Local Profile Struggling
-
Hi guys, we have a client that we are having some issues with. We have done extensive directory work for them, so this is unusual. Their Google My Business profile isn't ranking hardly at all, although they have decent organic rankings. Here is the company: https://plus.google.com/+ComfortAireHeatingCoolingPlumbingWisconsinRapids/about
We have two possible reasons, but before we spend the time fixing these we were hoping for some reassurance from the Moz community.
1)Name in GMB looks spammy. This truly is their name, but we thought it may be an issue due to the keywords.
2)Address inconsistency: The client wanted us to use 880 Highway 73 South, Wisconsin Rapids, WI 54494 so that is how we submitted it to aggregators and directory sites. Google didn't accept that, they changed it to: 880 WI-73 Wisconsin Rapids, WI 54494. The USPS Zip code checker didn't accept either of these, they use 880 STATE HIGHWAY 73 S, WISCONSIN RAPIDS WI 54494.
Do you guys think one of these is our issue, or could it be something else. Thanks in advance for your insights!
-
Hi John,
As Bill suggests, you're probably best off going with Google's preferred address format, as they are 'the big cheese' in Local. Then, be sure to correct all other citations, and the website content, to match that.
I would not be concerned about the business name, though it is rather long. It's true that Google does penalize spammy business names, but they don't do a very good job of catching so many of them, I'd be very surprised if this was the root of your ranking issues.
Getting your citations consistent will be a big start, but it looks like you also need to implement a program for earning Google-based reviews, and I would recommend doing a run-through of the Ultimate Local SEO Review by Casey Meraz to see if there are other areas that need improvement: https://moz.com/blog/ultimate-local-seo-audit
-
I think the second is probably the issue more than the first. I would format the markup in your footer to match the format that Google Lists as well as a thought.
The other suggestion is the recent negative review might have some temporary negative weight.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Single Local Result on Google... Wut up with that?
I'm seeing, for several different locations, single businesses suddenly coming up for searches on local services, where there used to be 3-Pack results. Now it's like a knowledge panel result on the right. Anyone else seeing this? Any ideas as to what's going on... and if there's anything that can be done to revert it? (influence the type of local result). Thanks!
Local Listings | | WP-Pro1 -
GMB listing not showing for local searches
Hi all, I've optimised an existing GMB listing that has been in place for over a year. The client is a yacht/boat broker and marine repair outfit based in Mallorca. When I search for terms that they 'should' be ranking for on Google and on a Maps search, they are nowhere to be found, yet their listing does show when you type in their company name. I've read lots of Local SEO guides and followed their advice but I'm not sure what I'm meant to do next?
Local Listings | | Bee1590 -
Multiple Local Domains and Location Pages Question
Hello Everyone, So we have a priority site (domain.com) but also a geo-specific site for another location we have (domainNYC.com). Assuming both have completely unique content, different contact information and it’s justifiable to have a second domain (i.e. resources, brand/link equity…etc.) would it be recommend to also use the sub-folder approach on our primary (meaning domain.com/nyc)? And then potentially linking to domainNYC.com (just the once, not overdoing it)? Or just play it safe and keep them separate. Our concern is doing both sub-folder and separate domain might cannibalize on local searches resulting in us essentially competing with ourselves for those terms. The benefit would be leveraging the priority domain and driving visitors there. We could always ‘noindex, follow' the sub-folder page so users have access to the address on the primary domain too but wanted to see if anyone had any thoughts or suggestions as well as how it could pertain to linking (scarcely). We have found a lot of information on choosing one over the other but not as much for whether both is recommended so any extra insight would be very appreciated. Looking forward to hearing from all of you! Thank you in advance for the help! Best,
Local Listings | | Ben-R0 -
Local Seo Service Url Best practices.
Hey Guys and Gals, What's the best format for service urls for local seo? http://www.example.com/basement-remodeling or http://www.example.com/basement-remodeling-ashburn-leesburg-sterling-va/
Local Listings | | hde0 -
Menu Headings Local Search
Will my pages rank better in local city search if i have menus like "seo tips city" , "city google maps", "city electricians best online directories", . So a Google searcher in x city looking for seo services for his electrician business types in G box "city electricians best online directories" would having this term in the menu help or is it waste of time to have it in menu? thanks
Local Listings | | nickowain0 -
New Local Search Results Appearance/Rankings?
Hi everybody! My team and I are all noticing a new layout for local search results. We just noticed it today. Mobile and desktop results appear to be affected. Specifically, we are looking at searches like "event spaces in Richmond" and "restaurants in Raleigh" as 2 examples. The listings appear differently in the SERPs, and the top results really are not relevant to the search queries. Is anybody noticing anything similar, or does anyone have any insight into whether this is something Google is testing or if it's here to stay? Also, any advice for overcoming rankings drops as a result of these changes? Thanks in advance!
Local Listings | | TriMarkDigital0 -
Best practice for local SEO when two offices handle different services?
Our agency has three main services - SEO, PPC and web design. We're in the process of setting up a new office in a different city where our PPC team will be based, while SEO and web will stay in the original office. How do we handle local SEO/Google My Business listings in this situation? Geo-targeted service pages and two separate GMB listings?
Local Listings | | CustardOnlineMarketing0 -
Any ranking success with Moz Local?
In the last three months, our Tampa office has gone from a listing score of 2% to 72% and is considerably higher than everyone else on the first page for Moz Local...but we are on the 13th page! We have not improved at all, even though our score has dramatically. I know that the listing is only a part of the local equation, but it just a little shocking to me we haven't moved up even one page. Anyone have any success with this tool that translated to increased rankings for local? If so, how long did it take you to see results? Thanks, Ruben
Local Listings | | KempRugeLawGroup0