
The second issue is that it's not verifying through Facebook, and the Facebook page that Moz Local CAN see is the wrong one. I edited the listing and manually added the URL to the correct Facebook page a few weeks ago, but that still hasn't gone through either. One last thing, if it makes any difference, is that the company's website does have a link directly to the proper Facebook page.
Hopefully there's a quick and/or easy way to resolve this.
Thanks!
-
Hey Brian
Thanks for reaching out. To provide more clarity. Facebook and Google URLs cannot be submitted to Moz Local to verify against. Our verification is a query of the business name and zip code directly to those services and they decide which ones to return as the closest match. If you have duplicate Google and Facebook pages, it is best to make sure those are removed prior to publishing a listing through Moz to avoid being validating against the wrong page. It's much easier when there is only one of each available for Google or Facebook to return. Then you only need to update these pages for any changes or updates to the NAP.
If you can send us details of the listing you are referring to, we can take a look at help@moz.com
If you need the listing to verify against a different Facebook or Google URL, please also include those links in the message as well.
Hope this helps!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Multiple Locations + Incomplete "Facebook" Listing
Hi! I am in charge of multiple listings for the same business because they have many offices throughout the US. Upon submitting these different locations on Moz Local, I have now run into an issue where all of the listings are not registering their correct Facebook page. On Facebook I have created separate pages for each location (using their location manager tool), but I am unsure on how to connect this to Moz. I have tried submitting the URL of the Facebook page in the "Advanced" tab in the "edit" area, but this does not seem to solve the problem. Any idea on why this is happening, and if there is an easy fix? Thanks everyone!
Moz Local | | sgi_clients0 -
3 Locations = 1 Facebook Page or = 3 Facebook Pages
What is the best practice? I have a client with 3 locations with an actual address and not virtual. He has 1 Facebook page with the address and phone number of the main location. Do I add locations in Facebook on that main FB page or do I create 2 more FB pages to have one for each location?
Moz Local | | PSLab0 -
Unable to change http to https in Local Moz?
Hi, Im unable to change my url in moz local, each time it says location needed, but i can't change the location?
Moz Local | | Matthewca0 -
Facebook page not appearing in the Moz Local listing report
Hello, We recently set-up a Moz local account and have submitted our data about the business to it. However for some reason our Facebook page is not showing up in the listing report. The Facebook page is active and has all the NAP details but in the listing report, it only gives the option of creating a listing. Is there any way I can link our Facebook page in the listing report.
Moz Local | | greenguy11 -
MozLocal facebook questions
We have a Facebook page and MozLocal was unable to find it, making this area incomplete . When I click to add Facebook to MozLocal it wants me to create a new page. How do I hook up our current Facebook page. Thanks, Eric
Moz Local | | SeaDrive0 -
How can I add the county (I'm in the UK) to my Facebook page
I am trying to setup a Moz Local campaign but I am unable to change the county (I am in the UK). In the Moz report, my 'state' is listed as 'Cnwll', but it should be 'Cornwall'. My Google + page has the correct information and is verified. My Facebook page has the correct information, apart from the fact that I can't add add a county. Does anyone have any suggestions on where I could go from here? Thanks.
Moz Local | | Nanuq0 -
Updated validation changes
I want to submit a listing, but the validation screen indicated Google has an incorrect phone number (which was only listed as an alternate contact number). I've removed the number from the Google My Business page, but the correction is not listed in the Moz Local Validation page. What should I do to get the updated Google listing to be recognized by the Moz validation process? Thanks!
Moz Local | | flyntime_tx
Mike0 -
Client had address change in Google
They successfully changed their Google+ local address. I have their listing in the Moz Local product. How should I handle the address change? Will it find it on its own? I noticed with another client it noticed a name change that occurred and automatically updated the listing. Does it do this with address change? Thanks!
Moz Local | | jeremyskillings0